IT Support Specialist: Hands-On Help Desk

A technology solutions company in Toronto is seeking an IT Support Specialist to handle end-user help requests, perform hands-on repairs, and maintain service desk incident documentation. The ideal candidate will have at least 4 years of experience, knowledge of basic computer hardware and software, and strong customer service skills. Familiarity with...

A technology solutions company in Toronto is seeking an IT Support Specialist to handle end-user help requests, perform hands-on repairs, and maintain service desk incident documentation. The ideal candidate will have at least 4 years of experience, knowledge of basic computer hardware and software, and strong customer service skills. Familiarity with...

**Help Desk Training Support Specialist** Contract - 14 Months On-Site The Bishop Strachan School “BSS” has been a leader in girls’ education since 1867. We help talented girls become fearless women who are able to navigate the world with intellectual curiosity, agility, and compassion. We teach them to find purpose, feel confident, and speak with a...

**Help Desk Training Support Specialist** **Contract - 14 Months** On-Site - The Bishop Strachan School “BSS” has been a leader in girls’ education since 1867. We help talented girls become fearless women who are able to navigate the world with intellectual curiosity, agility, and compassion. We teach them to find purpose, feel confident, and speak...

Need someone with an MSP background **Responsibilities**: - Interpret, understand, and deliver end-user requirements. - Troubleshooting hardware, software, and networking issues for various clients. - Previous work with MSP is must **Must-haves**: - 1-year experience in Managed Service Provider (MSP) Environment. - 1-2 years’ experience with Ticketing...

Location Address: Scarborough - 2 weeks training onsite and then Hybrid work model (4 days onsite per month) Contract Duration: 1 year Possibility of extension: Yes Conversion to FTE: Based on performance + vacancy Number of Positions: 1 Schedule Hours: Monday Friday – Either 9:30 am 5:30 pm, 10:30-6:30 pm or 11 am - 7 pm. Late shift rotation (12 pm -...

**IT Help Desk Support Specialist** Toronto ON/Hybrid Model **Minimum Position Qualifications/Requirements**: - Bachelor’s degree in Computer Science, Information Technology, System Administration, or equivalent experience required. - 5+ years of experience working as a tier 1-2 support specialist in a Windows environment. - ITIL certification or...

Location Address: Scarborough - 2 weeks training onsite and then Hybrid work model (4 days onsite per month)Contract Duration: 1 yearPossibility of extension: YesConversion to FTE: Based on performance + vacancyNumber of Positions: 1Schedule Hours: Monday Friday – Either 9:30 am 5:30 pm, 10:30-6:30 pm or 11 am - 7 pm. Late shift rotation (12 pm - 8 pm)...

Role: Bi-lingual Help DeskLocation: Canada (Remote)Hiring: Contract Day to Day job Duties: (what this person will do on a daily/weekly basis) · Manage inbound requests for support via multiple channels including Chat, Telephone, Automated Email, Portal Generated requests. · Diagnoses and troubleshoots Level 1 problems encountered with personal computer...

We are looking for a Help Desk Technician for a full time permanent engagement. Role is fully on site in Downtown Toronto. Job Description: - Serve as the first point of contact for IT support to all firm staff. - Address Help Desk tickets and provide personalized assistance for hardware and software issues. - Deliver remote technical support to end users...