VP of Customer Success
2 weeks ago
About TestRigor TestRigor is an Inc 5000 fastest growing YC company that enables manual testers with the help of generative AI to build automation for their own manual tests and generate code that matches those tests for enterprise projects. It is used by 70,000+ companies including Burger King, Cisco, Sheetz, etc. Role Overview This is the most important role in the company responsible for the success of our customers. Helping our customers achieve their goals, understand the value of the product and its limitations, and explain how the product can help the broader company are the main responsibilities. The main metric is NRR. We must figure out a way to keep NRR>101 and keep growing it consistently. Responsibilities Increase NRR Set up clear metrics, reporting and framework for data‑driven decision making Set up processes within the team and the company to get everything organized and moving smoothly and fast Pick and manage the right tools for the job and drive other teams to get their part in them Manage a small but quickly growing team of CSMs Requirements Experience increasing NRR Experience as VP of Customer Success in a previous company Experience building processes and metrics from scratch Data‑driven approach to improvement Experience working with technical customers like Engineering or QA All other responsibilities typically expected of a VP of Customer Success Benefits Equity Upside: Join us in an extremely fast growing AI startup with a sizable equity stake Impact: The opportunity to be a foundational leader and directly influence all aspects of the company and have full green light on your initiatives Top Company: Inc 5000 fastest growing company. Backed by top‑tier VCs in Silicon Valley including YCombinator Values: We value speed, data‑driven decisions, fun, and making the future better Seniority level Executive Employment type Full-time Job function Management and Manufacturing Industries IT Services and IT Consulting #J-18808-Ljbffr
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VP of Customer Success
2 weeks ago
, , Canada Testrigor Full timeAbout testRigor testRigor is an Inc 5000 fastest growing YC company which is listed on enables manual testers with the help of generative AI to not only build automation for their own manual tests but also generate code that matches those tests for enterprise projects. It is used by 70,000+ companies including Burger King, Cisco, Sheetz, etc. Role Overview...
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VP of Customer Success
6 days ago
, , Canada Stealth Startup Full timeThis range is provided by Stealth Startup. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $150,000.00/yr - $200,000.00/yr About us The company is an Inc 5000 fastest growing YC company which is listed on enables manual testers with the help of generative AI to not only build automation...
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VP, Customer Success
6 days ago
, , Canada Coveo Full timeShape the Next Chapter of Customer Success Excellence Ready to redefine the future of Customer Success in an AI-powered world? At Coveo , we are powering over 700 organizations to transform their data into personalized, high-impact digital experiences. Powered by cutting‑edge technology, a culture of innovation, and a global reach, Coveo is entering an...
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, , Canada testRigor Full timeAn innovative AI startup is seeking a VP of Customer Success to drive NRR growth and manage a rapidly expanding team. This role is critical for achieving customer goals and improving the product's value. The ideal candidate has experience in building processes from scratch and working with technical customers. Join a company recognized as one of the fastest...
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, , Canada testRigor Full timeA rapidly growing AI company in Canada is seeking a VP of Customer Success to enhance customer relationships and ensure Net Revenue Retention (NRR) exceeds 101. This executive role involves building processes, managing a small team, and implementing data-driven metrics. Candidates should have experience in similar positions and working with technical...
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VP, Customer Success
1 week ago
Canada; Montreal (Province of Quebec, Canada); Province of Ontario (Canada); Province of Quebec (Canada); Toronto (Province of Ontario, Canada) Coveo Full time $120,000 - $250,000 per yearShape the Next Chapter of Customer Success ExcellenceReady to redefine the future of Customer Success in an AI-powered world? At Coveo, we are powering over 700 organizations to transform their data into personalized, high-impact digital experiences. Powered by cutting-edge technology, a culture of innovation, and a global reach, Coveo is entering an...
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Vice President of Customer Success
2 weeks ago
, , Canada testRigor Full timetestRigor is an Inc 5000 fastest growing YC company which is listed on enables manual testers with the help of generative AI to not only build automation for their own manual tests but also generate code that matches those tests for enterprise projects. It is used by 70,000+ companies including Burger King, Cisco, Sheetz, etc. Role Overview This is the most...
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Customer Success Manager
6 days ago
, , Canada Practice Better Full timeJoin to apply for the Customer Success Manager role at Practice Better This range is provided by Practice Better. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range CA$75,000.00/yr - CA$95,000.00/yr Job Title : Customer Success Manager (Maternity Leave Contract) Reports to: VP of Customer...
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Customer Success Manager
6 days ago
Canada Rockstar Full time US$80,000 - US$120,000 per yearRockstar is recruiting for a venture-backed energy and ESG data platform built for commercial real estate owners and operators. The client, founded in New York, has become a trusted partner to some of the largest institutional landlords in North America and is entering an exciting new phase of growth, particularly across industrial and office portfolios....
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Customer Success Manager
1 week ago
Remote - Canada Practice Better Full time $60,000 - $90,000 per yearJob Title: Customer Success Manager (Maternity Leave Contract) Reports to: VP of Customer Experience About the Role The Customer Success Manager will empower health and wellness professionals to effectively use That Clean Life's features to meet a variety of dietary needs for their clients. This mid-level role is perfect for those with a nutrition...
