Chief, District 12 IT Operations

Chief, District 12 IT Operations Department of Transportation Job Code #: JC- Salary: $9,387.00 - $12,579.00 per Month (New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.) Final Filing Date: 12/4/2025 Application Methods: Electronic (Using your CalCareer Account), By Mail, Drop‑off Job Description and Duties Under general direction of the Branch Chief, Information Technology Manager II, IT District Operations, the incumbent serves as the Chief for the District 12 IT Office. The incumbent oversees the Client Services and System Support Units. These IT operations are staffed by IT professionals in various IT classification levels ranging from Information Technology Associate to Information Technology Supervisor II, who are responsible for end‑user desktop and mobile computers support, Local Area Network Support, Server Hosting, Storage Management, IT Procurement, Asset Management, etc. The incumbent has full management responsibility for standards, processes, procedures for the analysis, design, implementation, maintenance, operation and procurement of hardware and software for desktops and mobile devices. The incumbent has full management organizing, planning, coordinating, directing and controlling all activities associated with the day‑to‑day IT operations of the District 12 Santa Ana Office and supported region. Domain): Client Services Additional information about the job can be found in the Duty Statement. Working Conditions This position may be eligible for telework. The amount of telework is at the discretion of the Department and based on Caltrans’s evolving telework policy. Caltrans supports telework, recognizing that in‑person attendance may be required based on operational needs. Employees are expected to be able to report to their worksites with minimum notification if an urgent need arises. The selected candidate will be required to commute to the headquartered location as needed to meet operational needs. Business travel may be required and reimbursement considers an employee’s designated headquartered location, primary residence, and may be subject to CalHR regulations or applicable bargaining unit contract provisions. All commute expenses to the headquartered location will be the responsibility of the selected candidate. Minimum Requirements You will find the Minimum Requirements in the Class Specification. INFORMATION TECHNOLOGY MANAGER I Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC- Position #: Working Title: Chief, District 12 IT Operations Classification: INFORMATION TECHNOLOGY MANAGER I # of Positions: 1 Work Location: Orange County Telework: Hybrid Job Type: Permanent, Full Time Department Information Caltrans Mission: Improving lives and communities through transportation. Caltrans Vision: A thriving and connected California. The Caltrans workforce is made up of diverse and unique individuals who contribute to our organizational success. Caltrans is about celebrating diversity, valuing one another, and recognizing that Caltrans is strong not in spite of the diverse attributes of our workforce, but because of our diversity. Caltrans Director’s EEO Policy and EEO Policy Statement: Email will be the primary form of communication for this position. Please ensure you have a valid email address on your application. Special Requirements Pursuant to California Code of Regulations § 549.90, this position will be filled via the California Department of Transportation Managerial Selection Program (MSP) process. This process provides for examination and job‑selection specific to each position and consistent with the knowledge, skills, and abilities of the classification. Please read the entire job posting before applying for this position. This is a Caltrans Open examination. All applicants must meet the minimum qualifications by the final filing date to participate in the examination. Minimum Qualifications: Two years of experience as an Information Technology Supervisor I or one year as an Information Technology Supervisor II Six years of information technology experience performing a variety of progressively responsible technical, analytical, or supervisory tasks, including at least two years in a lead capacity on highly complex or specialized IT systems or services Education: a master’s or doctorate may substitute for four years of experience, a bachelor’s for three years, an associate’s for one year; only one degree may be used for substitution; must include 15 semester units (or 22.5 quarter units) of IT or closely related coursework Examination Information: This examination will utilize an evaluation of each candidate’s experience and education compared to a standard developed from the Class Specification. Candidates will be notified of their examination results. Note: If using Out of Class (OOC) experience, you must submit a copy of your signed and approved OOC documentation. Education: College transcripts must be submitted with your application and SOQ. Unofficial transcripts will be accepted for entrance; official transcripts may be required prior to appointment. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Final Filing Date: 12/4/2025 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below. Address for Mailing Application Packages: Department of Transportation, MSP, Attn: Roberto Moreno (25MSP098), Managerial Selection Process (MSP) MS‑86, th Street, 6th Floor, Sacramento, CA 95816‑8036 Address for Drop‑Off Application Packages: Department of Transportation, MSP, Attn: Roberto Moreno (25MSP098), Managerial Selection Process (MSP) MS‑86, th Street, 6th Floor, Sacramento, CA 95816‑8036. Please place in examination unit drop box in the lobby. Hours: 08:00 AM – 05:00 PM Required Application Package Documents: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at Resume (optional). Statement of Qualifications (SOQ) submitted on the Department of Transportation's MSP Statement of Qualifications Form (PM‑0504). Contact Information Human Resources Contact: Roberto Moreno, (279) 234‑2408, EEO Contact: Caltrans EEO Office, (844) 368‑3367, California Relay Service: 1‑800‑735‑2929 (TTY), 1‑800‑735‑2922 (Voice) Statement of Qualifications A Statement of Qualifications (SOQ) is required and must be submitted along with your State application. Responses to the SOQ must be submitted on the Department of Transportation's MSP Statement of Qualifications Form (PM‑0504). The SOQ must address the applicant’s qualifications relative to the following: Describe your Information Technology (IT) education and experience that have prepared you for this IT management role. Describe your leadership experience in managing complex IT operations, including staff size, supervision, annual budget, number of customers, sites, IT systems, contracts, and the lifecycle management of assets. Describe your experience managing IT services in a highly distributed environment, including the size and complexity of the WAN, LAN, and the number of business programs and disciplines. Additional Information Please include MSP# 25MSP098 and the title of the position you are applying for on the STD. 678 application form. Please take this 1‑minute Caltrans Recruitment Survey to tell us how you found out about this job Veterans’ Preference will be granted for this examination. Instructions on how to apply for Veterans' Preference are on the Veterans' Preference for Examinations form: Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability, gender, gender identity, marital status, military or veteran status, national origin, race, religion, sex, sexual orientation, etc. It is an objective of the State of California to achieve a drug‑free workplace. #J-18808-Ljbffr