Learning Consultant

Learning Consultant - Academic Success (Indigenous) Position summary and responsibilities for the Learning Consultant - Academic Success Program (Indigenous) at Wilfrid Laurier University. This role supports Indigenous students at Laurier’s Waterloo and Brantford campuses, with primary location in Waterloo and occasional travel to Brantford. Position Summary The incumbent will provide services to support student access, transition support, and academic success programs for Indigenous students. The role is jointed managed by the Manager, Indigenous Student Services, and the Associate Director, Transition & Learning Services. The position requires regular evening and weekend work and occasional travel to partner locations and Laurier campuses. Accountabilities Academic Success Programs Lead, develop and coordinate academic success programs tailored to Indigenous student cohorts in Waterloo and Brantford (including new incoming students, senior students, students on probation, graduate students, and program-specific cohorts). Lead outreach, coordination, and facilitation of Indigenous student transition programming. Support the Laurier 101 team in delivering summer transition initiatives. Develop new transition programs for diverse Indigenous student cohorts (e.g., mature and transfer students). Hire, train, and supervise Indigenous student academic mentors. Provide monthly one-on-one academic coaching and study skills sessions. Manage administrative tasks such as tracking attendance, student outreach, and supporting research and program evaluations. Assist self-identified Indigenous students with individual outreach and registration support. First Year Experience and Beyond Provide ongoing academic support to self-identified Indigenous students through individual consultations, workshops, and drop-in sessions. Oversee and facilitate the SEEDs transition program. Engage students through multiple platforms, including email, social media, and events. Collaborate with Indigenous Student Support Coordinators to identify learning needs and facilitate referrals. Strengthen partnerships with multi-campus student services (Residence, Learning Skills & Development, Career Centre, Student Wellness Centre, Accessible Learning) to enhance Indigenous student support. Analyze student data to identify trends and at-risk students; proactively lead outreach efforts with targeted retention support. Learning Consultant Conduct individual and group consultations to help students overcome learning challenges (time management, procrastination, note-taking, exam preparation). Implement culturally appropriate learning strategies rooted in Indigenous pedagogies and methodologies. Design and deliver tailored learning strategies through workshops, presentations, and digital resources. Oversee hiring, training, and supervision of academic student peer coaches and graduate mentors. Develop and utilize tools for data collection, analysis, and assessment to inform senior academic administrators. Promote research-based approaches to student success through direct consultations and academic resources. Other - Data Collection, Reports, Research, and Assessment Support Indigenous student-focused events to foster community and engagement; ensure consistency of program delivery. Develop tools for data collection, assessment, and reporting to faculty and senior administrators. Stay informed on best practices in student success within Canadian and international post-secondary institutions. Maintain relationships with other universities to stay updated on academic policies and trends. Qualifications Must be an Indigenous person and complete Laurier’s Indigenous Identity Verification process. Ability to articulate an Indigenous worldview within a post-secondary education context. Master’s degree in education, psychology, social work, Indigenous Studies or Master’s degree in a relevant area with a Bachelor of Education degree. Minimum 2–3 years’ related work experience, including practical experience. Exceptional interpersonal skills (creative, diplomatic, interculturally sensitive, patient, tactful). Strong computer skills; proficient with MS Word, MS Excel, MS PowerPoint. Familiarity with university atmosphere/services. Understanding of research and trends related to transition, retention, student success, and learning development. Understanding of adult learning theory, student development theory, metacognition, and learning strategies. Understanding of diverse student needs (e.g., Indigenous Students, First-Generation, Mature, College Transfer) is an asset. Experience developing interactive theory-based learning materials and workshops for in-person and online delivery for large and small audiences. Experience providing individual consultations with students. Experience hiring, training, and supervising student employees. Ability to manage crucial conversations with developed conflict management skills. Strong time management, organizational, communication, and problem-solving skills; able to work independently and in a team. Research methodology training is an asset; mental health training is an asset to support at-risk students. Must possess a valid driver’s license. This position has not been deemed eligible for educational equivalencies. Hours of Work : This is a full-time, continuing position. Normal hours are 8:30 am to 4:30 pm, Monday to Friday. Limited flexibility regarding flexible work arrangements. See Policy 8.14 (Flexible Work Policy) for more information. Arrangements must be approved by the direct manager. Schedule may be adjusted to meet operational requirements. Compensation Level : G Rate of Pay : Hiring salary range posted: $51.55 to $54.49 per hour with an annual step progression on anniversary date up to $57.20 per hour. Considerations for new hire step placements include qualifications, experience, market rates, internal equity, and learning curve. Notes Seniority level: Mid-Senior level Employment type: Full-time Job function: Administrative and Education Industries: Higher Education Referrals increase your chances of interviewing at Wilfrid Laurier University by 2x Sign in to set job alerts. We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr