Senior Operations Manager
1 day ago
**The role will require to work onsite in Waterloo, ON regularly (possibly daily)**PURPOSE:The Senior Operations Manager is responsible for overseeing and coordinating the operational activities of multiple client programs, ensuring the achievement of performance objectives, quality standards, and client satisfaction. This role involves leading a team of Operations Managers and Team Leaders while collaborating with the leadership team to drive operational excellence and continuous improvement.PRINCIPAL DUTIES AND RESPONSIBILITIES:Leadership and Team Management:Provide leadership, guidance, and mentorship to a team of Operations Managers and Team Leaders.Collaborate with subordinate managers to ensure program productivity, quality, and customer satisfaction/client performance objectives are consistently met.Foster a culture of teamwork, accountability, and excellence among all levels of the operational team.Operational Excellence:Collaborate with Operations Managers to ensure that client KPIs and company performance expectations are consistently met and improved upon.Monitor operational reports regularly, identify areas of deficiency, and develop and implement action plans to address issues.Client and Stakeholder Communication:Maintain open and effective communication with clients, conveying their goals and performance metrics to the operational team to ensure a high level of customer service.Regularly update the Site Director and other members of the management team on current operational performance, escalating issues in real-time, including financial, performance, and human resources matters.Talent Development:Oversee the coaching and development of direct reports, focusing on skill acquisition and refinement.Conduct regular performance reviews and one-on-one meetings with Operations Managers and Team Leaders to evaluate their performance against KPIs.Performance Improvement / Problem Resolution:Drive the team to exceed department goals and objectives by identifying opportunities for process improvement, cost reduction, and overall operational efficiency.Proactively address operational challenges, seeking innovative solutions to enhance performance, efficiency, and client satisfaction.Continuous Learning:Stay informed about industry trends, emerging technologies, and best practices in operations management, sharing this knowledge with the team to drive innovation and improvement.
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Community Operations Manager
1 week ago
North York, Canada Amica Senior Lifestyles Full timeJob Description: **_ COMMUNITY OPERATIONS MANAGER_** **_ Amica Bayview Gardens_** Amica Senior Lifestyles is setting a new standard for senior living in Canada by combining unparalleled premium hospitality and amenities with expert care and support to deliver a personalized senior living experience. Committed to enriching the lives of seniors now and as...
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Community Operations Manager
5 days ago
North York, Canada Amica Senior Lifestyles Full timeJob Description: **_ COMMUNITY OPERATIONS MANAGER_** **_ Amica Bayview Gardens_** At Amica we are united in our purpose to provide the best care in Senior Living in a supportive environment. We are setting a new standard for senior living in Canada by combining unparalleled premium hospitality and amenities with expert care and support to deliver a...
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General Manager
2 weeks ago
North York, Canada Amica Senior Lifestyles Full timeJob Description: **General Manager** **Amica Bayview Gardens** **Full Time** At Amica we are united in our purpose to provide the best care in Senior Living in a supportive environment. We are setting a new standard for senior living in Canada by combining unparalleled premium hospitality and amenities with expert care and support to deliver a...
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General Manager
17 hours ago
North York, Canada Verve Senior Living Full timeCome join us and help make a difference in the lives of older adults! As employees at a Verve Senior Living Retirement Residence, our primary goal is to help each person, have a great day, every day! Our employees thrive on collaboration and have a passion for excellence, achieving multiple awards including the Order of Excellence in Quality, from Excellence...
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Operations Manager
3 weeks ago
North York, Canada Olympia Tile+Stone Inc. Full timeWho We AreOlympia Tile+Stone Inc. is a leading distributor in the ceramic tile and stone industry, with a rich history dating back to 1927. The company has expanded to establish branches in major cities across Canada and the United States and has become an international leader in the industry. Olympia Tile+Stone Inc. is the largest importer of tile in Canada...
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Operations Manager
3 weeks ago
North York, Canada Olympia Tile+Stone Inc. Full timeWho We AreOlympia Tile+Stone Inc. is a leading distributor in the ceramic tile and stone industry, with a rich history dating back to 1927. The company has expanded to establish branches in major cities across Canada and the United States and has become an international leader in the industry. Olympia Tile+Stone Inc. is the largest importer of tile in Canada...
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Operations Manager
4 weeks ago
North York, Canada Olympia Tile+Stone Inc. Full timeWho We Are Olympia Tile+Stone Inc. is a leading distributor in the ceramic tile and stone industry, with a rich history dating back to 1927. The company has expanded to establish branches in major cities across Canada and the United States and has become an international leader in the industry. Olympia Tile+Stone Inc. is the largest importer of tile in...
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Operations Manager
3 weeks ago
North York, Canada Olympia Tile+Stone Inc. Full timeWho We Are Olympia Tile+Stone Inc. is a leading distributor in the ceramic tile and stone industry, with a rich history dating back to 1927. The company has expanded to establish branches in major cities across Canada and the United States and has become an international leader in the industry. Olympia Tile+Stone Inc. is the largest importer of tile in...
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Operations Manager
5 days ago
North York, Canada Canaroma Bath & Tile Full time**Overview** **Qualifications & Areas of Responsibility**: - 3+ years in an operations management role - 3+ years experience in direct management of a warehouse - Strong communication and documentation skills - Proven management capabilities and supervisory experience - Exceptional time management skills - Strong analytical capabilities - Strategic thinker...
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General Manager
1 week ago
North York, Canada Verve Senior Living Full timeCome join us and help make a difference in the lives of older adults! As employees at a Verve Senior Living Retirement Residence, our primary goal is to help each person, have a great day, every day! Our employees thrive on collaboration and have a passion for excellence, achieving multiple awards including the Order of Excellence in Quality, from Excellence...
