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General Manager

3 months ago

London, Canada Hospitality London Full time

Hotel General Manager

We are seeking an experienced, energetic, passionate and caring Hotel General Manager to lead a fantastic team in London, Ontario. The ideal candidate will be able to demonstrate a track record of success in hospitality leadership and will have a strong understanding of the local market.

About the hotel:
This 100+ guestroom 3-star branded Hotel in the London area. Featuring well appointed rooms and hotel amenities including complimentary breakfast, wi-fi, business center, and express check-out. The hotel also boasts a meeting space that can accommodate approximately 50 people.

Job Responsibilities:
The GM will be responsible for the overall management and operation of the hotel including optimizing operations, profitability, sales, marketing, revenue management, guest experience and quality. Also:

  • Work collaboratively with the team and other hotel leaders
  • Lead the entire team effectively, maintaining excellent employee relations
  • Provide meaningful and appropriate forecasts
  • Lead business & strategic planning
  • Maximize sales and profitability, ensuring cost control
  • Be actively involved and lead sales & revenue management
  • Be a proactive problem solver
  • Ensure that the venue is well maintained and clean
  • Present meaningful capital planning
  • Be a mentor and help develop the hotel’s leaders and future leaders
  • Ensure consistent compliance to service and brand standards
  • Work a varied schedule, dynamic to business volumes and hotel needs
  • Other duties as appropriate

Qualifications:

  • Experience as a hotel general manager or as a senior hotel leader
  • Experience working within a Branded Hotel Environment
  • Appropriate Business Degree or Hospitality Diploma
  • Clear and concise written and verbal communication skills
  • Ability to work with the hotel team to obtain consensus and work collaboratively to drive results
  • Demonstrate team building experience and ability to lead by example
  • A results-oriented history of success
  • Ability to foster a guest service culture that drives superior guest experiences
  • Experience in training and developing employees
  • Be a hands on leader
  • Comfort dealing with continuous change and dynamic hotel needs

Compensation:

  • Competitive Salary, Bonus Plan & Benefits Plan

Job Type: Full-time

Schedule:

  • Monday to Friday
  • Weekends as needed

Experience:

  • Hospitality: 5 years (required)

Language:

  • English (required)

Work Location: In person

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