Bilingual Customer Service Representative

3 days ago

Montreal, Canada Insight Global Full time

PERMANENT OPPORTUNITY

5 DAYS A WEEKON SITE

SALARY: 48,000/YR

Location: QC, H4R 2A4


Insight Global's client is a Canadian provider of luxury bathroom products. They are based out of Montreal as well as have several other centers across Canada and the US. We are looking for a talented Customer Service Representative to join their growing team 5 days a week onsite, Monday-Friday in their Montreal headquarters from 8AM-4:30PM. The ideal candidate has a strong desire to deliver incomparable customer support to their customers.


Required Skills and Experience:

- Bilingual in English and French

- Excellent phone etiquette and excellent verbal, written, and interpersonal skills

- Ability to multi-task, organize, and prioritize work.

- Ability to communicate with customers via phone and email, and provide excellent customer service, even if it means going the extra mile

- Solid knowledge of MS Office and overall tech savvy

- Ability to work in a fast paced environment, meet deadlines with a positive approach, and be adaptable

- Ability to work independently and be a team player


Nice to Have Skills and Experience:

- Experience in the bathroom, plumbing, and/or electrical industries

- Experience with an ERP system (they use sage 300)

- Experience with a ticketing system (they use Zendesk)

- Spanish speaker


PERMANENT

5 JOURS SUR PLACE

SALAIRE : 48 000/AN

Lieu de travail : QC, H4R 2A4


Le client d'Insight Global est un fournisseur canadien de produits de salle de bain de luxe. L'entreprise est basée à Montréal et possède plusieurs autres centres à travers le Canada et les États-Unis. Nous sommes à la recherche d'un représentant du service à la clientèle talentueux pour se joindre à leur équipe en pleine croissance, 5 jours par semaine sur place, du lundi au vendredi, au siège social de Montréal, de 8 h à 16 h 30. Le candidat idéal a un fort désir d'offrir un service à la clientèle incomparable à ses clients.


Compétences et expérience requises :


- Bilingue en anglais et en français

- Excellente étiquette téléphonique et excellentes aptitudes verbales, écrites et interpersonnelles.

- Capacité à effectuer plusieurs tâches à la fois, à organiser le travail et à établir des priorités.

- Capacité à communiquer avec les clients par téléphone et par courriel, et à fournir un excellent service à la clientèle, même si cela implique de faire un effort supplémentaire.

- Solide connaissance de MS Office et de la technologie en général.

- Capacité à travailler dans un environnement en constante évolution, à respecter les délais avec une approche positive et à s'adapter.

- Capacité à travailler de manière indépendante et à faire preuve d'esprit d'équipe.


Compétences et expérience souhaitables :


- Expérience dans les secteurs de la salle de bain, de la plomberie et/ou de l'électricité.

- Expérience avec un système ERP (ils utilisent Sage 300)

- Expérience avec un système de ticketing (ils utilisent Zendesk)

- Parler espagnol

  • Customer Service Representative

    3 weeks ago

    Montreal, Quebec, Canada Randstad Canada Full time

    Unlock Your Future in Customer ServiceElevate your career in a dynamic, international environment as a Bilingual Customer Service Representative.

  • Bilingual Customer Service Representative

    4 weeks ago

    Montreal, Quebec, Canada Randstad Canada Full time

    We are seeking a skilled Bilingual Customer Service Representative to join our team in Montreal. In this role, you will be responsible for providing exceptional customer service to clients across Canada, utilizing your fluency in English and French languages.Company Overview:Randstad Canada is a leading staffing agency committed to fostering a diverse and...

  • Bilingual Customer Service Representative

    2 months ago

    Montreal, Canada Recrute Action Full time

    Bilingual CustomerService RepresentativeOurclient a leader in the Canadian insurance industry is seeking 20Bilingual Customer Service Representatives to support theirRetirement Services team. This is a temporary position with thepossibility of extension or conversion to fulltime. The role offersa hybrid working arrangement requiring office presence on...

  • Bilingual Customer Service Representative for Financial Company

    3 weeks ago

    Montreal, Quebec, Canada Randstad Full time

    We are looking to hire a bilingual customer service representative who is ready to take the next step in their career. As a hybrid employee, you will have the opportunity to work with our financial company and gain knowledge in the finance world.Company OverviewRandstad is a leading staffing agency that provides employment services to clients around the...

  • Customer Service Representative with Bilingual Skills

    1 month ago

    Montreal, Quebec, Canada Sun Life Full time

    Discover a fulfilling career in customer service with Sun Life, where you'll have the opportunity to make a positive impact on people's lives. As a Bilingual Customer Service Representative, you'll be the first point of contact for our clients and advisors, providing them with exceptional support and guidance. Your bilingual skills in French and English will...

  • Bilingual Customer Service Representative

    2 days ago

    Montreal, Canada Insight Global Full time

    Job DescriptionInsight Global's client is a Canadian provider of luxury bathroom products. They are based out of Montreal as well as have several other centers across Canada and the US. We are looking for a talented Customer Service Representative to join their growing team 5 days a week onsite, Monday-Friday in their Montreal headquarters from 8AM-4:30PM....

