Senior Manager, Lead Business Analyst

Senior Manager, Lead Business Analyst – RBC Global Asset Management (GAM) seeks an experienced analyst to lead all facets of Business Analysis work aligned to projects supporting GAM’s strategic objectives. The role involves supporting and individually contributing to critical, complex, cross‑geographical, high‑profile projects across business and technology domains, applying advanced Business Analyst competencies, coaching peers, and managing requirements delivery across agile and waterfall environments. What will you do? Define the business analysis approach, plans and accurate estimates for requirements, including tasks and deliverables using agile or iterative waterfall methodology and tools, and continuously refine them for accuracy. Manage risks, assumptions and constraints for requirements, and communicate to appropriate parties. Forge relationships across global business and technology teams, performing stakeholder analysis to identify impacted groups and lead requirements prioritization leveraging techniques to drive out business priorities for complex projects. Facilitate collaborative sessions with large and diverse business and technology stakeholder groups to drive requirements discovery, analysis, and review. This could include partnering with third party vendors and assisting in the evaluation of third‑party vendor solutions and requirements. Analyze and document detailed business and system solution requirements aligned to agile and/or iterative waterfall standards/frameworks, driving re‑use and a documented knowledge base for products. Apply advanced coverage analysis techniques to ensure relationship between scope, detailed requirements, and testing through to implementation. Prepare, review, and support requirement validation and approval utilizing a variety of facilitation and communication techniques. Communicate the impact of changes through cost‑benefit analysis taking into consideration time, effort, and business priorities. Support Design, Development and Testing activities by providing requirements clarifications, root‑cause analysis, and project delivery guidance. Communicate cross‑functionally, ensuring transparency of progress and outcomes, report team progress and accomplishment up and across organizational chart, facilitate status updates and product demos. Collaborate with project managers, technical and operational SMEs, and business stakeholders to develop test (including user acceptance testing and post‑implementation verification testing) and implementation plans, including supporting/overseeing implementations as required. Manage smaller business or technology delivery projects, as required. Provide thought leadership, guidance and support to build the capabilities of junior/intermediate Business Analysts. What do you need to succeed? Must‑have: 7‑10 years of experience working as a Business Analyst, Business Systems Analyst, or equivalent role with progressively increasing responsibilities in the areas of requirements management on large and complex projects spanning both business and technology domains. Bachelor’s degree – specialization in Business, Finance, Engineering, Math or Science is preferred. Proven experience with various project delivery methodologies such as iterative waterfall and agile; experience working with a cross‑geographical/global team to deliver a project is preferred. Proven experience working with and navigating large and diverse business/technology stakeholder groups to drive requirements discovery, analysis, review, and approval. Proven experience being able to quickly understand business context, with expert competencies in analytical thinking and strategy analysis. Expert competency in requirements planning, prioritization, and documentation techniques, including stakeholder analysis and effort estimation. Expert competency in requirements management and communication, requirement walkthroughs, scope and change management, traceability, configuration management, and backlog management. Advanced knowledge of requirements elicitation techniques and when to use them in a given context or stakeholder group, such as data analysis, document analysis, interviews, facilitated workshops, observation, prototyping, focus groups, surveys, etc. Ability to present ideas, solicit input, negotiate compromise, influence decisions, and garner support of senior level team members/executives and/or initiative stakeholders. Basic experience facilitating small/low complexity business or technology projects (agile or iterative waterfall) from initiation through to release including but not limited to, project kick‑off, workstream management, release and deployment planning, and implementation. Nice‑to‑have: Experience in the financial industry, particularly in asset management is preferred. Experience working with data and data sets, including data/reporting tools (e.g. Tableau, SQL). Experience using project management and requirement tools such as LucidChart, Figma, Jira and/or Confluence. Relevant college, university, or post‑graduate degree or certificate in Business Analysis. Certified Business Analysis Professional (CBAP) or Project Management Institute – Professional in Business Analysis Certification (PMI – PBA) is preferred. Skills and Competencies Ability to quickly learn organizational structure, business strategies and processes. Able to build strategic business relationships with stakeholders and other team members. Work effectively through issues. Keen judgment in distinguishing between what users want versus what they need and prioritizing conflicting factors such as urgency, costs, time to deliver, regulatory considerations, etc. Proven competence, experience and knowledge in the development and delivery of large and highly complex project/programs. Expert verbal and written communication skills. Client focused mindset with effective interpersonal skills dealing with all manner of stakeholders (executive, senior, junior). Strong facilitation and presentation skills. Expert ability to resolve conflicts/issues using different tactics before escalation. Able to deal with ambiguity and cut through it to move project delivery forward. Conceptual and creative thinker driving solutions to business problems. Critical and analytical thinker that leverages innovative ideas. Detailed oriented with expert level problem solving skills within business and technology domains. Results oriented/driven, ability to thrive in a fast‑paced, detail‑oriented project environment. Organized with strong time management skills. Ability to work independently. Team player, cooperative with good interpersonal skills. Ability to coach others and provide constructive feedback. What’s in it for you? A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable. Leaders who support your development through coaching and managing opportunities. Ability to make a difference and lasting impact. Work in a dynamic, collaborative, progressive, and high‑performing team. Opportunities to do challenging work. Opportunities to take on progressively greater accountabilities. A world‑class training program in financial services. Job Skills: Business Appraisals, Business Process Modeling, Commercial Acumen, Communication, Critical Thinking, Group Problem Solving, Interpersonal Relationship Management, Requirements Analysis, Resource Management, Team Management Additional Job Details:Address: RBC CENTRE, 155 Wellington St W, Toronto, CanadaWork hours/week: 37.5Employment Type: Full timePlatform: WEALTH MANAGEMENTJob Type: RegularPay Type: SalariedPosted Date: Application Deadline: Inclusion and Equal Opportunity Employment: At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. #J-18808-Ljbffr