Product Owner

Join to apply for the Product Owner role at Architech Join to apply for the Product Owner role at Architech Get AI-powered advice on this job and more exclusive features. This range is provided by Architech. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range CA$60.00/yr - CA$65.00/yr Join Us in Building the Future At Architech, we don’t just ship software. We partner with North America’s leading brands to modernize legacy platforms, embed AI into real operations, and launch digital products that transform business outcomes. Our engineers and designers harness cloud-native tools, autonomous agents, data-driven insights, and GenAI to drive measurable impact - replatforming systems on Azure or GCP, optimizing customer journeys, or accelerating AI adoption across the enterprise. You’ll work at the intersection of strategy and execution, solving complex problems alongside smart, curious teammates across Canada and Poland. Backed by 20+ years of experience, a drive for excellence, and a culture rooted in growth and collaboration, this is where you thrive if you’re looking to deliver meaningful, high-stakes software solutions. We’re Building a More Inclusive Tech Industry We believe diversity leads to better outcomes. Nearly half of our team was born outside of Canada, and we speak 19+ languages. We’re 31% women, 57% BIPOC, and 14% LGBTQIA+. We’ve doubled the number of women in tech roles in the past year, and maintain a 0% gender pay gap across our delivery and technology teams. Inclusion here isn’t a buzzword, it’s backed by data, policy, and accountability. How We Work Together We’re a close-knit, collaborative group who care about doing excellent work, and doing it with integrity. Our values shape how we show up every day: • Think Big – Dream it, plan it, ship it • Be Open & Collaborate – Diverse minds build better solutions • Never Fail a Client – Own the outcome • Grow Our People – Feedback, learning, leadership • Do the Right Thing – Even when it’s hard Our people say it best: “Employees of different backgrounds interact well within our company” - and 97% agree. Another 96% say “Architech respects individuals and values their differences.” We support continuous growth with learning budgets, internal bootcamps, certification bonuses, summit days, and more. It’s not just work - it’s a place to grow, lead, and build things that matter. And this is just the beginning. Position Overview: As the Product Owner, Digital Serve and Support, you will lead the end-to-end delivery, evolution, and optimization of digital products and services that transform customer self-serve and support experiences. You will champion digital-first strategies, leverage new technologies to enhance customer experience and operational efficiency, and foster a culture of value-focused and modern way of working across cross-functional teams. What you will be doing: Lead the end-to-end project delivery across Digital Serve & Support product portfolio: Manage the lifecycle of product from ideation, discovery, design, deployment, and launch to ongoing Ensure alignment with business objectives and digital-first strategies. Digital Product Enablement: Drive the adoption and integration of Al solutions to enhance customer experience, operational efficiency, and product innovation. Strategic Planning & Execution: Develop and execute digital product strategies, leveraging data analytics, market research, and customer insights to inform decision-making and prioritize initiatives. Stakeholder Engagement & Change Management: Build strong relationships with business leaders, application owners, and technical Facilitate alignment, manage change, and ensure successful adoption of digital-first standards. Cross-Functional Leadership: Drive cross-functional collaboration by influencing stakeholders, aligning priorities, and prompting a value-focused agile approach to product Communications & Influence: Effectively communicate product vision, strategy, and progress to stakeholders at all Advocate for customers and ensure transparency in decision-making. Continuous Improvement: Monitor product performance using key metrics (e.g., containment rate, digital adoption, DAC), identifyopportunitiesfor enhancement, and drive iterative improvements. What you need to succeed: Strategic thinker with a visionary mindset and the ability to translate business goals into actionable product strategies. Collaborative leader who inspires teams, builds consensus, and drives Deep understanding of digital-first strategies, customer experience optimization, and modern product management and project management methodologies(Agile/Sc rum/SAFe). Ability to blend structured planning (Waterfall) with iterative development (Agile). Be able to ensure effective governance, maintain compliance, and manage performance across multiple business & organizational units and technical environments. Proficiency in tools such as Jira, Confluence, Contentful, and digital analytics Strong analytical skills with experience in data-driven decision-making and Exceptional communication, presentation, and stakeholder management Demonstrated expertise in Al, machine learning, or advanced analytics Experience leading cross-functional teams and driving organizational Adaptable, resilient, and comfortable with ambiguity in a fast-paced, evolving environment. What you will bring: Bachelor's or Master's degree in Computer Science, Engineering, Business, or related 5+ years of experience in digital product management, product ownership, or product enablement, with a proven track record of leading complex digital Excellent interpersonal skills, including negotiation, conflict resolution, and influencing without authority. Demonstrates a deep understanding of Agile methodologies, supported by over five years of hands-on experience in Agile software development. Familiarity with artificial intelligence (Al) platforms and tools is a strong advantage. Telecom industry experience is an asset Architech is an equal opportunity employer committed to diversity. Should you require any accommodations prior to or during the interview process, please indicate this during the interview process. We strongly encourage applications from racialized people, people with disabilities, people from gender and sexually diverse communities and/or people with intersectional identities. Seniority level Seniority level Mid-Senior level Employment type Employment type Contract Job function Job function Product Management Industries Software Development Referrals increase your chances of interviewing at Architech by 2x Sign in to set job alerts for “Product Owner” roles. Product Owner, Customer Experience Platforms Toronto, Ontario, Canada CA$90,000.00-CA$105,000.00 3 weeks ago Product Owner, Treasury and Account Services Product Owner, Logistics & Manufacturing Principal Product Owner- Lead to Opportunity (L20) Customer Identity and Access Management Product Owner Director- Product Owner / Product Lead (Workflow Innovation) Principal Product Owner, ServiceNow CMDB Digital Project Manager/Product Owner (3-month contract) We’re unlocking community knowledge in a new way. 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