  • Customer Service Representative Bilingual Senior

    3 weeks ago

    Montreal, Quebec, Canada Randstad Canada Full time

    We are pleased to offer a contract opportunity for Senior Customer Service Representatives who are Bilingual. The ideal candidate will have a minimum of 3 years' experience in customer service and be proficient in both French and English.Responsibilities:Respond to customer requests in a prompt, accurate, and professional manner.Develop and maintain good...

  • Customer Service Representative with Bilingual Skills

    3 weeks ago

    Montreal, Quebec, Canada Randstad Full time

    Customer Service Representative OpportunityWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Randstad. This role requires excellent customer service skills and the ability to handle a high volume of client requests.This position offers a professional environment and the opportunity to work remotely with...

  • Customer Service Representative

    4 weeks ago

    Montreal, Quebec, Canada Axelon Canada Full time

    **Job Title:** Senior Customer Service RepresentativeLocation: MontrealWe are seeking a seasoned support staff in Customer Service who works independently under moderate supervision for routine situations. The ideal candidate will be a bilingual individual (French/English) available to work a flexible schedule, including occasional early mornings and remote...

  • Bilingual Customer Service Representative

    3 days ago

    Montreal, Canada Insight Global Full time

    Job DescriptionInsight Global's client is a Canadian provider of luxury bathroom products. They are based out of Montreal as well as have several other centers across Canada and the US. We are looking for a talented Customer Service Representative to join their growing team 5 days a week onsite, Monday-Friday in their Montreal headquarters from 8AM-4:30PM....

  • Bilingual Customer Service Representative

    3 days ago

    Montreal, Canada Insight Global Full time

    Job DescriptionInsight Global's client is a Canadian provider of luxury bathroom products. They are based out of Montreal as well as have several other centers across Canada and the US. We are looking for a talented Customer Service Representative to join their growing team 5 days a week onsite, Monday-Friday in their Montreal headquarters from 8AM-4:30PM....

  • Bilingual Customer Service Representative

    3 days ago

    Montreal, Canada Insight Global Full time

    Job Description Insight Global's client is a Canadian provider of luxury bathroom products. They are based out of Montreal as well as have several other centers across Canada and the US. We are looking for a talented Customer Service Representative to join their growing team 5 days a week onsite, Monday-Friday in their Montreal headquarters from...

  • Customer Service Representative

    3 weeks ago

    Montreal, Quebec, Canada Black & McDonald Full time

    Job OverviewWe are seeking a highly skilled and bilingual Customer Service Representative to join our team. As a key member of our call centre, you will be responsible for providing exceptional customer service, responding to inquiries, and resolving issues in a timely and professional manner.

  • Bilingual Customer Service Representative

    3 months ago

    Montreal, Canada Express Scripts Inc. Full time

    The Provider Call Centre is the main venue for communication between providers and Express Script Canada regarding day-to-day claims adjudication queries. The Customer Service Representatives reflect Express Script Canada’s commitment to accessibility and responsiveness to providers. This position is instrumental in meeting contractual objectives and...

  • Hybrid Bilingual customer service representative- French/english

    3 months ago

    Montreal, Canada Randstad Canada Full time

    Do you enjoy working hybrid? Are you fluently bilingual English and French? How about working for a financial company? Are you looking for an opportunity to increase your knowledge in the finance world?We are looking to hire the right person to join an amazing team as a full time customer service representative. We are looking for someone who is ready to...

  • Customer Service Representative

    3 weeks ago

    Montreal, Quebec, Canada The Toronto-Dominion Bank (Canada) Full time

    Delivering Legendary Customer ExperiencesThe Toronto-Dominion Bank (Canada) is seeking a highly motivated and customer-focused Bilingual Contact Centre Representative to join our team. As a valued member of our Contact Centre Team, you will play a key role in delivering exceptional customer service experiences to our customers.About the RoleIn this exciting...

  • Bilingual Customer Service Representative

    3 days ago

    Montreal, Quebec, Québec, Canada Insight Global Full time

    Job DescriptionInsight Global's client is a Canadian provider of luxury bathroom products. They are based out of Montreal as well as have several other centers across Canada and the US. We are looking for a talented Customer Service Representative to join their growing team 5 days a week onsite, Monday-Friday in their Montreal headquarters from...

  • Bilingual Customer Service Representative

    3 months ago

    Montreal, Canada Express Scripts Inc. Full time

    The Provider Call Centre is the main venue for communication between providers and Express Script Canada regarding day-to-day claims adjudication queries. The Customer Service Representatives reflect Express Script Canada’s commitment to accessibility and responsiveness to providers. This position is instrumental in meeting contractual objectives and...

  • Bilingual Customer Care Representative

    2 months ago

    Montreal, Canada Recrute Action Full time

    Bilingual CustomerCareRepresentativeOurclient in the insurance industry is seeking 10 Bilingual CustomerCare Representatives to support their Life Insurance BusinessGroup. In this role you will assist both Advisors and Clients withinquiries providing exceptional service and accurate information.This entrylevel opportunity offers significant growth...

  • Bilingual Customer Service Representative

    3 days ago

    Montreal, Canada Insight Global Full time

    PERMANENT OPPORTUNITY5 DAYS A WEEKON SITESALARY: 48,000/YR Location: QC, H4R 2A4Insight Global's client is a Canadian provider of luxury bathroom products. They are based out of Montreal as well as have several other centers across Canada and the US. We are looking for a talented Customer Service Representative to join their growing team 5 days a week...