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Senior Manager or Director, Operations Improvement Consulting

4 months ago


Toronto, Canada BDO Canada LLP Full time

Senior Manager or Director, Operations Improvement Consulting page is loaded Senior Manager or Director, Operations Improvement Consulting Apply locations Toronto - Bay St Kitchener-Waterloo - Caroline St Oshawa Mississauga - Financial Dr Guelph - Hanlon Creek time type Full time posted on Posted 30+ Days Ago job requisition id JR1960

Putting people first, every day

BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a people-first culture with a high priority on your personal and professional growth.

Your Opportunity

Our Southwestern Ontario office is looking for a Senior Manager/Director, Operations Improvement Consulting to join the Operations Consulting team and own the following responsibilities:

  • Deliver high quality consulting services in various areas including strategy formulation, business planning, economic development strategies, business architecture, process improvement, change enablement, program/project management and communication/engagement strategy development

  • Assist with the development of recommendations and presentations for client engagements

  • Plan, manage and execute the work in conjunction with a variety of engagements

  • Communicate findings to client personnel and develop effective solutions

  • Provide recommendations for improvement

  • Work closely with senior consultants and work collaboratively to execute deliverables

  • Maintain a proactive and logical approach to information gathering, with an ability to combine complex ideas and present information clearly and effectively

  • Support the growth of BDO's Strategy and Operations Practice in the GTA within its targeted industries (Energy & Natural Resources, Financial Services, Public Sector, Manufacturing & Distribution, Not-For-Profit and Real Estate) and support the development of industry sector plans

How do we define success for your role?

  • You demonstrate BDO's core values through all aspect of your work: Integrity, Respect and Collaboration

  • You understand your client's industry, challenges, and opportunities; clients describe you as positive, professional, and delivering high-quality work

  • You identify, recommend, and are focused on effective service delivery to your clients

  • You share in an inclusive and engaging work environment that develops, retains & attracts talent

  • You actively participate in the adoption of digital tools and strategies to drive an innovative workplace

  • You grow your expertise through learning and professional development.

Your experience and education

  • Completed a post-secondary degree program (education in Industrial Engineering or Manufacturing Engineering would be considered an asset)

  • 10 -15 years of direct experience with Operational Improvement

  • Experience working with mid-market clients, specifically in the manufacturing space

  • Proven analytical skills and systematic problem solving

  • Developed oral and written communication skills with the ability to interact effectively at all levels of the organization

  • Prior experience in anticipating and diagnosing problems, building and documenting solutions, drafting effective communications and managing projects

  • Comfortable working on site in Manufacturing operations

  • Deep knowledge of Operational Excellence approaches in general and focused understanding of any or all of the following: Lean Manufacturing, Six Sigma, theory of constraints, general continuous improvement practices

  • Demonstrated understanding of the consulting process; abilities to build client relationship and sell professional products

  • Familiar with and comfortable wearing PPE


Why BDO?
Our people-first approach to talent has earned us a spot among Canada's Top 100 Employers for 2024 . This recognition is a milestone we're thrilled to add to our collection of awards for both experienced and student talent experiences.

Our firm is committed to providing an environment where you can be successful in the following ways:

  • We enable you to engage with how we change and evolve, being a key contributor to the success and growth of BDO in Canada.

  • We help you become a better professional within our services, industries, and markets with extensive opportunities for learning and development.

  • We support your achievement of personal goals outside of the office and making an impact on your community.

Giving back adds up: Where company meets community. BDO is actively involved in our communities by supporting local charity initiatives. We support staff with local and national events where you will be given the opportunity to contribute to your community.


Total rewards that matter: We pay for performance with competitive total cash compensation that recognizes and rewards your contribution. We provide flexible benefits from day one, and a market leading personal time off policy. We are committed to supporting your overall wellness beyond working hours and provide reimbursement for wellness initiatives that fit your lifestyle.


Everyone counts: We believe every employee should have the opportunity to participate and succeed. Through leadership by our Chief Inclusion and Diversity Officer, we are committed to a workplace culture of respect, inclusion, and diversity. We recognize and celebrate the valuable differences among each of us, including race, religious beliefs, physical or mental disabilities, age, place of origin, marital status, family status, gender or gender identity and sexual orientation. If you require accommodation to complete the application process, please contact us .

Flexibility: All BDO personnel are expected to spend some of their time working in the office, at the client site, and virtually unless accommodations or alternative work arrangements are in place.

Our model is a blended approach designed to support the flexible needs of our people, the firm and our clients. It's about creating work experiences that meet everyone's needs and providing flexibility to adjust when, where and how we work to meet the expectations of our role.

Ready to make your mark at BDO? Click "Apply now" to send your up-to-date resume to one of our Talent Acquisition Specialists.

To explore other opportunities at BDO, check out our careers page .

About us

When it comes to our people, we believe in helping then achieve their dreams, build their passions, and grow their competitive edge.

From our expansive client base to growing talent pool, our people are the core of BDO. Our multi-award winning talent experience continues to make us proud. Our culture is open and collaborative. We foster inclusive ways to thinking and celebrate diversity among all contributors. We respect each other, do all things with integrity, and support our people to be their most authentic selves.