Transportation/Dispatch Manager
24 hours ago
Transportation/Dispatch Manager: FOOD/PHARMA. UNIONIZED.
Responsible for management of the Dispatch (Delivery Driver), Distribution, Invoicing, Inventory activities, Comprehensive understanding of LTL/FTL shipments.
About the Role:
Reporting to the Senior Transportation Manager the Dispatch Manager will Lead a team of dispatch professionals in the safe and efficient scheduling and dispatching of drivers, ensuring that all performance and customer service standards are reached.
What you will be doing:
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Manage day to day operation within the Dispatch Delivery Driver Department.
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Oversee delivery schedule attainment and efficiency (Routing).
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Develop team capabilities through continue on-the-job and formal training opportunities and coaching.
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Liaises regularly with clients, agency drivers and unionized company drivers. Involved in qualification performance evaluation and ensures carrier compliance with company policies or procedures for product transit and delivery.
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Reviews, authorizes and signs Invoice Requirements.
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Follows up on driver issues with process improvements and/or corrective actions (i.e. Driver Errors etc.).
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Manages DOR statistical requirements & inputs.
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Provides overall management of a large team or business area and includes management of individuals indirectly through subordinate supervisors or managers.
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Establish goals and priorities and manage the activities and work of subordinates Evaluate their performance by providing formal and informal feedback to ensure that all work within a specific area is carried out in an efficient manner and in accordance with set individual targets.
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Responsible for all aspects of Human Resources functions for team including hiring, onboarding, performance management and disciplinary matters.
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Develop team capabilities through continuous on-the-job and formal training opportunities and coaching.
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Prepare, recommend and manage a budget for the direct area of responsibility by conducting analysis and preparing data to support requested budget.
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Monitor the financial performance of area of responsibility against approved budget so that areas of unsatisfactory performance are identified and rectified promptly, and potential performance improvement opportunities are capitalized on
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Recommend, develop and implement enhancements and improvements to departmental policies and procedures.
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Ensure that all employees reporting to the Manager, follow’s all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.
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Adhere/comply with company policies and procedures
What you will bring:
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Minimum 2-5 years of experience in the Transportation and food industry with two to five years in managing people and dispatch teams.
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Post-Secondary Diploma or equal work experience in related field
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Certificate in Supply Chain (Transportation Systems, Logistics Process, etc.)
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Working knowledge of GMP, HACCP, BRC, food safety & quality.
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Ability to lead and delegate to a team of employees.
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Problem identification and solving capabilities with the ability to work under pressure in a fast-paced environment.
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Ability to multi-task and attention to detail (accuracy)
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Verbal and written communication skills
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General computer skills (e.g. MS Office)
Please note that any offer of employment will be conditional upon background and reference checks, including a criminal record check.
Health benefits and pension plan
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Weekly pay
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Onsite Cafeteria
- Must have union experience
- Must have logistics, supply chain experience.
- Must have Managed a fleet, drivers, dispatching, routing experience, Canada wide, route optimizing experience.
- Worked with RFP’s and pricing
- Must have experience in transit time
- Must know and have experience in pallet placements.
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