Web Accessibility Specialist

Join to apply for the Web Accessibility Specialist role at GHD Job Description Organizations don't innovate; people do. Join our team of over 600 data scientists, design thinkers, immersive digital consultants, project managers and innovators, all working to create positive change for generations to come. Who are we looking for? We are seeking an Accessibility Specialist to support our Customer Experience team in enhancing the quality and performance of client websites. This role focuses on managing and validating web accessibility audit reports, delivering accessibility education and training, and improving website navigation and content. Key responsibilities include reviewing third‑party accessibility reports, identifying true accessibility challenges versus content or design‑related issues, and providing clear, actionable recommendations to internal teams and clients. Responsibilities Review and validate accessibility reports provided by clients from platforms such as SiteImprove, Monsido, Deque, etc. Distinguish between legitimate product‑related issues, content‑specific accessibility concerns, and false‑positive or duplicate findings. Provide clear, structured feedback to clients, outlining actionable steps for addressing genuine accessibility issues, and dismissing false‑positive and duplicate findings. Assist in creating client‑facing documentation, guides, templates, and resources related to accessibility best practices, product accessibility, and the interpretation of reports from various accessibility scan platforms. Deliver accessibility education, training, or workshops for clients, emphasizing content‑related accessibility practices, understanding automated vs. manual testing results, and ongoing compliance requirements. Coordinate closely with internal teams, such as development, product management, and UX, to ensure accurate issue validation and clear communication of accessibility improvements to clients. Conduct regular accessibility audits of our products and communicate results to our internal teams. Qualifications Proven experience and expertise in web accessibility compliance, specifically WCAG 2.1 AA guidelines, with familiarity or willingness to learn WCAG 2.2 AA. Expertise in accessibility legislation and standards (WCAG 2.1 AA and ideally WCAG 2.2 AA), particularly as they relate to North American compliance requirements for public sector organizations. Familiarity and experience interpreting accessibility audit reports from automated testing tools (SiteImprove, Monsido, Deque, etc.) and performing manual validation. Strong understanding of accessibility principles and best practices, including semantic HTML, ARIA, alt text usage, keyboard navigation, heading hierarchy, colour contrast, and accessible multimedia content. Excellent written and verbal communication skills, capable of clearly conveying accessibility requirements, concepts, and actionable recommendations to non‑technical stakeholders. Ability to independently organize, prioritize, and manage accessibility audits and client communications effectively. Experience providing accessibility training or workshops is highly desirable. Hybrid Model Be part of the dynamic culture Our workplace thrives on a hybrid model, combining in‑office collaboration and flexibility. Join us in the office three days a week to contribute, connect, and excel in our vibrant environment. About GHD GHD is a global professional services company that leads through engineering, architecture, and construction expertise. We are an employee‑owned company with over 11,000 diverse and skilled individuals, across more than 200 offices spanning five continents. We are committed to empowering our people to make a positive impact and to combining technical expertise with the capabilities of our clients and partners to address humanity’s most urgent needs. EEO Statement We are an equal opportunity employer. Upon request, GHD will provide reasonable accommodation for applicants with disabilities throughout the recruitment and selection process. Senior Level Entry Level Employment Type Full‑time Job Function Project Management, Consulting, and Engineering Industries Civil Engineering, Industrial Machinery Manufacturing, and Environmental Services Referrals increase your chances of interviewing at GHD by 2x Get notified about new Accessibility Specialist jobs in Waterloo, Ontario, Canada . #J-18808-Ljbffr