Parts and Service Technical Advisor

Energy Jobline is the largest and fastest growing global Energy Job Board and Energy Hub and we have an audience reach of over 7 million energy professionals, 400,000+ monthly advertised global energy and engineering jobs, and work with the leading energy companies worldwide. We focus on the Oil & Gas, Renewables, Engineering, Power, and Nuclear markets as well as emerging technologies in EV, Battery, and Fusion. We are committed to ensuring that we offer the most exciting career opportunities from around the world for our jobseekers. Job Description Mopar Parts and ServiceTechnical Advisor . Acts as a direct liaison between Stellantis and a concentration of Chrysler, Jeep, Dodge, Ram, Alfa Romeo, and FIAT dealerships within one of our regional business centers. The Technical Advisor's responsibility is to provide technical assistance and fixed operations consultation to our Dealer Service Personnel, Fleet and Commercial Customers. The Technical Advisor will motivate and lead Dealer Service personnel to a higher level of service and parts performance consistent with corporate and industry direction. They will assist with resolutions on current unresolved issues in support of dealer's efforts to maximize their competitiveness in the marketplace while improving customer retention and loyalty. Key Job Responsibilities (include but not limited to) Provide phone and in-dealership technical assistance Troubleshoot and solve final repair attempt situations Represent Stellantis as subject matter expert (litigation/buybacks)CAIR updates needed for each involvement Manage dealership technical training requirements Provide support for C.A.G. / Engineering / proving grounds requests Recall and Rapid Response (RRT) follow up and reduction Act as quality feedback liaison Provide dealership consultation on the following: Repair Service Agreements and facilities inspections Tools/equipment/facility Customer experience and improved Fixed First Visit Repair shop process improvements and proactive business planning with a focus on the customer Basic Qualifications Associates Degree in Automotive Technology OR a high school diploma / GED AND automotive trade school certification Excellent verbal communication skills 3+ years of experience advising dealerships or in automotive technical service (automotive car repair, certified automotive technician) Excel in building positive working relationships, customer satisfaction and issue resolution Self-motivated with demonstrated ability to achieve goals under minimal supervision Willing to relocate Required to travel domestically (61-80%), 50% overnight travel Qualifications Bachelor's degree in Business, Automotive Technology, or related field Dealership experience ASE certification Body shop experience Salaried Employee Benefits (US, Non-Represented) Health & Wellbeing: Comprehensive coverage encompassing the Physical, Mental, Emotional, and overall Wellbeing of our employees, including short- and long-term. Compensation, Savings, and Retirement: Annual incentives, 401(k) with match, and student loan refinancing. Time Away from Work: Paid time includes company holidays, vacation, and Float/Wellbeing Days. Family Benefits: 12 Weeks paid Parental Leave, Domestic Partner Benefits, Family Building Benefit, Marketplace, Life/ and other Insurances. Professional Growth: Annual training, tuition reimbursement and discounts, Business Resource & Intra-professional Groups. Company Car & More: Comprehensive Company Car Program and Vehicle Discounts. Vehicle discounts include family and friends. Salary $80,000 to $122,800, pay will depend on several factors including experience and location of position. If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move. #J-18808-Ljbffr