Seton - General Manager

Overview Leopolds Tavern is expanding We need a ROCK STAR General Manager to help with our growth and take us to the next level. We are hiring for the position of General Manager for our Seton location At Leopolds, our bar culture is all about customer service, quality and fun. We like to have a good time but our customers always come first. We strive to have the best customer service in the business. Our new General Manager will be a professional team leader who isn’t afraid to have a good time. We are looking for someone to be responsible for overseeing all daily operations including driving sales, customer service, profitability, and supervision and guidance of the growth and development of our entire management team and staff. Sound like a fit for you? Here’s what you’ll be doing: Responsibilities Responsible for the day-to-day operation of Leopolds Tavern under the direction of the Regional Manager. This includes managing operations in all areas of the business attending to the needs of our customers (we love our customers) as well as the staffing and ongoing training, supervision and development of employees. Monitoring and engaging on daily / nightly shift reports and cross referencing discounts to ensure accuracy. Bi-weekly sales reporting analysis. Documenting staff records and providing performance improvement plans. Double checking the work of AGM / supervisors. Monitoring maintenance needs. Monitoring and maximizing successful takeout and delivery services. Determine stock needs, place orders, interact with vendors and customers, monitor sales, inventory management and all our cash control systems. Maintain and analyze business records to improve efficiency and increase sales. Responsible for managing recruiting and overseeing training and terminations. Maintain and monitor employees shift schedules and job performance. Supervise and communicate promotions and train and educate staff on all promotions. Build a network in your local community. Daily communication (Monday posts, menu rollouts, internal communication chats, untapped items). Reservation monitoring. Sending out gift cards and discount codes. Address customer complaints, monitor and respond to all reviews both positive and negative and resolve issues to ensure the highest level of customer satisfaction. Assist in the planning of promotions and local marketing initiatives alongside the Regional Manager and Marketing Director. Managing and completing bi-weekly payroll info including time cards, payroll changes, new hires and/or terminations. Requirements Minimum of three years of experience in the hospitality industry Minimum of two years of managerial or supervisory experience, preferably in the hospitality industry Demonstrated use of standard concepts and practices in purchasing, inventory and supervision of at least 15 employees Able to take feedback constructively to grow as a leader Excellent communication skills Valid Drivers Licence Practice and execute equal inclusive and diverse leadership Good with people Excellent at problem-solving and can think independently Able to write routine reports and correspondence General knowledge of POS systems and Microsoft Office and proficient with email Effective communication skills Natural appetite to help others succeed Ability to share knowledge and skills with your team Exhibit positive floor leadership Fill in for your team and step up if they cannot make it work or cannot find proper coverage Organizational and Time Management skills Build strong partnership with KM partner Required Experience : Director Key Skills Restaurant Experience Hospitality Experience Interviewing Management Experience Profit & Loss Employment & Labor Law Sanitation Leadership Experience P&L Management Restaurant Management Retail Management Recruiting Employment Type : Full-Time Experience : years Vacancy : 1 Apply today by sending your resume We want to thank you for considering applying to Leopolds Tavern. If everything meets our hiring criteria our hiring manager will reach out to set up an interview. Have an awesome day Leos Recruiting Team #J-18808-Ljbffr