Insurance Manager, Client Service
4 weeks ago
Our client, a respected and growing insurance brokerage, is seeking an Insurance Manager, Client Service to lead and support their Commercial and Personal Lines servicing teams. This leadership role is key to ensuring operational consistency, technical accuracy, and exceptional client service across the organization.Reporting to senior leadership, the Insurance Manager, Service will oversee team performance, service delivery, and system utilization, while fostering a culture of collaboration and professional growth. Though primarily an internal role, this position will also work directly with clients on complex accounts and escalations as needed.Benefits & Perks Competitive base salary, commensurate with experience Comprehensive health and dental benefits Paid vacation and personal days Pension plan and RRSP matching Support for professional development (CAIB, CIP, etc.) Free on-site parking Responsibilities Manage and mentor servicing teams to meet performance goals and maintain high quality client service Oversee daily operations, ensuring efficiency, compliance, and adherence to best practices Conduct regular file reviews, audits, and quality checks to prevent errors and maintain standards Track system workflows, task completion, and renewal timelines to optimize productivity Partner with leadership to review KPIs and identify opportunities for process improvement Handle escalated or complex client matters and support critical account renewals Qualifications 7+ years in Commercial or Personal Lines insurance within a brokerage Alberta General Insurance License Level 2 required, Level 3 preferred Strong understanding of commercial placements and personal lines markets Experience with brokerage management systems (EPIC preferred) Proven leadership or team development experience Professional designations (CAIB, CIP) considered an asset At Aplin — together with our brands CompuStaff and Impact Recruitment — we connect great people with great organizations across North America. We believe diverse teams build stronger companies, and we welcome applicants from all backgrounds, experiences, and perspectives. We use AI tools to assist in a fair and efficient matching process, helping our recruiters connect the right people with the right opportunities. To be considered, applicants must be legally entitled to work in Canada, including holding any required permits. Our recruitment services are always free for job seekers.
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Insurance Client Care Specialist: Claims
4 weeks ago
Calgary, Canada Sharp Insurance Full timeA leading insurance company in Calgary is seeking a Client Care Representative to assist clients with their insurance needs. The role involves policy changes, claims reporting, and collaboration with the sales team. The ideal candidate will have a few years of experience in personal lines insurance and demonstrate a commitment to excellent customer service....
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Insurance Manager, Client Service
3 weeks ago
Calgary, Canada Aplin Full timeInsurance Manager, Client Service Location: Calgary, Alberta, Canada Salary: CA$75,000.00 – CA$85,000.00 Employment type: Full-time Our client, a respected and growing insurance brokerage, is seeking an Insurance Manager, Client Service to lead and support their Commercial and Personal Lines servicing teams. This leadership role is key to ensuring...
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Calgary, Canada Acera Insurance Full timeClient Executive, Commercial Insurance, Transportation Nov 18, 2025 Location : Toronto, ON, CA We put our people first. As an employer of choice, Acera Insurance, offers an outstanding workplace and employee culture that creates valuable opportunities for all employees. Our people are : Encouraged to challenge the status quo and never stop learning in their...
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Insurance Manager, Client Service
4 weeks ago
Calgary, Canada None Full timeOur client, a respected and growing insurance brokerage, is seeking an Insurance Manager, Client Service to lead and support their Commercial and Personal Lines servicing teams. This leadership role is key to ensuring operational consistency, technical accuracy, and exceptional client service across the organization.Reporting to senior leadership, the...
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Calgary, Canada Acera Insurance Full timeClient Advisor, Personal Insurance, Client Assist Team Nov 15, 2025 Location: Calgary, AB, CA We put our people first. As an employer of choice, Acera Insurance, offers an outstanding workplace and employee culture that creates valuable opportunities for all employees. Our people are: Encouraged to challenge the status quo and never stop learning in their...
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Client Advisor, Auto Insurance
2 weeks ago
Calgary, Canada Acera Insurance Full timeClient Advisor, Auto Insurance Nov 25, 2025 Location: Kamloops, British Columbia, CA We put our people first. As an employer of choice, Acera Insurance, offers an outstanding workplace and employee culture that creates valuable opportunities for all employees. Our people are: Encouraged to challenge the status quo and never stop learning in their...
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Client Executive, Signature Insurance
1 week ago
Calgary - Acera, Canada Acera Insurance Full time $60,000 - $120,000 per yearWe put our people first. As an employer of choice, Acera Insurance, offers an outstanding workplace and employee culture that creates valuable opportunities for all employees. Our people are:Encouraged to challenge the status quo and never stop learning in their commitment to excellence.Empowered with a sense of accountability and autonomy to take...
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Calgary, Alberta, Canada Acera Insurance Full time $60,000 - $90,000 per yearWe put our people first. As an employer of choice, Acera Insurance, offers an outstanding workplace and employee culture that creates valuable opportunities for all employees. Our people are:Encouraged to challenge the status quo and never stop learning in their commitment to excellence.Empowered with a sense of accountability and autonomy to take...
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Client Advisor, Personal Insurance
2 weeks ago
Calgary, Canada Acera Insurance Ltd Full timeWe put our people first. As an employer of choice, Acera Insurance, formerly Rogers Insurance, offers an outstanding workplace and employee culture that creates valuable opportunities for all employees._ - Our people are:_ - _Encouraged to challenge the status quo and never stop learning in their commitment to excellence._ - _Empowered with a sense of...
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Client Advisor, Commercial Insurance
6 days ago
Calgary - Acera, Canada Acera Insurance Full time $60,000 - $90,000 per yearWe put our people first. As an employer of choice, Acera Insurance, offers an outstanding workplace and employee culture that creates valuable opportunities for all employees. Our people are:Encouraged to challenge the status quo and never stop learning in their commitment to excellence.Empowered with a sense of accountability and autonomy to take...
