Implementation Consultant, Solution Deployment

Implementation Consultant, Solution Deployment Join to apply for the Implementation Consultant, Solution Deployment role at BD . BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. Job Description We are the makers of possible. BD advances the world of health™. Join us in an environment where you’ll be supported to learn, grow, and become your best self. The Implementation Consultant, Solution Deployment guides customer stakeholders through the implementation process and possesses demonstrated expertise of clinical and technical processes related to pharmacy, nursing workflows, and BD Medication Management Solutions technologies. Projects range from small hospitals or pharmacies to large health system level implementations requiring standardization across provinces or regions. The Implementation Consultant works with the customer to gather requirements, define best practices, design decisions, and consult in the development of policies and procedures. The Implementation Consultant performs the required tasks in alignment with the toll gate implementation process to ensure timely go‑lives and customer satisfaction. The Implementation Consultant must establish collaborative relationships with cross‑functional and interdisciplinary project teams. This field‑based position requires up to 80% travel across Canada and should be located near a major airport. Job Responsibilities Lead customer site and workflow assessments and facilitate the project design and implementation phases for BD Medication Management Solutions. Provide team support and product, clinical and technical information related to BD Medication Management Solutions. Manage customer stakeholder teams, gain consensus within teams, and deliver concise and consistent communication. Facilitate conference calls and customer meetings to progress design and implementation goals in collaboration with BD and Customer project managers and teams. Establish rapport with customers conducive to long‑term business relationships. Demonstrate problem solving, troubleshooting and system consultation related to pharmacy and nursing best practices in medication management workflows. Demonstrate knowledge of pharmacy/clinical workflow processes, pharmacy formulary builds, hospital, retail and long‑term care pharmacy system integration, clinical device settings, interface validation (ADT, billing, patient profile), user account role design, active directory. Demonstrate critical thinking and ability to aid customers in improving current business and clinical practice and operations. Install, validate and train end users on BD Medication Management Solution technologies (software & hardware). Maintain documentation related to customer projects, expenses, compliance documentation and reports. Education And Experience Required Bachelor’s Degree or College diploma in Business, Science, Health Sciences or similar field. 5 years of related work experience in a medical device or healthcare environment with clinical and technical involvements. Must hold a Canadian Registered Pharmacist (RPh) or Registered Pharmacy Technician (RPhT) designation. Knowledge And Skills Required Fluency in English (read, speak, write). Strong verbal and written communication, consultative and learning skills. Strong decision making, problem solving and troubleshooting skills. Detail oriented, able to multi‑task and implement complex projects consistent with BD and customer objectives. Excellent organization and time management skills with flexibility to adapt to change. Proficient with MS Office Word, Excel, Outlook, PowerPoint, OneNote and CRM (Salesforce preferred). Preferred Qualifications Knowledge of infusion, dispensing and pharmacy automation technologies. RN or IT professional certification considered with relevant pharmacy workflow experience. Experience working with hospital, retail and long‑term care pharmacies is an asset. Demonstrated ability to train users on product usage and best practices. Knowledge of the Canadian Food & Drug Act and Regulations, GMP Regulations and Guidance, Medical Devices Regulations, and ISO13485:2016 is an asset. Fluency in French preferred (read, write, speak). Physical Demands And Work Environment Physical ability to lift at least 40 lbs. (18 kg) as needed (pushing, pulling, stooping, bending, lifting). Field‑based position in BC, AB, SK, MB, ON, QC, NB, NS requiring up to 80% travel across Canada. Must possess and maintain a valid driver’s license and a clean driving record for at least 3 years and meet BD auto safety standards. Attend training on assigned BD instruments and travel to the US for training as required. Primary Work Location Canada – Mississauga, Derry Road West. Employment Type Full‑time Why Join Us At BD, we prioritize on‑site collaboration to foster creativity, innovation, and effective problem‑solving. We provide a culture of excellence, flexible workplace arrangements, and a commitment to your growth and well‑being. Join us to help reinvent the future of health. EEO Statement Becton Dickinson is an Equal Opportunity Employer. We encourage applications from individuals with a wide range of abilities and provide an accessible candidate experience. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, the Accessible British Columbia Act, 2021, and applicable legislation, we provide reasonable accommodations to applicants with disabilities throughout the recruitment and selection process. #J-18808-Ljbffr