ITSM Process

2 weeks ago


Ontario, Canada Quarry Consulting Full time

Title : ITSM Process & Product Architect Location : Remote, TO, BC, AB Duration : 6+ month contract Key Skills and Qualifications: Experience designing and developing IT Operations processes with enterprise grade solutions (with a minimum of 3 years within ServiceNow platform) Demonstrated experience with data governance and automation, including their application to complex hybrid cloud and on-premise solutions Exposure to automating process, customer interactions, Predictive or Agentic AI and/or machine learning in concept and in practice Excellent verbal, written and presentation skills to varied levels of stakeholders and ability to distil difficult technical concepts into understandable designs Proven ability to work in and influence multidisciplinary teams in a matrix management environment Flexible work style, hours and telecommuting presence is required as this role interacts with our people globally on a regular basis Prior experience recommending product solutions that integrate holistically with ITSM and/or ITIL processes for effective operations Preferred certifications: ServiceNow Master or Technical Architect, Certified Implementation Specialist, and/or ITIL certification preferred


  • ITSM Process

    1 week ago


    Ontario (ON), Canada Quarry Consulting Full time

    Title: ITSM Process & Product Architect Location: Remote, TO, BC, ABDuration: 6+ month contractKey Skills and Qualifications:Experience designing and developing IT Operations processes with enterprise grade solutions (with a minimum of 3 years within ServiceNow platform)Demonstrated experience with data governance and automation, including their application...


  • Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Surrey, Victoria, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Deloitte Canada Full time

    Select how often (in days) to receive an alert: Location: Toronto, ON, CA, M5C 3G7 Job Type: Permanent Work Model: Remote Reference code: 130945 Primary Location: Toronto, ON All Available Locations: Toronto, ON Our Purpose At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and...


  • Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Surrey, Victoria, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Deloitte Canada Full time

    A leading professional services firm in Toronto is seeking an ITSM Senior Analyst to enhance IT service management processes using tools like ServiceNow. The role involves monitoring compliance, designing effective processes, and collaborating with various teams. Ideal candidates will have 5-8 years of experience in IT management and be well-versed in ITIL...


  • Southwestern Ontario, Canada AspiringIT Full time

    A technology consulting firm seeks an ITSM and Application Support Specialist to manage service requests and support corporate applications in a hybrid role based in Waterloo. The candidate will monitor application requests, facilitate Change Advisory Board meetings, and ensure accuracy in operational processes. Ideal applicants will have expertise in JIRA...


  • Southwestern Ontario, Canada AspiringIT Full time

    A technology consulting firm seeks an ITSM and Application Support Specialist to manage service requests and support corporate applications in a hybrid role based in Waterloo. The candidate will monitor application requests, facilitate Change Advisory Board meetings, and ensure accuracy in operational processes. Ideal applicants will have expertise in JIRA...

  • Process Manager

    1 week ago


    (s): Canada : Ontario : Toronto Scotiabank Global Site Full time $80,000 - $120,000 per year

    Requisition ID: 235712Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.This role oversees the Incident and Problem Management processes to ensure that these processes are executed in a controlled and authorized manner, in compliance with governing regulations, Scotiabank's standards, policies, processes,...


  • Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Surrey, Victoria, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada CYBERWELL Full time

    Security Engineer, Vulnerability & ITSM Enablement CYBERWELL is the new name behind North America’s most trusted cybersecurity brands – Source44, SeekIntoo, Cycura and Proack Security. Now united under one banner and backed by WELL Health Technologies, we are scaling our impact with a fresh vision, a stronger portfolio, and a renewed commitment to...


  • Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada CYBERWELL Full time

    OverviewCYBERWELL is the new name behind North America’s most trusted cybersecurity brands – Source44, SeekIntoo, Cycura and Proack Security. Now united under one banner and backed by WELL Health Technologies, we are scaling our impact with a fresh vision, a stronger portfolio, and a renewed commitment to helping organizations build lasting resilience in...


  • Ontario, Canada Coreio Inc Full time

    Business Process consultant Job Summary Coreio is looking for an experienced ServiceNow Business Process Consultant to join our dynamic team to deliver innovative ServiceNow solutions to our internal and external clients. **Responsibilities**: - Promote ServiceNow best practices and recommend out of the box solutions where appropriate - Elicit...


  • Ontario, Canada Quarry Consulting Full time

    Title : ITSM Analyst Process Location : Remote, TO, BC, AB Duration : 6+ month contract Key Skills and Qualifications: Experience in IT Service Management or related governance or process oversight roles. In depth understanding of ITIL principles and frameworks and their application to global organizations. Proficiency in the use of enterprise grade ITSM...