Workday Certified Payroll Manager

Overview Kognitiv Inc. is redefining Workday partnership by combining deep expertise with a people‑first mindset. We build innovative solutions, create a thriving culture, and empower talented people to thrive in a fast‑growing company. Must be Workday Payroll Certified by a Workday Partner and have extensive experience configuring Workday Payroll. Responsibilities Manage a portfolio of client accounts across various industries and enterprise levels. Scope, estimate, and plan deliverables and timelines for client projects; drive successful delivery in partnership with consultants and project managers. Serve as a subject matter expert on high‑impact projects, guiding clients through strategic planning, implementation, and stabilization. Measure, support, and address client satisfaction; ensure escalations are addressed and mitigated in a timely manner and communicate with leadership on all escalations. Achieve/exceed annual client satisfaction targets and other defined Key Performance Indicators. Assist in sales engagements for prospects; provide demos, scoping, estimating, timeline advice, product solutioning, and showcase Kognitiv as a top partner in the ecosystem. Directly manage a global, remote team of consultants; execute management responsibilities including resource management, goal setting, performance expectations, evaluating performance, coaching and feedback, training and development, engagement and retention, career progression, and hiring. Develop new tools and methodologies to streamline project delivery and internal operations. Meet key performance indicators set for this role (ex: utilization target, service level agreements, customer satisfaction scores, etc). Work in a fast‑paced environment that requires tasks to be completed quickly and accurately. Qualifications Workday Payroll Certified with 6+ years of experience as a consultant leading and deploying Workday Payroll implementations or supporting Workday Post‑Production / AMS Services. Deep knowledge of Data Analysis, Security, Reporting, and Workday Payroll Modules (Pay Component Configuration, Taxes, Accounting, Payroll Reporting, FLSA, Flat Sum Bonus, Retro, Payroll Business Processes, EIBs & Data Conversion). Broad business and technology understanding and deep awareness of industry trends in either Human Resource Management, Financials or Enterprise Resource Planning or Payroll. Experience leading multiple, concurrent projects across the full project lifecycle from initial scoping to Go‑Live; strong understanding of project management methodologies, change management principles, tools, and best practices. Ability to work independently, navigate ambiguity, prioritize conflicting demands, multi‑task effectively and thrive in a fast‑paced, high‑growth environment with no supervision. Experience in issue resolution and escalation management. Proven ability to see around corners thinking about both the big picture and individual needs. Excellent communication and interpersonal skills; build strong relationships across distributed teams, clients, and time zones. Ability to influence individuals across all levels of internal and external organizations (individual contributor to C‑Suite). Ability to manage, develop, coach, and mentor global teams in a remote working environment. Able to come up with improvements in tools and/or processes to help the practice. Advanced Microsoft Excel skills required. Ability to meet travel requirements (