NATIONAL ACCOUNTS COORDINATOR
3 weeks ago
Join to apply for the NATIONAL ACCOUNTS COORDINATOR role at Troy Life & Fire Safety Ltd. Location: Cambridge, Ontario | Type: In the Office Troy Life & Fire Safety Ltd. is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse Call, and Communications Systems in Canada. As an Edwards Authorized National Partner, Troy is proudly Canadian. The employee‑owned company employs over 1,300 people across 28 locations coast to coast and has been recognized as a 2025 winner of Canada’s Best Managed Companies program. We are currently looking to hire a National Account Coordinator to join our Cambridge, Ontario branch. In this role, you will provide ongoing customer account support and help grow our national service business. Responsibilities Assist in new account set‑ups and roll‑out Provide ongoing customer account support and monitor general account activities from invoicing to service calls to issue tracking Be responsible for day‑to‑day activities of preventive maintenance business across multiple service offices and customer portfolios nationally Establish, develop, and maintain business relationships with internal and external customers Maintain daily communication with internal and external customers via phone and email Participate in analyzing accounts to develop more streamlined operational procedures Process and verify the accuracy of orders/contracts from customers using the organization’s internal technology system(s) and customer service agreements Initiate and follow through to completion all required actions for response to customer service requests, including order changes, maintenance of order/customer information, and file updates Communicate any recommended changes to existing methods and systems to increase accuracy, efficiency, and responsiveness Identify and monitor any quality issues and manage/maintain customer‑specific reporting on account activities Support, identify, and manage customer expectations Investigate and resolve any customer challenges with appropriate departments or personnel Perform various administrative duties as required Qualifications Bilingual in French and English is an asset Minimum of 3 years customer service experience Post‑secondary education in Business Administration or a related field preferred Ability to multi‑task and work independently Excellent communication and organizational skills Experience with managing customer accounts in a complex environment Knowledge of Microsoft Office (PowerPoint, Word, Excel, and Outlook) and GP is an asset Highly motivated and proactive Troy Life & Fire Safety Ltd. offers an excellent compensation package and a comprehensive benefits program, including paid sick days. The company is committed to fostering an environment that supports employee and corporate growth while providing financial success to both. Accommodation for applicants with disabilities is available upon request throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005. Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process. Seniority level: Mid‑Senior level Employment type: Full‑time Job function: Other Industry: Construction #J-18808-Ljbffr
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NATIONAL ACCOUNTS COORDINATOR
3 weeks ago
Cambridge, Canada Troy Life & Fire Safety Ltd. Full timeJoin to apply for the NATIONAL ACCOUNTS COORDINATOR role at Troy Life & Fire Safety Ltd. Location: Cambridge, Ontario | Type: In the Office Troy Life & Fire Safety Ltd. is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse Call, and Communications Systems in Canada. As an Edwards Authorized National Partner, Troy is proudly...
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National Accounts Coordinator
2 weeks ago
Cambridge, Canada Troy Life & Fire Safety Ltd. Full timeOur team is growing again! **Troy Life & Fire Safety Ltd.** is recruiting for a **National Accounts Coordinator** to join our Cambridge, ON branch. **Responsibilities**: - Assist in new account set-ups and roll out - Provide on-going customer account support and monitors general account activities from invoicing to service calls to issue tracking - Be...
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National Accounts Coordinator
1 week ago
Cambridge, Canada Troy Life & Fire Safety Ltd. Full timeOur team is growing again! **Troy Life & Fire Safety Ltd.** is recruiting for a **National Accounts Coordinator** to join our Cambridge, ON branch. **Responsibilities**: - Assist in new account set-ups and roll out - Provide on-going customer account support and monitors general account activities from invoicing to service calls to issue tracking - Be...
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National Accounts Coordinator
3 days ago
Cambridge, Ontario, Canada Troy Life & Fire Safety Ltd. Full time $60,000 - $90,000 per yearTroy Life & Fire Safety Ltd. is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada. As an Edwards Authorized National Partner, Troy is proudly Canadian. We are an employee owned company with over 1300 people in 28 locations coast to coast. An entrepreneurial company with a legacy of...
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national accounts coordinator
3 days ago
Cambridge, Ontario, Canada Troy Life & Fire Safety Ltd. Full time $60,000 - $90,000 per yearLocation: Cambridge, OntarioType: In the OfficeTroy Life & Fire Safety Ltd. is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada. As an Edwards Authorized National Partner, Troy is proudly Canadian. We are an employee owned company with over 1300 people in 28 locations coast to coast. An...
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National Accounts Coordinator
2 weeks ago
Cambridge, Canada Troy Life & Fire Safety Ltd. Full time**Troy Life & Fire Safety Ltd.** is recruiting for a **National Accounts Coordinator** to join our Cambridge, ON branch. **Responsibilities**: - Assist in new account set-ups and roll out - Provide on-going customer account support and monitors general account activities from invoicing to service calls to issue tracking - Be responsible for day to day...
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National Accounts Coordinator
1 week ago
Cambridge, Canada Troy Life & Fire Safety Ltd. Full time**Troy Life & Fire Safety Ltd.** is recruiting for a **National Accounts Coordinator** to join our Cambridge, ON branch. **Responsibilities**: - Assist in new account set-ups and roll out - Provide on-going customer account support and monitors general account activities from invoicing to service calls to issue tracking - Be responsible for day to day...
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National Accounts Coordinator
3 weeks ago
Cambridge, Canada Troy Life & Fire Safety Ltd. Full timeA leading safety solutions provider in Cambridge is seeking a National Accounts Coordinator to provide ongoing customer support and grow national service business. The ideal candidate has a minimum of 3 years customer service experience and is bilingual in French and English. Excellent communication skills and experience with Microsoft Office are essential....
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National Accounts Coordinator
3 weeks ago
Cambridge, Canada Troy Life & Fire Safety Ltd. Full timeA leading safety solutions provider in Cambridge is seeking a National Accounts Coordinator to provide ongoing customer support and grow national service business. The ideal candidate has a minimum of 3 years customer service experience and is bilingual in French and English. Excellent communication skills and experience with Microsoft Office are essential....
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Key Account Manager – National Accounts Retail
3 weeks ago
Cambridge, Canada Bunzl Canada Full timeKey Account Manager – National Accounts Retail Join to apply for the Key Account Manager – National Accounts Retail role at Bunzl Canada Key Account Manager – National Accounts Retail Join to apply for the Key Account Manager – National Accounts Retail role at Bunzl Canada Bunzl Distribution owns and operates more than 100 warehouses. With more than...
