Senior Forward Deployed Engineer

Senior Forward Deployed Engineer - Remote East Coast NA and LatAm Overview As a Forward Deployed Engineer at Camunda, you will work at the intersection of Engineering, Product Management, and Customer Success to ensure the successful adoption and integration of Camunda 8 by our key customers. What You’ll Be Doing Influence product direction based on technical insights and real-world feedback Strategize with PM, Design, Engineering, and Field teams on how to solve complex enterprise issues in a repeatable way Directly assist with implementation for strategic customers Build tools, prototypes, or code contributions that bridge gaps in product capability or documentation Partner closely with account teams to solve complex integration challenges and accelerate value delivery Customer Advocacy — Act as a customer proxy within the Engineering organization, ensuring real-world needs inform product strategy Customer Implementation & Onboarding — Lead and support the technical implementation of Camunda 8, including deployment strategies, infrastructure integration, and environment-specific customization Product Contribution — Identify gaps or friction points in customer usage. Contribute code (Java, React, Python) or build MVPs to resolve them. Partner with core Engineering for final delivery and maintenance Cross-Functional Collaboration — Work closely with Account Managers, Customer Success, and Consulting to understand customer needs and ensure alignment across functions Technical Troubleshooting — Diagnose and resolve complex technical issues related to deployment, integration, and performance Product Expertise & Documentation — Create and maintain advanced documentation, architectural guidance, and best practice resources Platform Breadth — Develop and maintain a broad understanding of the Camunda platform: Zeebe, Operate, Identity, Connectors, and modeling tooling What You Bring Ability and/or willingness to use our product Bachelor’s degree in Computer Science, Engineering, or equivalent experience At least 3 years in software development or technical customer-facing roles Proficiency in Java Working knowledge of cloud platforms (AWS, Azure, GCP), networking, Kafka, Elasticsearch, and relational databases (SQL, Oracle) Excellent interpersonal and communication skills — able to simplify complex technical concepts for varied audiences Nice-to-haves Experience with containerization technologies (Docker, Kubernetes) Familiarity with observability tools (e.g., Grafana, Prometheus) Exposure to business process automation (e.g., BPMN, workflow engines, Camunda) Open-source contributions or experience building internal tools CI/CD and DevOps experience Compensation & Benefits The annual Total Cash range for this position varies by country. For Camunda entities, ranges are provided for United States, Germany, United Kingdom, and Singapore, with the expectation of equity and country-specific benefits where applicable. United States: $143,800.00 to $231,900.00 Germany: €92,900.00 to €153,700.00 United Kingdom: £90,300.00 to £148,500.00 Singapore: S$178,600.00 to S$267,900.00 If you are outside listed countries, you may be employed by Remote (PEO). A Total Rewards Calculator will outline the Total Cash range for your country during the process. Benefits & Perks Remote & Flexible: Work from anywhere with home office setup support and flexible time off In Person Connection: Annual kickoff events, team offsites, and travel budgets Health & Wellbeing: Local healthcare access and global mental wellbeing resources Financial Security: Retirement/pension plans and insurance where relevant Professional Growth: Annual learning stipend for courses, certifications, books Global/Local benefits as applicable We are an equal opportunity employer. All qualified applicants will receive consideration without regard to gender, race, ethnicity, religion, belief, sexual orientation, age, disability or any other protected characteristic. We welcome your application. #J-18808-Ljbffr