Interim Program Manager

IMMEDIATE INTERIM OPPORTUNITY Interim Program Manager Reports To: Chief Human Resources Officer Duration: 6 - 12 Months Location: GTA (Hybrid) This is an exciting and critical interim engagement as the program manager will be a key strategic advisor to the CHRO and the CEO with direct responsibility for the turnaround and successful reintegration of a Workday and UKG implementation that has previously failed to meet its objectives. This role requires a strategic leader with deep expertise in project recovery, stakeholder management, and HR technology transformation. Key Responsibilities: Project Recovery & Analysis: Lead a comprehensive review of the initial Workday and UKG implementation, working closely with a Big 4 partner and other key stakeholders to identify root causes of failure. Facilitate workshops and interviews to gather insights from all impacted parties. Document and communication lessons learned to executive leadership. Roadmap Development & Reintegration: Develop a clear, actionable roadmap for bringing the project back on track, focusing on rapid stabilization and sustainable success. Prioritize the adoption of centralized scheduling and standardized processes, eliminating unnecessary customizations that contributed to previous challenges. Ensure all solutions align with industry’s best practices and regulatory requirements. Stakeholder Engagement: Collaborate with internal teams (HR, IT, Finance), and external partners to drive alignment and accountability. Establish transparent governance structures and regular communication channels. Process Reengineering: Lead efforts to reengineer business processes, leveraging Workday and UKG’s out-of-the-box capabilities wherever possible. Drive change management initiatives to support staff adoption and minimize resistance. Resource Leadership & Executive Support: Quarterback internal and external resources, ensuring all parties are aligned, engaged, and working toward common objectives. Serve as the primary point of coordination between external partners, internal teams, and other stakeholders. Provide proactive support to the executive sponsor, ensuring their vision and priorities are reflected in all project activities. Project Planning & Ownership Deliver a realistic, detailed timeline and project plan for reintegration, based on thorough analysis and stakeholder input. Take full ownership of the reintegration plan, driving execution and holding all contributors accountable for milestones and deliverables. Risk Management & Reporting Identify and mitigate risks associated with reintegration. Provide regular progress updates, actionable insights, and escalation of critical issues to executive sponsors. Qualifications & Experience Demonstrated success in recovering and delivering complex HRIS projects (Workday and/or UKG), with 3,000 users plus in complex centralized scheduling environments. Experience working with major consulting partners on large-scale system implementations. Strong background in project management, process reengineering, and change management. Proven ability to drive adoption of standardized solutions and reduce system complexity. Project Recovery: Expertise in turnaround strategies for failed technology projects. Technical Knowledge: Deep understanding of Workday HCM, UKG Pro/Kronos, and integrations. Stakeholder Management: Ability to influence and align diverse groups, including external consultants. Process Optimization: Skilled in process mapping, reengineering, and best practice adoption. Communication: Exceptional written and verbal skills for executive-level reporting. PLEASE SEND YOUR CV (AS A WORD DOC) TO: (Subject: Job Title) LHH Knightsbridge Interim Management is a service to help our clients address a wide range of scenarios including leadership support due to sudden departures, driving key change initiatives or leading transformation projects. Our interim executives step in with minimal downtime to meet specific objectives and deliver results. All have held senior positions in the past and have now chosen to offer their unique depth and breadth of experience to organizations on a limited engagement basis. Follow the LHH Knightsbridge LinkedIn page and set up a job alert to learn about new Executive Interim opportunities. Lee Hecht Harrison Knightsbridge Corp. is committed to providing equitable treatment and accommodation to ensure a barrier-free recruitment process. In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and our AODA policy, a request for accommodation will be accepted as part of the hiring process. If you require accommodation to apply or if selected to participate in an assessment process, please provide your accommodation needs in advance to the Recruitment Lead for this opportunity. We thank all interested candidates in advance; however, only individuals selected for interviews will be contacted. November 2025