Claims Advisor
2 weeks ago
This position will be responsible for communicating and liaising with first and third‑party customers, insurers and suppliers to collate incident loss details and negotiate claim settlements on behalf of our customers. The role requires working at a fast pace and adhering to guidelines, standards and agreements. The successful candidate will exercise a level of autonomy while seeking guidance from senior colleagues and line managers where appropriate. Key Responsibilities Liaise with internal and external customers/stakeholders. Manage inbound and outbound first notifications of loss, collating detailed and accurate information to aid downstream claim management. Manage allocated claims from start to finish, including the offering of our services. Resolve disputes on liability and quantum, quantify accurately. Answer stakeholder queries and provide excellent customer service. Answer inbound and outbound telephone enquiries. Maintain accurate and timely completion of case file notes. Ensure the claims management system is current and accurate. Follow the correct escalation route where required. Ensure that all client and customer expectations are met and exceeded. Adhere to service levels and standards in line with our current philosophies. Monitor KPIs and articulate when not on track. Comply with all regulatory requirements and company policies. Skills & Experience Knowledge of customer service handling and ability to manage a broad range of circumstances. Experience in customer service, call centre or sales experience is advantageous. Knowledge and understanding of the insurance market is desirable. Ability to meet agreed SLAs, KPIs and objectives. Proactive self‑development and seeks feedback to improve performance. Ability to challenge customers professionally when required. Excellent communication skills. Self‑motivated and empathetic understanding of the customer’s needs and perspective. Competent in Microsoft Office (Word, Excel, Outlook, PowerPoint). Collaborative and results‑oriented. Ability to work on own or as part of a team. Flexibility to work overtime when required. Can work 37.5 hours per week, including evening (until 8:00 pm) and weekend shifts (1 in 4) on a rota basis. Target Start Date 20/10/2025 #J-18808-Ljbffr
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Claims Advisor
4 weeks ago
, NB, Canada Allstate Canada Group Full timeClaims Advisor - Accident Benefits page is loaded## Claims Advisor - Accident Benefitsremote type: Fully Remotelocations: CAN - NB (Remote)time type: Full timeposted on: Posted 3 Days Agojob requisition id: R23388At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more...
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Claims Advisor
2 weeks ago
, NB, Canada Aviva Canada Full timeOverview Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence. We are currently looking for an Intermediate/Senior Healthcare Advisor for our Atlantic Team to appropriately handle accident benefits claims according to individual authority,...
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Claims Advisor
2 weeks ago
, NB, Canada Aviva Full timeIndividually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence. We are currently looking for an Intermediate / Senior Healthcare Advisor for our Atlantic Team to appropriately handle accident benefits claims according to individual authority, knowledge...
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Remote Claims Advisor: Accident Benefits
4 weeks ago
, NB, Canada Allstate Canada Group Full timeA leading home and auto insurer is seeking a Claims Advisor for their New Brunswick team. This fully remote role involves handling complex first party injury claims, requiring strong critical thinking and communication skills. The ideal candidate will have 1-2 years of relevant experience and a commitment to outstanding customer service. This position offers...
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Auto Claims Advisor II
7 days ago
, NB, Canada TD Securities Full timeA major insurance provider in Canada is seeking an Auto Claims Advisor to manage customer claims and support them through the claims process after automobile accidents. The ideal candidate will have background in claims adjusting, excellent customer service skills, and a drive for process improvement. This position comes with a competitive salary and a...
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Claims Advisor
1 week ago
Canada BFL CANADA Full time**We offer more than a job, we offer a career!** - We support our employees to shape their careers by encouraging continuing education and investing in training and development. - We put our employees at the center of what we do to allow them to grow personally and professionally, with projects and challenges that are motivating and rewarding. - We inspire...
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Total Loss Claims Advisor II
7 days ago
, NB, Canada TD Securities Full time1 week ago – Be among the first 25 applicants Location: Saint John, New Brunswick, Canada Hours: 35 hours per week Line of Business: TD Insurance Pay: $53,150 – $79,700 CAD (base salary may vary based on experience, location and role needs) Job Description TD Insurance is part of TD Bank Group, driven to provide legendary experiences and trusted advice...
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Claims Advisor
3 weeks ago
, , Canada Allstate Canada Full timeClaims Advisor - Accident Benefits at Allstate Canada Join the Allstate Canada team as a remote Claims Advisor for Accident Benefits, handling complex first‑party injury claims. Role Overview Reporting to the Manager, Casualty Claims AB, you will work with the New Brunswick team to interpret insurance policy wording, investigate and settle accident...
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Claims Advisor
2 hours ago
Toronto, Ontario, MHM, Canada BFL CANADA Career Full time $60,000 - $120,000 per yearWe offer more than a job, we offer a careerWe support our employees to shape their career by encouraging continuing education and investing in training and development.We put our employees at the center of what we do to allow them to grow personally and professionally, with projects and challenges that are motivating and rewarding.We inspire people to do...
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Claims Advisor
2 weeks ago
, , Canada Allstate Northern Ireland Limited Full timeClaims Advisor - Accident Benefits page is loaded## Claims Advisor - Accident Benefitsremote type: Fully Remotelocations: CAN - NB (Remote)time type: Full timeposted on: Posted Todayjob requisition id: R23388At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than...
