AML/ATF Quality Control Lead

Join to apply for the AML/ATF Quality Control Lead role at Alterna Savings Scope of Position The AML/ATF Quality Control Lead is a senior individual contributor responsible for leading quality control efforts across the AML/ATF program. This role ensures the integrity of investigative output, supports regulatory compliance, and drives continuous improvement in AML processes. While not managing direct reports, the Lead provides functional guidance and acts as a subject matter expert within the quality control domain. Major Responsibilities Conduct quality control (QC) reviews of BSA/AML investigations, including alerts, case narratives, and Enhanced Due Diligence (EDD). Conduct quality control on threshold reporting, transaction monitoring thresholds and develop sampling methodology. Ensure adherence to internal policies, regulatory requirements, and industry best practices. Perform trend and gap analysis and deliver findings to management. Develop metrics for reporting i.e., key performance indicators (KPI) and key risk indicators (KRI) related to quality breaches. Use monthly metrics to problem‑solve deficiencies and offer continuous solutions. Ensure corrective actions are remediated within assigned SLA escalating to Team Lead and senior leadership as appropriate. Assist with development and maintenance of AML QC policies, procedures, and reporting. Conduct high priority/internal EDD case investigations. Act as a subject matter expert in AML quality control. Provide change‑management support to empower and foster a strong risk culture. Provide constructive feedback to investigators and support team leads in training and development initiatives. Collaborate with AML Officers and Governance Manager to ensure consistent application of AML/ATF policies. Identify opportunities for efficiency and automation in quality control workflows. Participate in cross‑functional initiatives to enhance AML systems and data integration. Qualifications Post‑secondary education in a related field (business, banking, criminology, law, economics). Certified Anti‑Money Laundering Specialist (CAMS) or equivalent certification. Minimum 5 years of experience in AML/ATF investigations, transaction monitoring, or compliance roles. Knowledge or completion of audit related courses/certifications is an asset. Demonstrated expertise in quality control or audit functions within financial crime compliance. Familiarity with AML/ATF regulatory frameworks (e.g., FINTRAC, PCMLTFA, PCMLTR, FATF, USA Patriot Act). Advanced Excel and proficiency in complex data analysis. Advanced analytical skills and attention to detail. Strong written and verbal communication skills. Proficiency in investigative tools and reporting systems. Ability to work independently and influence without direct authority. Expert knowledge in AML/ATF systems, processes, typologies, and risks. Expert understanding of industry trends and emerging risks. Demonstrates very strong tact and discretion when privy to confidential information. Strong organizational skills. Demonstrated commitment to continuous learning. About Alterna Savings Alterna Savings and Credit Union Limited (Alterna) has delivered The Good in Banking® for over 115 years, creating financial services that transform lives for the better, all while giving back to our community. Alterna is made up of Alterna Savings and Credit Union Limited and its wholly owned subsidiary, Alterna Bank. Alterna is the first full‑service, member‑owned cooperative financial institution outside Quebec, sharing its expertise with over 210,000 members through a network of 40 branches across Ontario, a call centre and multiple digital channels. Members and customers also benefit from an industry‑leading online brokerage and investment management services. To learn more about Alterna Savings, please visit alterna.ca, X, Facebook, Instagram, or LinkedIn. Working at Alterna We are incredibly proud of our corporate culture, embodying our core values: Collaboration, Integrity, and Respect, where everyone works together towards a common goal; the financial wellbeing of our employees, members, and customers. This commitment has earned us several prestigious employer awards, including the National Capital Region's Top Employers award for eight years running. We appreciate all applicants; however, preference will be given to candidates who most closely meet the qualifications, key skills, and competencies outlined above. Alterna is compliant with the Ontarians with Disabilities Act and our team strives to provide an accessible accommodation experience. If you have a disability and require accommodations during the recruitment process, please contact our Recruitment Team and let us know how we can accommodate you. Seniority level Mid‑Senior level Employment type Full‑time Job function Quality Assurance #J-18808-Ljbffr