Bilingual CSR/Claims
4 weeks ago
Full Time Remote
Max Pay rate: $15.89/hr - $21.19/hr T4.
Key Accountabilities:
Individual Accountabilities:
Candidate Requirements/Must Have Skills:
1) Exceptional Communication Skills: Proficient in both verbal and written communication for diverse internal and external audiences.
2) Proficiency in Microsoft Office 365: Strong working knowledge of the Office 365 suite of programs.
3) Detail-Oriented with Quick Assessment Skills: This role requires a keen eye for detail, as it involves reviewing receipts, extracting data, and accurately inputting information into the system. An analytical mindset is essential to understand and make decisions based on the information presented.
4) Team and Individual Effectiveness: Proven ability to work effectively both independently and as part of a team in a fast-paced environment.
Soft Skills
• Strong customer service focus
• Ability to take initiative
• Excellent interpersonal skills and the ability to interact and work with others at all levels to achieve customer resolution
Nice-To-Have Skills:
- Bilingual English/French is an asset
- Previous claims adjudication and/or relevant insurance or health care industry experience a definite asset**
- Previous call center and/or data processing experience an asset**
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