Human Resources Director

3 weeks ago

Greater Toronto Area, Canada Peloton Search Partners Full time

Company Background:

Our client (the “Company”) is one of North America's leading providers of pet health services, operating in multiple markets across the US and Canada.


Role Overview:

Reporting to the Senior Vice President, Human Resources and Health and Safety, the Director, People and Culture is a strategic HR leader based in Guelph (Ontario), Canada responsible for overseeing the HR Operations function across both the US and Canada.


The role involves directing a team of 3 Regional HR Business Partners and providing leadership to an extended team of 10 US-based HR Generalists and Talent Acquisition Specialists. The Director will align HR practices with the company's overall mission and goals, driving a people-first culture, enhancing employee engagement, and ensuring compliance with local employment laws across regions.


Key Responsibilities :


Leadership

  • Lead, mentor, and manage a team of Regional HR Business Partners and provide indirect oversight to HR Generalists and Talent Acquisition Specialists.
  • Ensure consistent HR support across both Canadian and US operations.
  • Develops and implements People & Culture strategies that are aligned with the company’s overall business goals, collaborating closely with the wider Operational management team as a business partner.


HR strategy execution

  • Develop and implement HR strategies that align with the company’s overall business goals and operational priorities.
  • Lead initiatives to promote a positive workplace culture focused on diversity, equity, inclusion, and employee well-being.
  • Drive workforce planning, performance management, and talent development programs to meet operational and strategic goals.


Employee relations and compliance

  • Ensure HR policies and practices comply with employment laws and regulations in both Canada and the US.
  • Oversee resolution of employee relations issues, working with General Counsel as needed.
  • Implement standardized HR policies, ensuring consistency across regions while respecting local labor laws and cultural differences.
  • Ensures HR practices are compliant with legal requirements and organizational values, managing the risk of litigation and conflict.


Talent Acquisition and retention

  • Partner with Talent Acquisition Specialists to drive recruitment strategies and attract top talent across the US and Canada.
  • Lead initiatives to improve employee retention, fostering engagement, and supporting career development within the organization.
  • Oversee onboarding and orientation programs that ensure smooth transitions for new hires and consistency in company culture.


HR Operations and continuous improvement

  • Ensure efficient HR operations, including payroll, benefits administration, and HR systems.
  • Use data and analytics to measure HR effectiveness, identify trends, and drive continuous improvements across HR processes and employee engagement.
  • Implement HR technology and systems to streamline processes and improve reporting and decision-making capabilities.


Organizational development and culture

  • Promote initiatives that align with the company’s values and culture, fostering a positive, productive work environment.
  • Lead company-wide efforts to drive employee engagement, recognition, and organizational development initiatives.
  • Act as a culture ambassador, leading by example and embodying the company’s mission, vision, and values.


Education, Training & Qualifications

  • Bachelor’s degree in Human Resources, Business Administration, or a related field.
  • Minimum 8+ years of progressive HR experience, with at least 3 years in a leadership role managing multi-regional teams.
  • Strong knowledge of Canadian and US employment laws and HR best practices.
  • Working knowledge of California employment laws would be considered advantageous.
  • Experience in talent management, employee relations, HR operations, and organizational development.
  • Proven ability to develop and execute HR strategies that align with business goals.
  • Excellent communication, leadership, and problem-solving skills.
  • Ability to manage and inspire diverse teams across different geographies.


Skills & Abilities

  • Ability to lead and inspire remote teams, fostering a positive and collaborative environment.
  • Strong capability in developing team members through guidance, feedback, and coaching.
  • Proficiency in driving organizational change, culture transformation, and employee engagement initiatives.
  • Understanding of how HR impacts business outcomes, aligning HR strategies with the company’s mission and goals.
  • Strong analytical skills to use HR metrics and data for informed decision-making.
  • Ability to foster a company culture that emphasizes employee well-being, inclusion, and alignment with organizational values.
  • Developing and executing programs that increase employee engagement and satisfaction.
  • Strong talent acquisition and workforce planning skills to attract and retain top talent.
  • Ability to identify high-potential talent and develop leadership pipelines.
  • Understanding of core HR functions such as payroll, benefits, and HRIS systems.
  • Working knowledge of employment laws, regulations, and compliance in different jurisdictions (local, state, national).The ideal candidate will act as an employee champion and a leader of change. You will plan, develop, organize, implement, direct and evaluate the organization's human resource function and performance.
  • Building strong relationships with internal and external stakeholders to influence and drive HR strategies.
  • Strong analytical and critical thinking skills to resolve complex people-related challenges.
  • Understanding and addressing employee needs while balancing organizational goals – People First
  • Engaging with employees, understanding their concerns, and taking appropriate action.
  • Sensitivity and adaptability to manage across different cultures and promote a respectful workplace.
  • Coming up with creative solutions to HR challenges and fostering a culture of continuous improvement.

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