Senior Applications

Senior Applications & Integration Engineer WOLF is on the hunt for a full-time Senior Applications & Integration Engineer to join our customer support and applications team based in our office in Aurora, ON. This is a primarily on-site role with occasional flexibility for remote work when tasks allow. Your Mission Brief Working closely with Engineering, Quality, RMA, and Sales, you’ll play a mission-critical role in customer system integration, resolving hardware, software, and firmware issues as well as design-level problems raised by customers. You will reproduce customer environments (carrier/backplane, BIOS/UEFI, drivers/BSP, OS images) to recreate issues, determine root cause, and propose ECRs and ECOs that improve reliability and ensure seamless integration of WOLF’s high-performance embedded systems into defence and aerospace applications. Responsibilities Leading technical triage: Quickly assessing customer issues and routing them to Engineering, Quality, or RMA as needed Driving integration success: Replicating customer problems in the lab and developing actionable fixes Championing customer engagement: Serving as a trusted point of contact through calls, email, and on-site visits Accelerating resolution: Managing technical requests in GitHub, Jira, and other ticketing systems to ensure timely closure Collaborating cross-functionally: Partnering with Sales, Production, and Engineering to deliver scalable solutions Elevating documentation: Producing troubleshooting guides, FAQs, and manuals that enable faster customer self-service Enhancing quality systems: Initiating EPRs and ECOs while contributing field insights that strengthen QMS processes Representing WOLF externally: Showcasing technical expertise at conferences, customer demos, and industry forums Your Edge You hold a Bachelor’s degree or college diploma in Electronics, Computer, or Systems Engineering (or a related field) and bring 7+ years of experience in field application engineering, technical support, or product/application engineering. You have proven experience with XMC, VPX/OpenVPX, PCIe, FPGA, GPUs, and platforms from NVIDIA and AMD, paired with knowledge of defence standards such as SOSA, CMOSS, and VICTORY. You are adept at Linux debugging (dmesg, journalctl, kernel logs), have an understanding of PCIe fundamentals, and are familiar with CUDA basics or ROCm awareness. You bring experience with Python, Bash, and scripting for automation, as well as using oscilloscopes, protocol analyzers, and other lab instrumentation to identify and resolve complex integration issues. What You Bring to the Table Managing technical workflows: Handling complex requests in GitHub, Jira, or similar systems to ensure timely resolution Debugging and analysis: Using schematics, motherboards, and test carriers to replicate and resolve hardware and integration issues Driving systems integration: Applying a systems engineering background to support customer adoption and troubleshoot embedded solutions Expanding valuable expertise: Exposure to thermal characterization, PCIe link training/Gen negotiation, DMA, BIOS/UEFI settings, GPU driver alignment, backplane/carrier bring-up, RTOS/BSP (VxWorks, Integrity), and video pipelines (V4L2/GStreamer) Strengthening compliance: Supporting quality with knowledge of ISO/QMS environments (ISO 9001, AS9100D) and methods such as Six Sigma/8D and CAPA Delivering defence and aerospace expertise: Bringing experience in high-reliability, regulated environments where compliance and precision are paramount Translating complexity: Communicating technical issues clearly to customers and non-technical stakeholders Collaborating across teams: Partnering with Engineering, Quality, Sales, Production, and RMA to deliver customer-focused solutions Building technical expertise: Leveraging assets such as IPC certification, quality assurance training, or Six Sigma credentials to enhance performance Representing WOLF externally: Engaging with defence and aerospace customers through calls, site visits, and industry events with a willingness to travel as needed About the Benefits WOLF invests in you – not just through a competitive base tailored to your skills and experience, but with a benefits package designed to support your health, growth, and work-life balance. Here’s what you can look forward to: Base Pay Range: CA$100,000.00/yr - CA$130,000.00/yr Wellness & Coverage: Health Care Spending Account, short- and long-term disability plans, and a monthly Wellness Allowance Generous Time Off: Three weeks’ paid vacation plus an additional week of company-wide holiday shutdown Profit Sharing: Participate in our profit-sharing program after one year of service Relocation Support: Assistance available for the right candidate to make your move seamless Professional Development: Budget for training, conferences, and memberships to keep your skills ahead of the curve Team Culture: Regular social events—from food-truck lunches and sports outings to bi-weekly wellness mornings and holiday parties Ready to Unlock Your Mission? Applicants must be able to provide valid documentation to show Canadian or US citizenship or Canadian Permanent Residency and undergo a police check with no criminal background. Apply today Positions and Other Tools Seniority level: Not Applicable. Employment type: Full-time. Job function: Customer Service, Engineering, and Other. Industries: Defense and Space Manufacturing, Computers and Electronics Manufacturing, and Computer Hardware Manufacturing. #J-18808-Ljbffr