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Floating Community Relations Director

4 months ago

Greater Toronto Area, Canada Amica Senior Lifestyles Full time
Job Description :

FLOATING COMMUNITY RELATIONS DIRECTOR

Ontario

Full Time

At Amica we are united in our purpose to provide the best care in Senior Living in a supportive environment. We are setting a new standard for senior living in Canada by combining unparalleled premium hospitality and amenities with expert care and support to deliver a personalized senior living experience. We are committed to enriching the lives of seniors now and as their needs change, and offer Independent Living (IL), Assisted Living (AL) and Memory Care (MC) lifestyle options. Established in 1996, we own and operate over 30 residences in British Columbia, Alberta and Ontario, and continue to grow in select markets. Find out how you can become part of a team where you belong and make a real impact every day.

The Floating Community Relations Director supports the sales function at the residence, as needed. You will provide leadership and support to residences in Ontario as the Interim Community Relations Director when there is a vacancy or in targeted onsite projects to assist the residence in driving occupancy. The Floating Community Relations Director will contribute to both residence and regional outcomes to support strong sales departments within the Ontario.

KEY DUTIES

Generating and cultivating leads by:

producing and maintaining both external and internal referral relationships with local and professional networks, and current residents, respectively, to develop prospective residents.
organizing and executing successful on and off-site special events and activities, including cold calling, presentations, and attending local functions in the surrounding community
assisting in maintaining sales and marketing collateral.

Converts leads to sales by:

making outbound calls inviting prospective residents, their families and friends to tour the community and experience resident life in person.
working to develop and convert leads from various lead generation sources.
discovering prospect needs and wants to successfully negotiate terms of Resident Agreement with prospective residents; and
securing and completing each sale within the parameters of Amica values and expectations.

Maintaining market awareness by:

monitoring and collecting information on competitor retirement living communities and completes competitive reports to ensure current knowledge of the competition, including their products and price offerings in order to sell effectively against them.

Other Responsibilities:

Keeping the General Manager and Regional Director of Sales promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action which may be taken.
Performing all duties and responsibilities in a timely and effective manner in accordance with established company policies to achieve the overall objectives of the position.
Ensuring that the work environment is safe and healthy. Maintains confidence that work is carried out in accordance with applicable environmental, health and safety legislation, policies and procedures and all other legislation, policies and procedures relevant to the work.
Performs other related duties consistent with the duties outlined above as assigned both at the residence and regional level.
Works collaboratively with the operations team at the residence to ensure all move ins are done in a timely manner with ease. This includes but is not limited to suite inspections.

At Amica Senior Lifestyles we are passionate about working together in a supportive and inclusive environment that fosters innovation and turns ideas into action. We remain committed to creating workplaces that reflect the communities in which we operate. We are actively seeking applicants from all religions and ethnicities, LGBTQ2s+, Black, Indigenous, racialized people, and persons with disabilities and encourage people from all backgrounds to apply for our positions.

Amica Senior Lifestyles recognizes the importance of immunization to protect our residents, team members and visitors from COVID-19. Effective October 2021, a condition of employment is requiring that all new hires have received all required doses of a COVID-19 vaccine approved by Health Canada.

Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the Bona-fide requirements for the open position. Applicants need to make their requirements known when contacted.

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