Field Service Engineer

Location: Calgary, Alberta, Canada Job ID: R Date Posted: Company Name: HITACHI ENERGY CANADA INC. Profession (Job Category): Engineering & Science Job Schedule: Full time Remote: Yes Job Description Join Hitachi Energy’s Grid Integration Service Solutions team and play a vital role in supporting advanced power systems across Canada. As a Field Service Engineer, you’ll be at the forefront of maintaining and optimizing high-voltage installations in both utility and industrial environments. You’ll work with cutting-edge technologies including Substations, FACTS (Flexible AC Transmission Systems), and HVDC systems, contributing to the reliability and performance of the grid. Upon hiring, the candidate will receive hands‑on training by participating in commissioning projects and field service jobs alongside experienced members of the Service Solutions team. Once a sufficient level of competence is reached, the candidate will be expected to execute tasks autonomously, with remote support from the team. How You’ll Make an Impact Serve as the first point of contact and subject matter expert for maintenance and repair of FACTS & HVDC stations/systems. Provide customer support via phone and on‑site deployments. Own customer issues and collaborate with warranty project managers to resolve them efficiently. Offer technical guidance and mentorship to less experienced personnel, including leading customer training sessions. Ensure compliance with health and safety protocols during all work activities. Support sales efforts during site visits by promoting Hitachi Energy and identifying potential business leads. Your Background Bachelor’s degree in Electrical Engineering (Power Systems preferred). Member of a Professional Engineering association in Canada (or eligible). Minimum 5 years of experience in substations and industrial electrification projects. Strong knowledge of electrical safety, regulations, and compliance. Hands‑on experience with substation equipment, protection relays, HV breakers, transformers, and electrical apparatus. Experience with computer‑based control systems. Ability to perform under pressure in time‑critical scenarios. Familiarity with Power Electronics, SVC, SC, or HVDC technologies is a plus. Knowledge of electrical standards (ANSI, CSA, IEC, etc.). Strong communication, leadership, initiative, and analytical skills. Ability to lead subcontractors and customer resources when needed. Organized, flexible, autonomous, and precise. Proficient with relevant computer tools. Willingness to travel extensively. More About us Comprehensive group insurance (medical, dental, life and disability) and access to a telemedicine service. Pension plan with attractive employer contribution. Bonus program. 24/7 employee and family assistance program. Fitness and wellness program. More About us Hybrid work from home policy. Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response. #J-18808-Ljbffr