AVP, Sales Enablement

3 weeks ago


Toronto, Canada Zurich Insurance Full time

Zurich Canada, a leading global insurance provider, is seeking an AVP, Sales Enablement to lead the development and execution of internal training and performance programs for our distribution teams and business units. This hybrid role reports to the VP, Sales & Customer Office and supports our mission to build a sales and customer culture that drives growth and excellence. Responsibilities Consolidate and build new capabilities to drive a sales and customer culture throughout the organization. Research, plan and prepare content, training presentations and workshops focused on market management, coaching, sales training, pipeline, cross‑sell, dashboarding, renewal strategy, sales mindset, feedback loops and NPS actions. Maximize and leverage collective best practices to promote Zurich as a market leader that enables better service to brokers, customers and distributors. Foster and share knowledge, best practices and an industry‑led customer focus in Zurich’s chosen markets to accelerate growth. Stay informed of current market and industry trends with a clear understanding of Zurich’s value proposition and performance targets. Prepare reports and presentations for internal and external audiences. Oversee development and maintenance of sales and underwriting curriculum and resources. Monitor results and identify training needs for distribution and underwriting teams. Partner with sales management and staff to ensure growth and profitability through performance‑improving resources. Ensure consistency with cross‑functional strategies via periodic curriculum and content reviews with leaders and key stakeholders. Support and develop content for external brokers and customers aligned with regulatory requirements. Required Qualifications Bachelor’s Degree and 7 or more years of experience in the Sales area. High School Diploma or Equivalent and 9 or more years of experience in the Sales area. Zurich Certified Insurance Apprentice including an Associate Degree and 7 or more years of experience in the Sales area. Knowledge of underwriting principles/techniques and SBU Underwriting guidelines. Preferred Qualifications Bachelor’s Degree and 10 or more years of experience in training/education, business or commerce areas. MBA considered an asset. Team leadership and training experience. Strong Microsoft Office skills. Ability to lead strategic marketing projects and initiatives. Strong analytical, verbal and written communication skills. People management experience. Culture We are passionate about Diversity, Inclusion, Equity, and Belonging (DIEB) and encourage employees to bring their whole selves to work. Our collaborative culture values diversity of thought and provides tools for employees to make an impact. We care about well‑being with a comprehensive health/benefits plan and competitive total compensation. Employees receive a minimum of four weeks vacation per year and four personal days for discretion. We are committed to continuous improvement and access to a broad range of training and development opportunities. We support communities through generous corporate giving and local volunteer efforts. About Us Zurich Canada is part of the Zurich Insurance Group, a multi‑line insurer with approximately 55,000 employees worldwide. Zurich Canada serves mid‑sized and large Canadian commercial markets and offers a global strength combined with deep local market knowledge. Apply Apply now or start your application with LinkedIn. We look forward to hearing from you. #J-18808-Ljbffr


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