SDR Manager, Enterprise

SDR Manager, Enterprise | ServiceTitan Position Summary: The Manager of Strategic Development Managers (SDMs) will lead the Enterprise Sales Development Strategy at ServiceTitan. You will recruit, onboard, coach, and develop a high‑performing team of 8–12 SDMs to generate outbound pipeline via cold calls, emails, direct mail, and other creative channels. What You’ll Love About This Role Instrumental in shaping the Enterprise Sales strategy and contributing to overall revenue goals. Opportunity to recruit, onboard, and train new hires, shaping the future talent of the sales organization. Direct reporting to Senior Management with high visibility and growth potential. Responsibilities Team Leadership & Management: Lead a team of 8–12 SDMs, set objectives, and drive performance. Coaching & Development: Provide call coaching, skill development, and mentorship. Strategy & Process: Develop and implement SDR strategy, best practices, and new technologies. Performance Tracking: Monitor lead processes, metrics, and pipeline creation; evaluate new tools. Motivation & Recognition: Incentivize and recognize team members for top performance. Recruiting: Participate in recruiting, interviewing, and onboarding of new team members. Operational Rhythm: Maintain weekly 1:1s, team meetings, forecasting calls, and partner collaboration. Stakeholder Collaboration: Work with internal sales stakeholders and communicate value. Reporting: Report operational and financial KPIs to Senior Management. Travel: Occasional travel (≈3–4 times per year) for essential meetings. Qualifications 12+ months of experience closing deals in a direct sales role (AE) plus SDR/BDR experience. 1+ year of sales management or leadership experience. Proven outbound pipeline generation expertise (cold calling, etc.). Track record of managing a high‑performing sales team with measurable success. Enthusiastic, inspirational, and vibrant attitude. Excellent communication, presentation, interpersonal, and emotional intelligence skills. Analytical mindset for data analysis and reporting. Technical proficiency with Salesforce.com; knowledge of Salesloft, Gong, and related stack preferred. Strong business partner and cross‑functional relationship‑building skills. Hybrid Work Schedule If you live within ~40 miles of a Hub office, you will be required to attend the office 1–2 days per week. Application & Hiring Process Your application for the Manager of Sales Development Representatives will be considered for all SDR, PDR, and MDR Management opportunities across ServiceTitan and its subsidiaries (Aspire, FieldRoutes, Convex). The final hiring decision will specify the exact company and sales vertical. We encourage applicants from all backgrounds; we look for talent, not a perfect resume. Benefits Flextime, recognition, autonomous work, and learning & development opportunities. On‑site comprehensive onboarding, leadership training, and events. Holistic health & wellness: medical, dental, vision, RSP match, employee assistance. Parental leave, adoption reimbursement up to $20k, maternity support, free breast‑milk shipping (Maven Milk), financial planning tools. Recognition through Bonusly, peer‑nominated awards, etc. Compensation Expected base salary for Canada: $156,000 CAD + commission. Total compensation includes equity and benefits. Equal Opportunity Employment Statement We strongly encourage people from underrepresented groups to apply. ServiceTitan does not discriminate on the basis of race, color, religion, sex, national origin, gender identity, sexual orientation, age, disability, pregnancy, genetic information, statutory veteran status, or any other protected characteristic. #J-18808-Ljbffr