Smart Utilities

Smart Utilities - Senior Manager/Associate Director Join to apply for the Smart Utilities - Senior Manager/Associate Director role at Capgemini . We are seeking a dynamic Smart Utilities leader to lead proposals and commercial propositions that align with customer needs and deliver consulting engagements that solve complex issues in the Power & Utilities for clients across Canada. This individual will build credibility by knowing what’s happening in clients’ businesses and with their competitors. Key Responsibilities Develop strategy and technology roadmaps aligned with regulatory requirements, utility goals, and customer experience priorities. Lead digital grid initiatives, such as demand‑side management, outage management, DER integration, and time‑of‑use billing. Collaborate with business, IT, operations, cybersecurity, and vendor teams to define architectural standards and design patterns. Participate in new business opportunities by developing ideas and solutions. Lead proposals and commercial propositions that align with customer needs and differentiate Capgemini from the competition. Effectively navigate ambiguous and complex relationships and contexts with a very good level of emotional intelligence, leveraging differences, asking questions, and supporting coaching and feedback. Adapt to varied cultural and personal styles to work effectively with others’ differences, concerns, and motivations. Collaborate actively with subject‑matter professionals, product owners, end users and client stakeholders. Provide strategic insights and oversight for team members, anticipate client needs and be responsive to clients as part of engagement delivery; monitor service quality in respect of specific client requirements. Successfully manage engagements to schedule and budget. Stay up to date with industry trends, developments, technologies, and new digital grid technology capabilities; actively share these with team members and apply to existing engagements. Model effective collaborative behaviors when working with individuals, teams, clients, and technology partners. Ensure adherence to regulatory standards (e.g., NERC CIP, ISO, IEC), data privacy laws, and security best practices. Develop account plans and coordinate delivery of a range of service offerings, building trust by mobilizing the right resources and facilitating consistent quality. Stay current with the latest trends in the Power & Utilities industry to be a trusted advisor/subject matter expert for our client’s business. Required Skills & Qualifications A bachelor’s degree in business, Information Technology, Engineering, Economics, Finance, or related field. Proven 6‑8 years well‑rounded work experience in one or more of the following industries: Electric Transmission, Distribution, Generation, Regulatory, or Customer. A solid understanding of operations, business processes, use cases, business value and OT vendor landscape for Power and Utilities clients. Lead Consulting engagements with multi‑disciplinary global teams that solve complex issues in the Power & Utilities industry. Operational Technology (OT), customer strategy, and/or AMI experience through operations or delivering consulting services to Power and Utilities clients would be an asset. Successfully manage engagements’ time and budgets. Communicate complex messages and implement difficult decisions while building and maintaining strong relationships based on trust. Maximize operational efficiencies on engagements. Excellent leadership and management skills. Proven ability to build, manage and foster a team‑oriented environment. Demonstrated ability to have worked on complex problems requiring cross‑functional team coordination. Proven ability to work creatively and analytically in a problem‑solving environment. Strong client management, road‑mapping, and workshop facilitation skills. The flexibility to expand horizons and gain competence in multiple digital grid domains. Excellent communication skills (written and verbal) and the ability to clearly communicate with leadership and colleagues about technical capabilities, limitations, issues and recommendations. Life at Capgemini Flexible work Healthcare including dental, vision, mental health, and well‑being programs Financial well‑being programs such as 401(k) and Employee Share Ownership Plan Paid time off and paid holidays Paid parental leave Family building benefits like adoption assistance, surrogacy, and cryopreservation Social well‑being benefits like subsidized back‑up child/elder care and tutoring Mentoring, coaching and learning programs Employee Resource Groups Disaster Relief Equal Employment Opportunity Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. Accommodations Capgemini will consider reasonable accommodations to provide individuals with disabilities equal employment opportunity. #J-18808-Ljbffr