Advisor 2, Payroll Services

Join to apply for the Advisor 2, Payroll Services role at The Ottawa Hospital . About The Ottawa Hospital Inspired by research and driven by compassion The Ottawa Hospital (TOH) is one of Canada’s largest learning and research multi‑campus hospitals. With more than 1,100 beds and approximately 12,000 staff members, we deliver specialised care to the Eastern Ontario region. We continually seek solutions to the most complex health‑care challenges while engaging with the community to support our vision for better patient care. Position Information Reporting to the Manager of Payroll Services, the Advisor 2, Payroll Services ensures accurate processing of employee pay based on collective agreements, policies, procedures, and government legislation for TOH, EORLA, OHRI, Foundation, and third‑party employees on a biweekly basis. Responsibilities include managing payroll changes, hours, salary adjustments, audit HRIS data, assisting employees with HRIS queries, and resolving pay‑related issues such as vacation, statutory holiday entitlement, deductions, and time balances. Rotation/Shifts Days, 8‑hour shifts. (The hospital reserves the right to change). Responsibilities Process adjustments to hours and balances, and group retros for salary changes, benefit deductions, refunds, payouts, bank investigations, and recovery of overpayments. Process and upload Record of Employment (ROE) to Service Canada for employees on LOA and terminated employees. Process maternity and parental top‑up amounts for employees on applicable leaves of absence. Communicate responses to written and verbal inquiries from employees, managers, other departments, and external stakeholders while maintaining confidentiality and privacy legislation compliance. Basic Requirements Three (3) years of community college related program. Minimum of three (3) years of payroll experience in a computerized payroll environment. Certified Payroll Compliance Practitioner. Knowledge of payroll principles and how pay relates to the general ledgers. Knowledge of collective agreements and application of scheduling rules to payroll. Knowledge of employment standards legislation, CRA guidelines, Ministry of Labour guidelines, Service Canada processes and regulations, and corporate policies. Experience working in a large complex payroll (15K+ employees). Ability to prioritize and manage high volumes of data accurately in a fast‑paced environment with stringent deadlines. Working knowledge of HRIS (Oracle PeopleSoft HCM v9.2) and scheduling system (UKG Pro Workforce Management). Intermediate working knowledge of Microsoft Office (Word, Excel, Outlook). Strong analytical, organizational, and problem‑solving skills. Excellent attention to detail and accuracy. Strong interpersonal and communication skills with discretion and confidentiality. Eligible to work in Canada. Preferred Qualifications Proficiency in English and French – advanced oral expression and comprehension. What You Can Expect From Us The Ottawa Hospital offers a healthy, safe, and inclusive work environment, a comprehensive benefits package including a Defined Benefit Pension plan, insurance protection, and various health and wellness resources. Opportunities for personal and professional development are provided through our in‑house Learning and Leadership Development team. Interested? Apply today If you are passionate about improving community health and committed to quality and patient safety, please submit an online application. Only selected candidates will be contacted. The Ottawa Hospital is an equal opportunity employer and is committed to an inclusive work environment. Candidates are encouraged to request accommodations throughout all stages of the recruitment process. Accommodation requests will be kept confidential. To request an accommodation or if you have any questions regarding accessibility, please contact . #J-18808-Ljbffr