Senior Group Vendor Manager

Work Location Toronto, Ontario, Canada Hours 37.5 Line of Business Procurement & Sourcing Pay Details $108,800 - $163,200 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Job Description Oversee a team that manages Third Party Business Arrangements through all stages of the third‑party lifecycle, in alignment with relevant TD frameworks, policies and standards. Role may also act as the Vendor Manager for more urgent, strategic and/or complex vendor relationships. Responsibilities CUSTOMER Lead a team of vendor management professionals that manage urgent, strategic and complex Third-Party Business Arrangements through all stages of the third‑party lifecycle Lead the resolution of escalated issues Ensure each vendor manager on the team has obtained appropriate training based on their job accountability Accountable for the satisfaction of requirements under the TD third‑party risk management policies Maintain strong relationships with Third Parties and internal stakeholders Ensure integrity in dealing with third parties, complying with TD policy and Code of Conduct and Ethics Work with TD Legal stakeholders to understand strategic goals, priorities and pipeline with respect to third parties, and lead the implementation of strategy and development plans SHAREHOLDER Ensure the team manages Third Party Business Arrangements through all stages of the third‑party lifecycle, in alignment with relevant frameworks, policies and standards Provide guidance on key issues relating to a third party's performance and contractual commitments Escalate to appropriate levels and relevant stakeholders and business management where required Oversee or lead the identification of issues and monitoring of trends with a third party in a responsive manner, to reduce risk in alignment with applicable policies Oversee or lead the facilitation and/or implementation of remediation plans to address Third Party risk issues Execute on the annual business plan to deliver results aligned with business strategies Monitor and communicate the effectiveness of strategies, programs, and practices related to own area of expertise Protect the interests of the organization - identify and manage risks, and expand non‑standard, high risk Business Arrangements or issues as necessary Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite Ensure employees are knowledgeable; and assume responsibility to minimize operational and regulatory risk by complying with TD's Code of Conduct EMPLOYEE/TEAM Develops annual and/or long‑term plans for own area and influences plans well beyond area managed Responsible for management of the overall team providing both leadership and guidance Set targets and objectives for the team, and deliver results Grow team expertise to align with business/enterprise demand and direction; assess team skills and capabilities and continually look for ways to provide and enhance the value delivered Lead a high performing team; provide on‑going feedback and performance reviews, coach and develop employees and ensure performance management activities are undertaken and provide regular input into employee assessments and development plans Lead the process of setting performance objectives for the team; track, monitor and effectively address and/or reward performance in a timely manner Manage employees in compliance with all human resources policies, procedures and guidelines of conduct Share knowledge, information, skills, and subject matter expertise among the team and ensure the timely communication of issues and encourage good working relationships with other functions and teams Support an environment where team freely escalates business challenges; facilitate change through positive reinforcement of milestones and successes Recruit for all hires to ensure a highly diverse, qualified workforce to achieve business objectives Establish and foster a cohesive team; promote a fair and equitable environment that supports a diverse workforce and encourage the team to achieve common goals and objectives Act as a brand ambassador for your business area/function and the bank, both internally and/or externally BREADTH AND DEPTH Oversee and lead a highly complex and diverse reporting function for an area of significant risk, complexity and scope while growing talent, developing skills and capabilities to achieve career goals, support project/initiative success and achieve business results Provides coaching, mentorship and guidance within area of expertise Manages and oversees the overall discipline and strategy for the respective areas while aligning to the enterprise best practices Provides coaching, mentorship and guidance to practitioners, business, executives within area of expertise Strategic partner to leadership team on the management of the portfolio, with deep industry, external/internal, enterprise knowledge, recognizing and anticipating emerging trends and; identifying operational efficiencies and opportunities with other business management/enterprise areas Facilitate key strategic discussions and provide thought leadership to executive audience (output may include strategic roadmap and/or deliverables/frameworks/ short to long term goals, fiscal budgets, etc.) Set operational team direction and collaborate with others to execute on common goals Focus on longer‑range planning for functional area (e.g. 12 months or greater) General reports to business management executive EXPERIENCE AND EDUCATION Undergraduate degree People Management experience 10+ years of relevant experience, including significant experience with legal services and/or professional services vendors ADDENDUM Advanced knowledge of vendor management, business arrangements, third party management lifecycle framework/principles, policies and procedures, systems, products/services, product research, assessment & reporting, competitive intelligence, negotiation tactics, regulatory and/or governance requirements Knowledge of current and emerging competitors and market trends Knowledge of risk management environment, standards and regulations Skill in identifying complex problems and reviewing related information to develop/evaluate options and implement effective solutions and/or governance procedures Ability to think strategically and possess strong business acumen Ability to create and foster a cohesive team, and promote a positive work environment for all employees Skill in mentoring, coaching and performance management Ability to contribute to strategic direction of the function and provide advice to senior leadership Ability to lead by example, champion change and develop a highly motivated team to consistently meet or exceed expectations Skill in leading the effective development and execution of change management strategies and processes in a complex, multi‑faceted business Ability to make an impact, influence and achieve results with effective communication, negotiation, problem solving and relationship management skills Ability to manage competing priorities, strategically aligning efforts and activities to meet TD goals & objectives Skill in researching, collecting, organizing and analyzing complex or technical data and developing plans to address identified issues/problems Ability to manage, plan, implement and evaluate program/project activities ensuring completion of initiatives and/or resolution of issues/problems while meeting multiple deadlines Ability to exercise sound judgement in making timely decisions based on careful & objective review of complex information or factors Ability to diffuse and respond effectively to conflict situations Skill in using analytical software tools, data analysis methods and reporting techniques Skill in using computer applications including MS Office Ability to work successfully as a member of a team and independently Ability to handle confidential information with discretion Who We Are TD is one of the world’s leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well‑being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well‑being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Additional Information We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home. Please be advised that this job opportunity is subject to provincial regulation for employment purposes. Each province or territory within Canada may have its own set of regulations, requirements. Colleague Development If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Training & Onboarding We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role. Interview Process We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Language Requirement (Quebec only) Sans Objet #J-18808-Ljbffr