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Director Quality, R&D

4 months ago

Ottawa, Canada Infinera Full time

At Infinera, your base pay is one part of your total compensation package. Your actual base pay will depend on your skills, qualifications, experience, and location. This role may be eligible for equity grants, discretionary bonuses, or commission payments. The amount of these incentives is based on the terms of the Company’s incentive plans, the Company’s financial performance, and/or individual employee job performance.

Infinera also offers paid leave, medical, 

dental, and vision coverage, 401(k), life, and disability insurance and to

eligible employees.

The R&D Quality Director role requires a unique blend of management and hands-on expertise, serving as a vital bridge between Quality and R&D. We are seeking a seasoned professional with over 20 years of industry experience, including substantial exposure to both software and hardware development. The successful candidate will lead a team of three quality managers, closely partnering with R&D to drive continuous improvements in product quality and processes. This pivotal role ensures that quality remains at the forefront of R&D efforts, fostering excellence across the entire organization.

Key Tasks & Responsibilities:

Secure Quality in Products & R&D Programs

  • Q target setting and monitoring
  • Process tailoring to secure programs have optimum R&D processes in place and adequately supported and deployed
  • Installation & execution of Program Quality Plans and use of metrics for monitoring and analysis of process performance
  • Q-Gate readiness check; product quality reviews and audits to monitor and foster process adherence

Support R&D Process Management

  • Support process management with subject matter expertise on international Q standards (e.g. TL, ISO) and best practices (e.g. left shifting)
  • Support the development, assessment and implementation of key R&D product and process performance measures/metrics
  • Support product RCA analysis on field issues escalated to R&D
  • Manage process improvement projects that are aligned with strategic goals
  • Provide training as it relates to driving process improvements
  • Independent and neutral Q org to secure quality in products and R&D programs
  • Seamless e2e Q workflow supported via Global Quality organization

KPIs:

  • TL9K Metrics for certified Product Categories

Key interfaces:

  • R&D / ProdM / Service Teams
  • Global Q Community

Required Experience:

  • 15+ years of experience in SW & HW Development
  • Proven Q mgmt. approach with expertise on best in class Q practices & methods
  • Experienced leadership re cross-functional / international teams
  • Certified auditor
  • ISO9K, TL9k, CMMI & Agile
  • Jira, SFDC

Education

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Infinera is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Infinera complies with all applicable state and local laws governing nondiscrimination in employment.

About Us

Imagine being part of a team that is fundamentally changing the way people communicate, the way they collaborate, the way they watch TV and explore the universe through the internet. Utilizing our uniquely differentiated technology, we have created an Intelligent Transport Network with more speed, capacity and scalability than ever before. Imagine a world with unlimited bandwidth. The network of tomorrow will allow for content and creativity limited only by the imaginations of its users.
If this is something that interests you, that excites you, come take a look at a team not bound by large company obstacles and bureaucracy, where an idea today can be set in motion tomorrow. Come take a look at Infinera

To learn more about working at Infinera visit our main Career page

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