Peer Counsellor
3 weeks ago
Peer Counsellor - Job Description Job Title: Peer Counsellor Report to: Helpline Manager Job Status: Part Time - 21 hours per week Shifts: 6:00 PM – 12:00 AM PST, Evening/Weekends. Occasional weekday shifts and one weekday team meeting. Location: BC based (Remote work) Base Pay Range: CA$19.50/hr – CA$21.00/hr Job Description The Helpline Peer Counsellor is responsible for providing confidential peer counselling services to our helpline callers. The peer counsellor will provide empathetic and non‑judgmental support, while empowering the callers to work towards an action plan and provide necessary resources. This position is ideally suited for someone who is working towards a career in counselling. The helpline is available 9:00 AM – 12:00 AM PST and shifts are scheduled in 4‑6 hour blocks. Role Responsibilities Respond to incoming helpline calls from Muslim women in a confidential and non‑judgmental manner using a peer counselling model Provide empathetic and supportive listening to callers in order to build rapport and identify support needs. Guide callers to devise an action plan toward empowerment. Develop recovery plans, coping methods, and rehabilitation strategies with the callers. Utilize helpline referral system to provide appropriate and informed referrals to callers. Adhere to helpline guidelines and policies when conducting day‑to‑day activities. Maintain a calm, professional and respectful demeanor during every call. Update call log at the end of each shift to ensure all documentation is complete. Communicate with helpline manager to report issues, seek guidance, or debrief as required. Ensure confidentiality of caller as well as any other highly sensitive information is maintained. Participate in mandatory trainings, case studies and role play as required. PHippa compliance. Incorporate values of cultural competences, diversity and inclusiveness in all aspects of work. Competencies Competent with technology especially Microsoft tools CRM experience is an asset. Counselling skills Active listening skills Report writing skills Empathetic Patient Compassionate Excellent communication skills Non‑judgmental Social perceptive skills Speak and communicate in Arabic, Urdu, French or Somali is an asset. Qualifications And Experiences Must possess both verbal and written fluency in English; additional languages are an asset. Adherence to confidentiality and handling sensitive information with discretion. Consistent and dependable communication. Hotline experience is an asset. Knowledge of psychology, social services, and other related subjects is an asset. Knowledge of Islamic traditions and conduct is an asset. Assistance or MHFA certification is an asset. The Ideal Candidate Must Be available on weekends, evenings, statutory holidays. Value the intrinsic worth of others irrespective of their race, ethnicity, sexual orientation, and religious determination. Accept and respect differences of opinion, values, views, and beliefs of others that may be different from your own. Be open to feedback and willing to act upon feedback provided. Be able to offer unconditional positive regard to others regardless of their life story and life choices. Be able to work independently. EEO Statement Nisa Foundation is an equal opportunity employer and is committed to complying with both the Ontario Human Rights Code and the AODA. #J-18808-Ljbffr
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Peer Counsellor
3 weeks ago
Vancouver, Canada Nisa Helpline Full timePeer Counsellor - Job Description Job Title: Peer Counsellor Report to: Helpline Manager Job Status: Part Time - 21 hours per week Shifts: 6:00 PM – 12:00 AM PST, Evening/Weekends. Occasional weekday shifts and one weekday team meeting. Location: BC based (Remote work) Base Pay Range: CA$19.50/hr – CA$21.00/hr Job Description The Helpline Peer Counsellor...
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Vancouver, Canada Nisa Helpline Full timeA community support organization in Vancouver is seeking a Peer Counsellor to provide confidential peer counselling services to helpline callers. The ideal candidate must be available for evening and weekend shifts and is responsible for empowering callers through empathetic support. Fluency in English is required, and knowledge of Islamic traditions is...
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Vancouver, Canada Nisa Helpline Full timeA community support organization in Vancouver is seeking a Peer Counsellor to provide confidential peer counselling services to helpline callers. The ideal candidate must be available for evening and weekend shifts and is responsible for empowering callers through empathetic support. Fluency in English is required, and knowledge of Islamic traditions is...
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Peer Counsellor
4 weeks ago
Vancouver, Toronto, Montreal, Calgary, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Nisa Helpline Full timePeer Counsellor - Job Description Job Title: Peer Counsellor Report to: Helpline Manager Job Status: Part Time - 21 hours per week Shifts: 6:00 PM – 12:00 AM PST, Evening/Weekends. Occasional weekday shifts and one weekday team meeting. Location: BC based (Remote work) Base Pay Range: CA$19.50/hr – CA$21.00/hr Job Description The Helpline Peer Counsellor...
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Vancouver, Toronto, Montreal, Calgary, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Nisa Helpline Full timeA community support organization in Vancouver is seeking a Peer Counsellor to provide confidential peer counselling services to helpline callers. The ideal candidate must be available for evening and weekend shifts and is responsible for empowering callers through empathetic support. Fluency in English is required, and knowledge of Islamic traditions is...
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Supportive Counsellor
1 day ago
Vancouver, Canada National Zakat Foundation Full time**_*This is not a remote position*_** **_ - Proficiency in Urdu, Arabic, or Somali is an asset*_** - At Nisa Homes we create the opportunity of “home” for domestic violence survivors across Canada. We envision a flourishing Muslim community in which help is available, shelter is attainable, and healing is possible._ **Job title** Supportive...
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Peer Support Worker
7 days ago
Vancouver, Canada Salvation Army Full timeWho We Are For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and...
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Camp Counsellor
1 week ago
Metro Vancouver Regional District, Canada CTS Youth Society Full time**CTS Youth Society Camp Counsellor (Overnights)** **Full time temporary, 35-40 hours/week and overnights, May 8 - August 25** **Remuneration: $17.75/hour** **Application Deadline: Applications open until positions are filled** **1 Position Available** Are you an educator looking to help youth enjoy nature? Are you hoping to gain experience in...
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Counsellor
1 week ago
Vancouver, Canada University of British Columbia Full timeStaff - Non Union Job Category M&P - AAPS Job Profile AAPS Salaried - Counsellors/Psychologists, Level B Job Title Counsellor Department Team C | Counselling Services | Student Health and Wellbeing | VP Students Compensation Range $7,622.83 - $11,886.67 CAD Monthly The Compensation Range is the span between the minimum and maximum base salary for...
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Counsellor
4 weeks ago
Vancouver, Canada The University of British Columbia Full timeCounsellor – Graduate Education, Faculty of Medicine, University of British Columbia Job Title: Counsellor Department: Team D | Counselling Services | Student Health and Wellbeing | VP Students Salary: $7,622.83 – $11,886.67 CAD per month Posting End Date: November 13, 2025 Job End Date: November 2, 2027 Term: 2‑year, 0.8 FTE Job Summary Provides...
