Senior Software Engineer, Analytics
2 days ago
About Ada Ada is an AI customer service company whose mission is to make customer service extraordinary for everyone. We raise a new standard of quality customer service at scale, enabling enterprise companies to deliver experiences that people love—instant, proactive, personalized, and effortless. Founded in 2016, Ada has powered over 5.5 billion interactions for leading brands and is backed by over $250 million in funding from tier‑one investors. Role Overview As a Senior Software Engineer, you will partner with product managers, designers, and machine learning scientists to build scalable systems and work directly with large language models (LLMs). Your contributions will shape the future of AI‑driven customer support, ranging from feature design to technical foundations of our platform. About You 5+ years of software development experience with a strong preference for Python, JavaScript/TypeScript, and React Experience with data‑warehousing technologies (Redshift, MongoDB, Elasticsearch, ClickHouse, or similar) and messaging systems such as RabbitMQ Ability to design end‑to‑end data pipelines, from scalable schema design to feature engineering for customer insights Proficiency with monitoring and observability tools (DataDog, Grafana, or similar) Comfortable with ambiguity, shaping product direction alongside product and design teams Clear communication of technical decisions, explaining the "what" and "why" behind architectural choices Experience mentoring engineers through code reviews, design discussions, and knowledge sharing Outcomes Execute on our analytics product roadmap by designing resilient, high‑volume analytics data architecture that meets performance and product success criteria Champion best practices in development and code quality, providing insightful feedback within the engineering organization Collaborate closely with product, design, and customer teams to deliver an excellent AI Agent platform experience Benefits Unlimited vacation Comprehensive health, dental, vision, travel, and life insurance Wellness account for overall well‑being Employee & Family Assistance Plan Perks Flexible work schedule Remote‑first with in‑person options Learning & development budget Work‑from‑home budget for tools and support Access to cutting‑edge AI tools and hands‑on LLMs Industry‑leading innovation and growth opportunities Seniority level: Mid‑Senior levelEmployment type: Full‑timeJob function: Engineering and Information TechnologyIndustries: Software Development Thank you for your interest in joining us at Ada. Due to the high volume of applications, we will only contact candidates whose qualifications match closely to the requirements of the position. #J-18808-Ljbffr
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Senior Software Engineer
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, , Canada Cyderes Full timeSenior Software Engineer - Analytics 2 days ago Be among the first 25 applicants We help the world Be Everyday Ready™Today’s threatscape is relentless. So are we. At Cyderes, we specialize in building practical IAM, exposure management, and risk programs, and stopping active threats fast with MDR that works with your existing security tools — all...
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Senior Software Engineer
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, , Canada Cyderes co Full timeWe help the world Be Everyday Ready ™ Today's threatscape is relentless. So are we. At Cyderes, we specialize in building practical IAM, exposure management, and risk programs, and stopping active threats fast with MDR that works with your existing security tools — all augmented by AI and driven by seasoned operators. Our tireless global team is...
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, , Canada Beacon Software Full timeBeacon Software is a permanent capital holding company which acquires and grows essential businesses. We are a profitable series B+ firm that combines great technologists, operators and M&A professionals to accelerate the scale of the ambition of the dozens of businesses we own and operate. We are supported by capital from tier-1 venture capital, crossover,...
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Senior Analytics Software Engineer | Lead
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, , Canada Cyderes Full timeA cybersecurity firm in Canada seeks a Senior Software Engineer to lead analytics projects and mentor team members. The ideal candidate possesses strong technical skills in Python, GoLang, and cloud technologies. This role combines technology leadership with hands-on development, ensuring best practices in software engineering. Competitive compensation and...
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, , Canada Beacon Software Full timeBeacon Software is a permanent capital holding company which acquires and grows essential businesses. We are a profitable series B+ firm that combines great technologists, operators and M&A professionals to accelerate the scale of the ambition of the dozens of businesses we own and operate. We are supported by capital from tier-1 venture capital, crossover,...
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Senior Software Engineer, Analytics
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Remote - Canada Ada Full time US$80,000 - US$160,000 per yearEngineering at Ada As an Ada engineer, you'll have the autonomy to make a huge impact and the opportunity to work alongside talented peers who challenge and inspire you. We move fast, take ownership, and always strive to improve, both as individuals and as a team. You will partner with product managers, designers, and machine learning scientists and will be...
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, , Canada Aplos Software Full timeAbout Aplos, Raisely and Keela: We’re excited to share that Aplos, Raisely, and Keela have come together to form one unified company with a shared mission: to help nonprofit organizations thrive. While we continue to offer the products you know and love, we now operate as one team, dedicated to making nonprofit work easier, more impactful, and more...
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