Technical Customer Support Specialist
4 weeks ago
Overview Join to apply for the Technical Customer Support Specialist role at Secoda . This range is provided by Secoda. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range CA$60,000.00/yr - CA$65,000.00/yr What you’ll do Respond with urgency and deliver rapid, accurate, and thoughtful answers to customer queries. Track and follow up on outstanding issues, keeping stakeholders informed of their status. Develop and nurture customer relationships through your communications. Communicate trends and make recommendations to update and build internal knowledge bases. Proactively track requests and commonly reoccurring issues, identifying and reporting bugs and technical issues to the engineering and product team. Collaborate closely with the Customer team by actively participating in daily team meetings and discussions. Who you are You have a minimum of 1 year of experience in a Technical Customer Support capacity. Strong and confident communicator who leads with empathy and urgency. You are technically minded and product focused. You possess natural curiosity and a fast-learning ability. Nice to haves Experience navigating the unique challenges of early-stage startups. Familiarity with SQL, Javascript, APIs, and GitHub is a plus. If you don\'t have direct experience in these areas, curiosity to learn more is desirable as well. Please note that this is not a product engineering role. About Secoda What we offer: Competitive base and variable compensation plan and equity
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Technical Customer Support Specialist
2 weeks ago
Toronto, Canada Software International Full timeTechnical Customer Support Specialist - RemoteAbout the job Technical Customer Support Specialist - RemoteSoftware International (SI) supplies technical talent to a variety of clients ranging from Fortune 100/500/1000 companies to small and mid-sized organizations in Canada/US. We are currently searching for a Technical Customer Support Specialist - Remote...
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Technical Customer Support Specialist
4 days ago
Toronto, Canada Software International Full timeTechnical Customer Support Specialist - Remote About the job Technical Customer Support Specialist - Remote Software International (SI) supplies technical talent to a variety of clients ranging from Fortune 100/500/1000 companies to small and mid-sized organizations in Canada/US. We are currently searching for a Technical Customer Support Specialist - Remote...
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Customer Support Specialist
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Toronto, Canada FacilityOS Full timeJoin to apply for the Customer Support Specialist - Technical role at FacilityOS FacilityOS is a dynamic and innovative B2B SaaS company headquartered in the heart of Toronto's vibrant tech ecosystem. We are on a high-growth trajectory, providing a market-leading platform that helps businesses improve their safety, security, compliance, and efficiency across...
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Customer Support Specialist
2 weeks ago
Toronto, Canada FacilityOS Full timeJoin to apply for the Customer Support Specialist - Technical role at FacilityOS FacilityOS is a dynamic and innovative B2B SaaS company headquartered in the heart of Toronto's vibrant tech ecosystem. We are on a high-growth trajectory, providing a market-leading platform that helps businesses improve their safety, security, compliance, and efficiency across...
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Customer Support Specialist
2 weeks ago
Toronto, Canada FacilityOS Full timeJoin to apply for the Customer Support Specialist - Technical role at FacilityOS FacilityOS is a dynamic and innovative B2B SaaS company headquartered in the heart of Toronto's vibrant tech ecosystem. We are on a high-growth trajectory, providing a market-leading platform that helps businesses improve their safety, security, compliance, and efficiency across...
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Technical Customer Support Specialist
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Toronto, Canada ChargeLab Full timeTier 2 Support, Customer Support, Technical Support, Technical Customer Support Specialist **=====================================================** **About ChargeLab**: Over the next decade, there will be a massive shift to electric vehicles (EVs), with the majority of North American vehicle sales expected to be EVs by 2030. ChargeLab is a fast-growing...
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Technical Support Specialist
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Toronto, Canada Bloom Equity Partners Full timeTechnical Support Specialist Location: Remote (preferably Canada) Department: Customer Support About Us Soutron Global is a B2B SaaS company transforming how archives, libraries, cultural institutions, and corporate enterprises manage information, objects, and digital collections at the very heart of their organizations. Our solutions empower organizations...
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Technical and Customer Support Specialist
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Toronto, Canada EssilorLuxottica Full timeOverview Total Rewards: Benefits/Incentive Information Essilor Instruments provides seamless access to state-of-the-art products, with a focus on customer satisfaction by setting new standards of excellence in the industry. Our solutions highlight eye care professionals' expertise and meet their business needs, by providing innovative solutions and...
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Technical and Customer Support Specialist
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Toronto, Canada EssilorLuxottica Full timeOverview Total Rewards: Benefits/Incentive Information Essilor Instruments provides seamless access to state-of-the-art products, with a focus on customer satisfaction by setting new standards of excellence in the industry. Our solutions highlight eye care professionals' expertise and meet their business needs, by providing innovative solutions and...
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Technical and Customer Support Specialist
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Toronto, Canada EssilorLuxottica Full timeOverview Total Rewards: Benefits/Incentive Information Essilor Instruments provides seamless access to state-of-the-art products, with a focus on customer satisfaction by setting new standards of excellence in the industry. Our solutions highlight eye care professionals' expertise and meet their business needs, by providing innovative solutions and...
