Service Centre Manager
3 weeks ago
GoRight is an innovator in the transportation maintenance industry. For 20 years, we have provided customers with exceptional and transformative maintenance solutions. We believe that working with leading‑edge technology in our shops is just as important as being innovators in all areas of our business. Working at GoRight is more than a career for our people. We are a place that lives our values and are committed to delivering exceptional results to our employees and customers. We take our values seriously and are committed to safety, quality, responsiveness, honesty, integrity, and personal initiative every day. The Service Centre Manager leverages their complete knowledge of truck and trailer maintenance and repairs, regulatory compliance, and leadership of teams and processes to manage the day‑to‑day operations of the service department, personnel and expenses in order to achieve defined business goals. Responsibilities Leadership for all aspects of the Service Centre truck and trailer technician teams including productive team planning, communications, performance and attendance Following all standard work methods and processes, identifying waste and areas for improvement Coaching technicians, managing and inspecting technician work and performance to meet GoRight repair standards and customer requirements Building and maintaining customer relationships Managing customer issues and concerns Providing quotes as required, to internal and external customers Achievement of annual budgeted revenue and expense contributions Monitoring internal scorecards to identify areas for improvement Reviewing and ensuring shop supplies inventories are available, supporting the Supply Chain organization as required Follow OEM requirements for processing of warranty work Assist with overseeing and managing the facility and grounds so they are maintained, safe, and organized Monitor and maintain Corporate 6S standards in all areas Other duties as assigned Requirements 310T License Minimum 5 years managerial/supervisory experience in a service centre environment Truck and Trailer parts knowledge Effective strategic thinking and problem solving skills Exceptional customer engagement service skills and experience Strong organizational and time management skills Exceptional communication and interpersonal skills We look forward to speaking with you Seniority level Mid‑Senior level Employment type Full‑time Job function Customer Service Industries Truck Transportation and Software Development Cambridge, Ontario, Canada CA$50,000.00-CA$65,000.00 1 month ago #J-18808-Ljbffr
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Service Centre Manager
3 weeks ago
Kitchener, Canada GoRight Fleet Solutions Full timeGoRight is an innovator in the transportation maintenance industry. For 20 years, we have provided customers with exceptional and transformative maintenance solutions. We believe that working with leading‑edge technology in our shops is just as important as being innovators in all areas of our business. Working at GoRight is more than a career for our...
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Service Centre Manager
3 weeks ago
Kitchener, Canada GoRight Fleet Solutions Full timeGoRight is an innovator in the transportation maintenance industry. For 20 years, we have provided customers with exceptional and transformative maintenance solutions. We believe that working with leading‑edge technology in our shops is just as important as being innovators in all areas of our business. Working at GoRight is more than a career for our...
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Manager of Client Services
1 week ago
Kitchener, Canada Library Services Centre Full time**About LSC** For over 50 years, the Library Services Centre (LSC) has stood as an industry leader serving libraries across Canada. We provide comprehensive acquisitions, cataloguing, processing, and consultancy services for libraries of all sizes and budgets. We continue to revolutionize and expand our services and keep ahead of trends so that our clients...
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Service Centre Manager: Lead Truck
3 weeks ago
Kitchener, Canada GoRight Fleet Solutions Full timeA leading transportation maintenance company in Kitchener is seeking a Service Centre Manager to lead technician teams and manage daily operations. The ideal candidate will have a 310T License and at least 5 years in a managerial role. Responsibilities include coaching, customer relationship management, and performance tracking. This full-time position...
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Service Centre Manager: Lead Truck
3 weeks ago
Kitchener, Canada GoRight Fleet Solutions Full timeA leading transportation maintenance company in Kitchener is seeking a Service Centre Manager to lead technician teams and manage daily operations. The ideal candidate will have a 310T License and at least 5 years in a managerial role. Responsibilities include coaching, customer relationship management, and performance tracking. This full-time position...
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Service Centre Manager: Lead Truck
4 weeks ago
Kitchener, Canada GoRight Fleet Solutions Full timeA leading transportation maintenance company in Kitchener is seeking a Service Centre Manager to lead technician teams and manage daily operations. The ideal candidate will have a 310T License and at least 5 years in a managerial role. Responsibilities include coaching, customer relationship management, and performance tracking. This full-time position...
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Customer Service Specialist
1 week ago
Kitchener, Canada Service Experts Canada Full timeOverview: **Customer Service Specialist** **Reports To**:General Manager and/or Office Manager **Status**: Full-time, Regular **Category**: Customer Service **Location Name**: Enercare - Hammond **Location Address**: Kitchener, ON **Join the team of experts and realize your true potential!** **Why You Should Join the Service Experts Team?** Our team...
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Manager, Primary Care
1 week ago
Kitchener, Canada Kitchener Downtown Community Health Centre Full time**About the Kitchener Downtown Community Health Centre and Sanctuary Refugee Health Centre (The Health Centre)** The Health Centre provides a broad range of services aimed at improving the health of individuals and the wider community. Our services include medical and dental care, health promotion, illness prevention and outreach programming. Our expertise...
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Client Services Representative
1 day ago
Kitchener, Canada Library Services Centre Full time**Job title** Customer Service Representative (“CSR”) **Reporting to** - Manager, Client Services_ **About LSC** For over 50 years, the Library Services Centre (LSC) has stood as an industry leader serving libraries across Canada. We provide comprehensive acquisitions, cataloguing, processing, and consultancy services for libraries of all sizes and...
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Human Resources Manager
1 week ago
Kitchener, Canada eHealth Centre of Excellence Full time**Program Overview**: The eHealth Centre of Excellence (eCE) develops, implements, and advances digital health tools and services - such as eReferral, eConsult, Virtual Care, Online Appointment Booking, Patient Forms, Tools for Electronic Medical Records, and Automated Solutions - to better serve clinicians and patients across the province. We advocate for...
