IS - IT Support Specialist

2 weeks ago

Quebec City, Canada Canadian Forces Morale and Welfare Services - CFMWS Full time
WHO WE ARE

CFMWS. A job with purpose. Our 4000+ person strong organization champions a healthy, fun, creative and active lifestyle for Canadian Armed Forces members, Veterans and their families. Help us deliver a variety of recreation and fitness programs, offer family support, organize charity events and make sure our members access retail, travel and banking discounts and customized financial services. At Canadian Forces Morale and Welfare Services (CFMWS), we love what we do. And we live it too.

THE ROLE

As an IT Support Specialist, you provide first- and second- level hardware and software support to users. You will install, configure and troubleshoot point-of-sale stations, as well as perform updates and maintenance.

The IT Support Specialist will conduct installations, maintenance and troubleshooting of computer hardware and software, as well as conduct post-installation activities such as reviews, changes and maintenance of software. You will review hardware and software, recommending items for purchase. You will also ship and receive user systems for hands-on repairs. You will act as problem manager for new deployments of corporate applications, perform on-site reviews for remote systems, perform server backups and maintain the storage of backup media.

This is a hands-on role, working with a team, where you will exercise your knowledge and skills daily. If you are passionate about technology and want to be part of a team who is becoming the orchestrator of digital innovation, this is the opportunity for you.

QUALIFICATIONS NEEDED

Education, Certifications and Licenses

College diploma or certificate in Computer Science, Computer Engineering, or a related field Information Technology Infrastructure Library (ITIL) certification

Experience

In maintaining and supporting the enterprise-wide software and telecommunications infrastructure

In systems analysis

In network, hardware and software management and support In help desk support In problem analysis and resolution

In application testing

Competencies

Client focus, organizational knowledge, communication, innovation, teamwork and leadership

LANGUAGE REQUIREMENTS

Bilingual (English and French) Essential

Reading: Functional

Writing: Functional

Oral: Functional

BENEFITS AVAILABLE

Health Benefits: Drug coverage, healthcare spending account, virtual care (telemedicine), Employee and Family Assistance Program, mental health support, travel insurance, dental, vision, life insurance, disability insurance and accidental death and dismemberment coverage.

Work Life Balance: A wide range of paid/unpaid leave, including paid vacation, family related leave and personal days.

Retirement Planning: Group Savings Plans.

Learning and Development: Tuition Assistance Program and Advanced Learning Program, payment of professional association memberships, online learning opportunities and second language training.

Perks: Discounts through CF One Member Appreciation.

OTHER INFORMATION

This is an on-site position with an assigned work location.

The selection will be done virtually.

This position is a one year term.

START DATE

As soon as possible

INCLUSION AND ACCOMODATION

CFMWS is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported. We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of Canadian society. Workplace accommodation measures are available to all candidates identifying a need during the selection process.

  • Software Support Specialist

    4 days ago

    Quebec City, Canada DataDis Full time

    Software Support SpecialistWe are currently looking for a skilled software support specialist to join our team at DataDis in Quebec city.As a software support specialist, you will be responsible for:Providing assistance to users of our MIR-RT software and applications.Configuring gateways to ensure the exchange of information between our MIR-RT Software and...

  • Software Support Specialist

    4 days ago

    Quebec City, Canada DataDis Full time

    Software Support SpecialistWe are currently looking for a skilled software support specialist to join our team at DataDis in Quebec city.As a software support specialist, you will be responsible for:Providing assistance to users of our MIR-RT software and applications.Configuring gateways to ensure the exchange of information between our MIR-RT Software and...

  • Sales Support Specialist

    3 months ago

    Quebec City, Canada InfoObjects Full time

    **Sales Support Specialist** **Duration: 12 + Months Contract + Intent to Hire** **Location: 3043 Joseph A. Bombardier Laval Quebec CAN H7P 6C5** **Client: Rockwell Automation** Position Summary: The Sales Support Specialist role is a Sales enablement and support role within Global Sales and Marketing (GSM). This role will define, drive, and support...

  • IS - IT Support Specialist

    2 weeks ago

    Quebec City, Quebec, Québec, Canada Canadian Forces Morale and Welfare Services - CFMWS Full time

    WHO WE ARECFMWS. A job with purpose. Our 4000+ person strong organization champions a healthy, fun, creative and active lifestyle for Canadian Armed Forces members, Veterans and their families. Help us deliver a variety of recreation and fitness programs, offer family support, organize charity events and make sure our members access retail, travel and...

  • IS - IT Support Specialist

    2 weeks ago

    Quebec City, Canada Canadian Forces Morale and Welfare Services - CFMWS Full time

    WHO WE ARECFMWS. A job with purpose. Our 4000+ person strong organization champions a healthy, fun, creative and active lifestyle for Canadian Armed Forces members, Veterans and their families. Help us deliver a variety of recreation and fitness programs, offer family support, organize charity events and make sure our members access retail, travel and...

