Quality Assurance Engineer

Felix Payment Systems is an industry leading fintech located in Vancouver, BC. We have created the world’s first 100% cloud-based payment acceptance platform. Our technology transforms commercial-grade devices including point of sale displays, tablets, smartphones, scanners, mini-computers and kiosks into secure portable payment acceptance terminals using no additional hardware. This represents a significant and disruptive shift forward in the payments industry, reshaping how businesses accept transactions. Role Overview Join our growing team as a QA Engineer and help ensure the quality and reliability of our innovative SoftPOS technology. You’ll contribute to the evolution of our QA processes, starting with a well-established manual regression suite and supporting the development of scalable testing practices. Your work will directly impact the accuracy of contactless card transactions in real-world environments, improving payment experiences for businesses and their customers. This role offers strong potential for accelerated career growth with a clear path toward leading our test automation strategy and infrastructure development. Key Responsibilities Perform manual regression testing of credit card transactions on SoftPOS-enabled devices, validating tap-to-pay flows, transaction accuracy, performance, and error handling across various card types and payment networks. Collaborate with developers to define test cases and acceptance criteria for key payment features. Assist in maintaining and updating the existing manual test suite, incorporating new test scenarios based on product changes and team feedback. Document and report bugs, edge cases and inconsistencies with clear reproduction steps, contributing to detailed test case repositories and overall test documentation. Ensure QA practices align with financial industry regulations, including PCI DSS and MPoC compliance requirements. Support release readiness and deployment verification, participating in quality gate reviews and conducting post-release testing in live environments. Contribute to defect triage and root cause analysis, providing actionable feedback to improve product reliability and user experience. Support the development of automation foundations, with a clear path to progressively owning test automation strategy, scripting, and CI/CD integration. Qualifications 3-5 years of experience in QA testing, preferably within fintech or mobile technology environment. Strong experience designing and executing manual and exploratory tests for mobile and contactless payment flows on SoftPOS-enabled devices. Strong understanding of compliance frameworks such as PCI DSS and MPoC, with a willingness to deepen expertise in payment system testing. Experience using test management and bug tracking tools such as JIRA, TestRail, or Zephyr. Experience testing across Android, Windows, and Linux operating systems. Exposure to SDK testing and integration validation. Familiarity with cloud platforms such as AWS, and a basic understanding of containerization technologies like Docker and Kubernetes. Experience supporting DevOps practices, including setting up and maintaining CI/CD pipelines and supporting release processes. Exposure to automation and testing tools such as Selenium, Cypress, or Playwright, with a desire to grow automation skills. Strong problem-solving and communication skills, with the ability to collaborate effectively across cross functional teams. Why Felix? Time off: 3 weeks of vacation annually plus 6 paid personal days to prioritize your well-being. Comprehensive benefits: Dental, vision and extended health coverage to keep you healthy. Hybrid flexibility: Enjoy the best of both worlds with 3 days on-site for collaboration and 2 days remote for focus and balance. Team bonding: Regular team events, celebrations and activities. Daily perks: Snacks and drinks to keep you energized throughout the day. A supportive environment: Join a close-knit team where your ideas matter and your work shapes the future of payments. At Felix Payment Systems, we are proud to be an equal opportunity employer committed to building a diverse and inclusive environment. We believe that a commitment to diversity and inclusion enables our employees to reach their full potential. Everyone is welcome and we strongly encourage applications from candidates of all backgrounds, experience, perspectives regardless of race, gender, sexual orientation, marital status, age, citizenship, disability, and national origin. Seniority level Mid-Senior level Employment type Full-time Job function Engineering and Information Technology Industries Software Development #J-18808-Ljbffr