Information Technology Service Delivery Manager
1 week ago
Trinus Technologies is a full-service IT Provider to clients throughout Alberta with a 27+ year history of successfully delivering Information Technology services to municipal governments, health professionals, and SMBs. Our mission is to provide reliable, customer focused technology solutions and services. We value reliability, professionalism and a client focused mindset. We are a dynamic company with excellent employee benefits and work environment. We are looking for an experienced individual act as a liaison between clients and our Technical Services Team.Who are you?:You have a deep understanding of business IT concepts and a real passion for technology.You love working with people and solving problems.You are looking for a stable work environment in a growth-orientated company.You have a minimum of 5 years experience working with Servers and networking including skills focused on, Microsoft Exchange server and Hyper-V.You have a minimum of 2 years experience in a management or service delivery position.You enjoy report creation and performance measurement.You enjoy future planning including the creation of roadmaps and objectives.You enjoy planning and working with specific tasks from start to finish.You are a great communicator, having an aptitude and a passion for clear, concise, and professional written and verbal communication.What will you be doing?:Managing incoming client requests/tickets against the clients SLA and coordinating escalations with the Technical Services Team.Coordinating outages and projects directly with clients and the Technical Services Team.Working with clients and peers to create customized IT roadmaps and future plans.Recommending services, products and solutions for client purchase.Compiling and presenting monthly health and performance reports for clients.Highlighting areas for improvement on client networks and working with peers to see solutions quoted or implemented.Evaluating client networks to ensure that they adhere to Trinus Technical Standards and coordinating with the Technical Services Team to correct deficiencies.Assisting clients with the creation of IT processes and policies.Auditing and improving internal client documentation.The work is engaging and meaningful - and there is room for you to advance your career in the company. This is a full-time position located at our head office in Stony Plain and is paid via an annual salary.This is an exciting time for you to grow in the IT industry, so join us and let's grow together.
-
Alberta Beach, AB, Canada TRINUS Full timeTrinus Technologies is a full-service IT Provider to clients throughout Alberta with a 27+ year history of successfully delivering Information Technology services to municipal governments, health professionals, and SMBs. Our mission is to provide reliable, customer focused technology solutions and services. We value reliability, professionalism and a client...
-
Alberta Beach, AB, Canada TRINUS Full timeTrinus Technologies is a full-service IT Provider to clients throughout Alberta with a 27+ year history of successfully delivering Information Technology services to municipal governments, health professionals, and SMBs. Our mission is to provide reliable, customer focused technology solutions and services. We value reliability, professionalism and a client...
-
Alberta (AB), Canada TRINUS Full timeTrinus Technologies is a full-service IT Provider to clients throughout Alberta with a 27+ year history of successfully delivering Information Technology services to municipal governments, health professionals, and SMBs. Our mission is to provide reliable, customer focused technology solutions and services. We value reliability, professionalism and a client...
-
Service Delivery Manager NEW
3 days ago
Fort McMurray, Alberta, Canada Lyra Technology Group Full time $100,000 - $120,000 per yearA Bit About Lyra…Lyra Technology Group is a family of industry leading technology service businesses. Our companies are operated independently by exceptional management teams. Companies that join our group retain the employees, name, and culture that have made them successful. As a platform of Evergreen Services Group, we never divest from businesses we...
-
Information Technology Project Manager
3 days ago
Alberta (AB), Canada VLink Inc Full timeJob Title: IT Project Manager - Managed Security Service Provider TransitionLocation: Edmonton, AlbertaEmployment: Contract opportunity About VLink: Started in 2006 and headquartered in Connecticut, VLink is one of the fastest growing digital technology services and consulting companies. Since its inception, our innovative team members have been solving the...
-
Information Technology Project Manager
3 days ago
Alberta (AB), Canada PeopleToGo Inc. Full timeJob Title: Intermediate IT Project ManagerJob Type: 6-month ContractLocation: 250 Karl Clark Rd NW (100% onsite)Shift Schedule: Monday to Friday, 9 AM to 5 PMHours per week: 37.5Rates: $50/hr Term OR $70/hr Inc.About the RoleThe Project Manager is responsible for leading and delivering the full end-to-end project management lifecycle, from initiation and...
-
Support Operations Program Manager
5 days ago
Alberta Beach, Canada Samsara Full time**Who we are** Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the...
-
Information Services Applications Manager
3 days ago
Calgary, Alberta, TPK, Canada Year Round Full time $900,000 - $1,200,000 per yearAbout the Calgary StampedeThe Calgary Stampede is a not-for-profit community organization that preserves and promotes our western heritage, cultures, and community spirit with a vision to create a world-class, year-round gathering place for the community. Exemplifying the theme, We're Greatest Together, the Stampede is one of the most respected...
-
Information Services Applications Manager
1 week ago
Calgary, Alberta, TPK, Canada Year Round Full time $120,000 - $180,000 per yearAbout the Calgary StampedeThe Calgary Stampede is a not-for-profit community organization that preserves and promotes our western heritage, cultures, and community spirit with a vision to create a world-class, year-round gathering place for the community. Exemplifying the theme, We're Greatest Together, the Stampede is one of the most respected...
-
Information Technology Project Manager
3 days ago
Alberta (AB), Canada Accion Labs Full timeTitle: IT Project Manager - MSSP TransitionLocation: Edmonton, AB Hybrid (3 days/week onsite, 2 days/week remote after initial phase) About the Team & ImpactJoin a cybersecurity-focused IT team leading a critical transition to a Managed Security Service Provider (MSSP). Your work ensures secure, compliant, and efficient migration of security operations,...
