Network Manager

Join to apply for the Network Manager role at Home Hardware Stores Limited . Talent Acquisition Specialist at Home Hardware Stores Limited Welcome Home We’re more than Canada’s largest independent hardware and building supplies retailer—we’re part of communities across the nation. Driving Secure and Future-Ready Network Excellence at Home As the Network Manager, you will oversee all aspects of the Network team to ensure a dependable, responsive, and supportable corporate network and modern collaboration environment – built and maintained in alignment with industry best practices, tools, and processes. Led by the Senior Manager, Network and Security, this opportunity suits a hands-on and forward-thinking leader with deep technical expertise, strong operational discipline, and a commitment to continuous improvement and security best practices. Responsibilities Provide leadership, guidance, development, and direction to a collaborative team of Network Administrators and Analysts. Manage work schedules, conduct performance reviews, coordinate training, and provide off-hours support and backup for the team. Take initiative to proactively dive in, troubleshoot issues, and provide support wherever needed. Ensure proper placement, installation, and maintenance of network and collaboration infrastructure across all of Home’s Distribution Centres. Monitor and log the network and collaboration infrastructure to ensure reliability and performance. Oversee network processes and procedures to ensure stable operation and efficient performance. Plan, measure, and report on process and procedural improvements. Maintain strong awareness of network security best practices, ensuring compliance, risk mitigation, and alignment with industry standards. Serve as the escalation point for troubleshooting and resolving network incidents and problems. Oversee the integration of new projects into the network and telecommunications environments. Participate as a member of the Change Advisory Board. Qualifications Bachelor's or Diploma in Computer Science. Relevant certifications such as CCNA, CCNP, CCIE, Network+, or equivalent are preferred. A minimum 10 years of progressive experience in network infrastructure, including at least 5 years in a leadership or people management role. Working knowledge of Cisco, Juniper, and Palo Alto networking technologies, including WAN, LAN, and cloud (Azure) architectures. Familiarity with ITIL processes is an asset. Demonstrates strong leadership and effectively supervises, mentors, and motivates the team to maintain focus on key objectives. Excellent understanding of project management methodologies, with proven experience managing IT projects. Demonstrates exceptional time management and organizational skills. Possesses excellent written and verbal communication skills, able to interpret technical and non-technical information and present it in a clear, user-friendly manner. Effectively solves complex problems using standard processes and innovative tools; self-motivated, proactive, and results-oriented in delivering complete solutions. Ability and availability to provide extended hours and off-hour support. The ability to be onsite three days a week at our corporate office in St. Jacobs, to accommodate our hybrid working model. Benefits Competitive earnings opportunity. Annual Incentive/Bonus Program. Health, Dental, Vision, Paramedical, Disability coverage, Out of Country Travel Insurance, Life Insurance, Employee Family Assistance Program. Defined Contribution Pension Plan with Company Match, and choice of contribution level. Group RRSP. Discounts from our corporate retail stores. Competitive vacation time. Personal and sick time. Employee Discount Program through Venngo WorkPerks. Bring your unique skills, thrive with interesting and challenging work, and experience what it’s like at Home. Apply today – this is a great opportunity to join a proudly Canadian company that is 100% ready to help you build your future. Home Hardware recognizes the value of a diverse team. We believe that different perspectives, backgrounds, and experiences make us stronger as an organization. Applicants representing the full diversity of communities in Canada are encouraged to apply with confidence. Please let us know if you require accommodation during the recruitment process. Seniority level Mid-Senior level Employment type Full-time Job function Information Technology and Management Retail #J-18808-Ljbffr