  • Technical Support Specialist

    4 months ago

    Quebec City, Canada Agrimesh Technologies Full time

    Agrimesh Technologies is a leading agricultural technology company dedicated to transforming the way farmers operate and manage their agricultural businesses. We provide innovative software and hardware solutions that empower farmers to increase productivity, optimize resource utilization, and improve sustainability in the agriculture industry. We are...

  • Is - IT Support Specialist

    2 weeks ago

    Quebec City, Canada CFMWS Full time

    **WHO WE ARE** CFMWS. A job with purpose. Our 4000+ person strong organization champions a healthy, fun, creative and active lifestyle for Canadian Armed Forces members, Veterans and their families. Help us deliver a variety of recreation and fitness programs, offer family support, organize charity events and make sure our members access retail, travel and...

  • Technicien Support Informatique

    4 months ago

    Quebec City, Canada IT Chapter Full time

    **Ce mandat est basé à Québec et nous recherchons des profils juniors et intermédiaires** **Responsabilités** - Effectuer des mises à jour régulières et surveiller la performance des serveurs Windows virtualisés. - Gérer les comptes utilisateurs et les accès via Active Directory. - Surveiller les systèmes de virtualisation comme VMware pour...

  • Technical Support Specialist

    2 days ago

    Quebec City, Canada ABB Full time

    **Technical Support Specialist**: **At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB...

  • Supporter Engagement Specialist

    3 months ago

    Quebec City, Canada Canadian Cancer Society Full time

    **Job Title**: Supporter Engagement Specialist **Location**:Montreal, Quebec City **Work Model**: Hybrid Work Model **Salary Band**: 4 ($39,000 - $65,000 CAD) **WHY JOIN THE CANADIAN CANCER SOCIETY (CCS)?** The Canadian Cancer Society works tirelessly to save and improve lives. We fund the brightest minds in cancer research. We provide a compassionate...

  • Technical Support Specialist

    4 months ago

    Quebec City, Canada ABB Full time

    **Technical Support Specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...

  • Technical Support Specialist

    3 months ago

    Quebec City, Canada ABB Full time

    **Technical Support Specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...

  • Dynamics Support specialist

    3 months ago

    Montréal, Quebec, Québec, Canada Fed IT Full time

    Reporting to the Team Leader - Software, the Dynamics 365 Finance & Operations (FO) support analyst will be responsible for configuration changes and maintenance of our Dynamics 365FO deployment. This includes making recommendations to meet business needs taking into account Dynamics 365 best practices; the standardization of use throughout the organization;...

  • Service Center Support Specialist

    4 months ago

    Quebec City, Canada EXFO Full time

    Service Center Support Specialist **Main locations**:Quebec, Quebec, CA - Southampton, GB**Job Type**:Full-time**Workplace type**:Hybrid**Offer number**:4084EXFO develops smarter test, monitoring and analytics solutions for the global communications industry. We are trusted advisers to fixed and mobile network operators, hyperscalers and leaders in the...

  • Bilingual Service Support Specialist

    3 months ago

    Quebec City, Canada ADP Full time

    The Service Support Specialist acts as a technical resource to the client service team and ADP clients by supporting software, legislative and programming inquires. This role is multi-faceted as the Specialist may also acts as an escalation resource for CSR's and Managers during client conference calls and client visits, as well as coaching and...

  • Customer Experience

    4 months ago

    Quebec City, Canada Linen Chest Full time

    **Company Description** Customer Experience & Support Specialist** Pre-Sales Support: - Prequalify leads by understanding customer needs and determining appropriate solutions. - Schedule and coordinate in-home consultations for potential customers. - Maintain accurate records of customer interactions and leads in the CRM system. After-Sales Support: -...

  • Product Specialist

    4 months ago

    Quebec City, Canada Coveo Full time

    Are you someone who believes that a positive experience can make a huge difference in people's appreciation of specific companies, services or products? As customers ourselves, are we not delighted each time we have a pleasant experience interacting with a customer service department? Can you remember the best experience you had when in need of assistance?...

  • Field Support Specialist

    4 months ago

    Quebec City, Canada ANTECH diagnostics Full time

    We understand that the world we want tomorrow starts with how we do business today, and that’s why we’re inspired to make A Better World for Pets. Antech is comprised of a diverse team of individuals who are committed to each other’s growth and development. Our culture is centered on our guiding philosophy, The Five Principles: Quality, Responsibility,...

  • User Support Agent

    3 months ago

    Quebec City, Canada DataDis Full time

    We are currently looking for a dynamic software support specialist with good communication skills at our Quebec city office.As a software support specialist at DataDis, you will:Provide assistance to users of our MIR-RT software and applications. Configure gateways to ensure the exchange of informat

  • Customer Support Technical Specialist

    1 month ago

    Quebec City, Canada Geotab Full time

    Basis**: Permanent - Full-time** Area of Interest**: Support Operations** Location**: Remote - Quebec** **Who we are - Geotab ® is a global leader in IoT and connected transportation and certified “Great Place to Work.” We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety...