Senior Functional Consultant

3 weeks ago

Vancouver, Canada NTT DATA North America Full time

Senior Functional Consultant / Developer - Microsoft Dynamics 365 Location: Vancouver, British Columbia, Canada. This position is fully remote and requires the applicant to reside in the Pacific or Mountain time zones. Job Description NTT DATA is seeking a Microsoft Dynamics 365 CE Senior Functional Consultant to support a large public‑sector client. The role focuses on analyzing business processes, configuring and optimizing Dynamics 365 CE, and providing ongoing solution enhancements in a highly customized cloud environment. Basic Qualifications Bachelor's Degree Microsoft Dynamics 365 CRM/CE Functional Consultant certification(s) Minimum 8–10 years of hands‑on experience with Microsoft Dynamics 365 CRM/CE, including advanced configuration, plugin / workflow development, and deployment. Strong experience with Dynamics modules such as Sales, Service, and Custom Entities, including Forms, Views, Business Rules, and Security Roles. 3–5 years experience implementing Power Platform solutions, including Power Automate flows, Canvas/Model‑Driven Apps, and integrations with Microsoft 365 or Azure services. Experience in at least 3 end‑to‑end Dynamics 365 implementation projects, including hands‑on work with JavaScript, plugins, Power Automate flows, custom actions and workflows. Must reside in Pacific or Mountain time zones or be available to work in the Pacific time zone. Duties and Responsibilities Analyze and document existing business processes to align them with Dynamics 365 CE capabilities. Configure and extend Dynamics 365 CE, including forms, views, entities, relationships, and business process flows. Design and implement automation using JavaScript, plugins, custom actions, Power Automate, workflows, forms, reports and business rules. Collaborate with technical developers to define requirements for plugins, integrations, and custom components. Participate in full lifecycle implementation activities: fit‑gap analysis, configuration, testing, and deployment. Develop functional design documents, configuration documentation, and user training materials. Provide production support and continuous improvement for existing Dynamics 365 CE solutions. Mentor junior consultants or analysts as needed. About NTT DATA NTT DATA is a $30 billion global innovator of business and technology services, committed to helping clients innovate, optimize, and transform for long‑term success. EEO Statement NTT DATA is an equal‑opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. #J-18808-Ljbffr

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