Senior Product Manager

About The Role We are seeking a Senior Product Manager to own and scale our DTC product roadmap — with a core focus on bringing customizable products to life on Magento, driving new category launches, and enhancing our onsite experience to maximize conversion, AOV, and LTV. You’ll report directly to the CEO and work cross‑functionally with design, engineering, marketing, and operations. This is a build‑from‑scratch role for someone eager to lead in a fast‑paced, resource‑constrained but opportunity‑rich environment. You’ll be both architect and operator, shaping our product development process, prioritizing high‑ROI features, and helping to define the future of customization commerce. Key Responsibilities Own and evolve the DTC product roadmap across Envelopes.com, Folders.com, and JAMPaper.com, with an emphasis on customizable product offerings. Identify, size, and prioritize opportunities based on impact to core KPIs (conversion, AOV, retention, LTV) with business cases and product discovery. Drive product development including new site features, catalog onboarding workflows, and customization tools. Collaborate with UX, engineering, and marketing to deliver site features that improve speed to launch, personalization, and customer value. Define and manage JIRA workflows, backlogs, and sprint cadence for cross‑functional teams. Hold engineers accountable to delivery timelines and trade‑offs; translate business needs into actionable product requirements. Partner closely with the CEO and executive team to align product strategy with company objectives. About JAM+ Most people would never pick envelopes, folders, or office supplies as the place to build great digital products, and that's exactly what makes JAM+ so compelling This category hasn't evolved in decades, which means the bar for customer experience is incredibly low and the opportunity to shape something modern and delightful is wide open. We're bringing real product thinking, creativity, and technology to a space that desperately needs it, transforming everyday materials into personalized, memorable experiences across Envelopes.com, Folders.com, and JAMPaper.com. With our major Magento rebuild behind us and development now fully in‑house, we're entering an exciting stretch where the right Senior PM can drive real transformation in 2026. Requirements 5‑8+ years in product management, with at least 3 years in DTC eCommerce with roadmap ownership. Experience with Print on Demand another strong plus but not required. Proven success launching features or new product categories on platforms like Magento, Shopify Plus, or custom‑built stacks. Strong technical fluency; able to understand implementation complexity and advocate for scalable solutions. Strong ability to do product discovery, build business cases, and create prioritization frameworks (e.g. ICE scoring). Deep interest in eCommerce KPIs and how product decisions drive financial and business outcomes. Experience leading cross‑functional teams and building from scratch in high‑growth environments. Excellent prioritization and decision‑making instincts — you can balance strategic bets with quick wins. Passion for DTC and digitally native commerce; you’re excited to shape the next wave of customized shopping. Bonus Points Hands‑on experience with Magento 2 product onboarding and/or customization flows. Experience with onsite personalization tools, CRO, or design‑to‑print workflows. Benefits Competitive Salary and Bonus potential Competitive Health Care Company retirement plan participation Employee Discounts on all company products Work with awesome people Referrals increase your chances of interviewing at JAM+ by 2x. Canada CA$170,000.00‑CA$220,000.00 1 week ago #J-18808-Ljbffr