Technical Support Specialist
3 weeks ago
About Us Soutron Global is a B2B SaaS company that transforms how archives, libraries, cultural institutions, and corporate enterprises manage information, objects, and digital collections at the core of their organizations. Our solutions empower organizations across industries to preserve history, unlock knowledge, and drive meaningful impact. Location Remote (preferably Canada) Department Customer Support About The Role We are looking for a talented and motivated Technical Support Specialist to join our growing team. In this role, you will be a key resource for both our customers and our internal implementation team, providing expert guidance, hands‑on technical support, and practical advice. You will act as a product specialist, ensuring best practices and security standards are followed throughout the implementation and support lifecycle. Key Responsibilities Manage and maintain Windows Servers, ensuring stability, security, and performance Administer and support SQL Server, including scripting and queries Provide responsive, high‑quality customer support, building trust and resolving technical issues efficiently Support and troubleshoot at the database and application level Install, configure, and upgrade Soutron applications for customers in Soutron’s Cloud and on customer‑owned servers Support pre‑sales activities through technical discovery, product demos, and solution alignment Configure and support Single Sign‑On (SSO) for client implementations Required Skills & Qualifications Proven experience in Windows Server management and administration Strong SQL Server management and scripting skills Knowledge of SSO systems (e.g., Microsoft Entra ID) and frameworks (e.g., SAML, OAuth) Practical knowledge of HTML/CSS for troubleshooting and customization Excellent problem‑solving skills with a strong customer‑first mindset Strong communication skills, with the ability to work across teams and explain technical concepts to both technical and non‑technical audiences Nice To Have Skills Experience with automation and scripting (e.g., PowerShell, Power Automate, Python) Familiarity with cloud platforms such as Azure or AWS Experience with Microsoft Reporting Services (e.g., building or customizing reports) What You’ll Bring A passion for solving technical challenges and helping customers succeed A proactive mindset and eagerness to learn The ability to work independently and collaboratively in a remote‑first environment #J-18808-Ljbffr
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IT Analyst IV
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Toronto, Canada Global Technical Talent Full timePrimary Job Title: IT Analyst IV – Technical Support Alternate/Related Job Titles: Application Support Analyst Technical Support Specialist IT Access Management Analyst Systems Support Analyst AML Application Support Specialist Location: Toronto, ONOnsite Flexibility: Hybrid (Onsite 2 days weekly until Nov 3; increasing to 4 days weekly thereafter)Anchor...
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Technical Support Specialist
2 weeks ago
Toronto, Canada Bloom Equity Partners Full timeTechnical Support Specialist Location: Remote (preferably Canada) Department: Customer Support About Us Soutron Global is a B2B SaaS company transforming how archives, libraries, cultural institutions, and corporate enterprises manage information, objects, and digital collections at the very heart of their organizations. Our solutions empower organizations...
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Technical Support Specialist
3 weeks ago
Toronto, Canada Bloom Equity Partners Full timeAbout UsSoutron Global is a B2B SaaS company that transforms how archives, libraries, cultural institutions, and corporate enterprises manage information, objects, and digital collections at the core of their organizations. Our solutions empower organizations across industries to preserve history, unlock knowledge, and drive meaningful impact.LocationRemote...
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Technical Support Specialist
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Technical Support Specialist
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Toronto, Canada hive.co Full timeAt Hive, we’re all about creating moments that matter and helping event marketers connect with their biggest fans. Live events bring people together, and our industry-leading platform makes it easier than ever for promoters to build strong, lasting connections with their audiences. Our mission is simple: to help live events grow. **The Role**: Hive is...
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Technical Support Specialist
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Toronto, Canada Hive.co Full timeJoin to apply for the Technical Support Specialist role at Hive.co At Hive, we’re all about creating moments that matter and helping event marketers connect with their biggest fans. Live events bring people together, and our industry‑leading platform makes it easier than ever for promoters to build strong, lasting connections with their audiences. Our...
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Technical Support Specialist
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Toronto, Canada Hive.co Full timeJoin to apply for the Technical Support Specialist role at Hive.co At Hive, we’re all about creating moments that matter and helping event marketers connect with their biggest fans. Live events bring people together, and our industry‑leading platform makes it easier than ever for promoters to build strong, lasting connections with their audiences. Our...
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Hardware Designer Technical Specialist
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Toronto, Canada Winters Technical Staffing Full timeHardware Designer Technical Specialist Job Description produce application designs and equipment designs that meet requirements utilizing processes based on established engineering principles. Involved with complex and difficult designs. This will be a day shift position (8 hour per day). Pay rate will be $- / hr. months contract (may get extended based on...
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Hardware Designer Technical Specialist
2 weeks ago
Toronto, Canada Winters Technical Staffing Full timeHardware Designer Technical Specialist Job Description produce application designs and equipment designs that meet requirements utilizing processes based on established engineering principles. Involved with complex and difficult designs. This will be a day shift position (8 hour per day). Pay rate will be $- / hr. months contract (may get extended based on...
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Hardware Designer Technical Specialist
2 weeks ago
Toronto, Canada Winters Technical Staffing Full timeHardware Designer Technical Specialist Job Description produce application designs and equipment designs that meet requirements utilizing processes based on established engineering principles. Involved with complex and difficult designs. This will be a day shift position (8 hour per day). Pay rate will be $- / hr. months contract (may get extended based on...
