Chief Client Officer

4 days ago

AB Canada Alberta Financial Services Corporation Full time

Overview Agriculture Financial Services Corporation (AFSC) is a financial services organization that supports Alberta’s farmers, producers, and agribusinesses. We offer a range of financial solutions, including crop and livestock insurance, farm loans, and income disaster assistance, to help grow and sustain a strong, diverse agriculture industry. AFSC has a long history of working alongside producers and is committed to client-focused, risk management solutions that drive growth and resilience in Alberta's agricultural sector. We are currently seeking a visionary Chief Client Officer, to lead AFSC’s client service strategies and elevate service delivery across Alberta. As a key member of the executive team, the CCO will advance and support AFSC’s enterprise-wide strategic objectives to grow and sustain Alberta's agriculture sector. This leader will embrace our core values—People are our foundation, Clients are our focus, and Excellence is our aspiration—by nurturing a people-centric culture, supporting a digital-first mindset, and leading initiatives that enhance client experiences while streamlining operations. We believe taking care of our people empowers them to deliver exceptional service to our clients. Responsibilities The CCO is accountable for the development, delivery, and success of AFSC’s lending, insurance, adjusting, and client care operations; functions that directly impact all clients and communities we serve. The ideal candidate will foster a people-centric culture, embrace a digital-first mindset, and lead initiatives that enhance client experiences while streamlining operations. What You Bring A minimum of 15 years of progressive leadership experience in the financial (insurance, banking, or related) sector and/or agriculture industry. A strong preference for candidates with agricultural experience – whether lived or through private or public sector experience. A proven track record of leading client-focused strategies that deepen relationships, improve service delivery and drive business growth. The ability to build strong relationships with internal and external stakeholders, including Government of Alberta, and align client initiatives with AFSC long term goals. Why AFSC We’re united by purpose; our people and clients are at the core of everything we do. We offer: A flexible, compassionate work environment Competitive compensation and comprehensive benefits Opportunities to lead and influence change A community where everyone belongs and success is celebrated Whether you come from agriculture or bring other experience, your perspectives and contributions matter. If you are ready to stand on something solid and shape the next horizon, we are with you every step of the way. How to apply If you are interested in working together to grow and sustain Alberta's agriculture industry, we invite you to explore this exciting opportunity. For inquiries or to express your interest, please contact Morgan Campbell at or About AFSC For over 80 years Agriculture Financial Services (AFSC) has provided Alberta's agricultural producers and agribusinesses with loans, crop insurance and farm income disaster assistance. At AFSC, we’re proud of the work we do to help build a strong, growing and diversified agriculture and agri-food industry in Alberta. Many AFSC team members are also producers and know first-hand the challenges and rewards Alberta producers face. #J-18808-Ljbffr

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