Principal Customer Success Manager
3 weeks ago
Employer Industry: Sales Performance Management Why consider this job opportunity: Salary up to $130,000 per year Flexible vacation days and quarterly mental health days for recharging Comprehensive benefits package covering 100% of medical, dental, and vision for employees, with 75% coverage for dependents Opportunities for professional development and growth within the organization Access to the latest Apple products to enhance work efficiency Engage in Employee Resource Groups (ERGs) that support diversity and inclusion initiatives What to Expect (Job Responsibilities): Develop tailored success plans for enterprise customers based on their business goals and use cases Lead onboarding, adoption, quarterly business reviews (QBRs), renewals, and expansion efforts for your book of business Build and maintain strong relationships with customer stakeholders, including C-suite leaders Collaborate closely with internal teams to address customer pain points and close product gaps Leverage data and insights to create compelling value stories and manage risk proactively What is Required (Qualifications): 5+ years in Customer Success, Account Management, or a similar role in SaaS Proven experience owning and growing enterprise customer relationships with $100k+ ARR Strong executive presence, consultative communication skills, and business acumen Experience managing complex product implementations and long customer lifecycles Ability to operate independently, drive strategy, and thrive in ambiguity How to Stand Out (Preferred Qualifications): Bonus: experience with RevOps, sales performance management, or compensation software We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. #J-18808-Ljbffr
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Principal Customer Success Executive
1 week ago
Canada Dhara Consulting Group Full time $120,000 - $180,000 per yearYesterdaySecretUnspecifiedUnspecifiedRemote/Hybrid•Canada (OFF-SITE/HYBRID)Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100...
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Principal Customer Success Executive
1 week ago
Remote, Ottawa, Ontario, Canada ServiceNow Full time $120,000 - $180,000 per yearCompany Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...
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Customer Success Manager
6 days ago
, , Canada AgencyAnalytics Inc Full timeCustomer Success Manager Department: Customer Success Employment Type: Permanent Location: Remote Canada Compensation: $60,000 - $90,000 / year Description We're seeking a Customer Success champion to service the North American customers of our highly successful SaaS platform. You'll be joining a supportive, tight-knit, and highly committed team that is...
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Customer Success Manager
3 weeks ago
, , Canada Event Temple Full timeJoin to apply for the Customer Success Manager role at Event Temple 2 days ago Be among the first 25 applicants Join to apply for the Customer Success Manager role at Event Temple Event Temple is a high-growth technology company based in Vancouver, BC. We are the world’s leading Hotel Sales and Catering software, we’ve been voted #1 in the Hotel Tech...
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Customer Success Manager
2 days ago
, , Canada Panoptyc Full timeLocation : Remote Team : Customer Success About Panoptyc At Panoptyc, we're on a mission to revolutionize loss prevention. Using visual AI and manual reviewers, we help retailers detect theft in over 15,000 markets across the United States. From Fortune 500 giants to local businesses, our impact is far-reaching. As a fully remote, rapidly growing team, we're...
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Manager, Customer Success
2 days ago
, , Canada Antler Full timeOverview Job Title: Manager, Customer SuccessLocation: Toronto / New York / RemoteExperience Required: Minimum 5 years of customer success or account management experience, with 2+ years in a leadership role NetNow is a fast-growing credit management platform helping suppliers modernize how they onboard, assess, and approve new customers. We eliminate paper...
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Customer Success Manager
3 weeks ago
, , Canada Event Temple Full timeAbout Us Event Temple is a high‑growth technology company based in Vancouver, BC. We are the world’s leading Hotel Sales and Catering software, we’ve been voted #1 in the Hotel Tech Awards 5 years in a row and we’re growing rapidly. We’re looking for someone great to help us grow to the next level. Every single day, venues and hotels around the...
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Customer Success Manager
2 weeks ago
, , Canada ROSS Full timeOur client is a dynamic and successful Business Coach looking to hire a Client Success Manager. You will be instrumental in supporting our client to deliver world-class training experiences to customers via webinar and in-person events. You Will… Provide customer onboarding Organize and coordinate exceptional training experiences both over the web and...
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Customer Success Manager
2 weeks ago
, , Canada Panoptyc Full timeJoin to apply for the Customer Success Manager role at Panoptyc Get AI-powered advice on this job and more exclusive features. About Panoptyc At Panoptyc, we're on a mission to revolutionize loss prevention. Using visual AI and manual reviewers, we help retailers detect theft in over 15,000 markets across the United States. From Fortune 500 giants to local...
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Manager, Customer Success
1 week ago
Canada GSOFT Full timeCompany Description We’re GSoft, home to a family of software products that lay the groundwork for a better employee experience. Our goal is to make work simpler, kinder, and faster. Specifically, we help companies get the most out of Microsoft 365 with ShareGate. We help managers grow their teams with Officevibe. And we ensure every onboarding is a...
