Medical Office Assistant

6 days ago

Brampton, Ontario, Canada Regain Rehab Centre Full time $60,000 - $75,000 per year

About Regain Rehab Centre

Regain Rehab Centre is a multidisciplinary clinic located in the North Brampton Medical Centre in Ontario. Its team of licensed professionals offers an integrated, evidence-based approach to managing various injuries and musculoskeletal conditions and mental health.

Job Summary

We are seeking a professional, organized, and compassionate Medical Office Assistant to join our dynamic team. You will serve as the first point of contact for patients and play a critical role in ensuring efficient clinic operations.

Responsibilities

  • Manage and update patient records using CRM and EMR systems ( Jane, or TELUS preferred)
  • Greet patients warmly and manage phone, email, and in-person communications
  • Schedule appointments based on patient treatment plans
  • Verify patient information and insurance details prior to appointments
  • Submit insurance claims through TELUS portals (EHC, HCAI, WSIB)
  • Address billing inquiries and manage payment processing
  • Prepare examination rooms and maintain cleanliness of clinic spaces
  • Sterilize medical equipment and restock clinical supplies
  • Perform light laundry and support overall hygiene and sanitation protocols
  • Send appointment reminders and coordinate patient follow-ups
  • Assist with patient education, community wellness events, and clinic outreach
  • Provide administrative support to clinical staff as required
  • Excellent and professional communication skills.

Requirements

  • Bachelor's degree in Healthcare Administration or related field
  • Minimum 1 year of experience as a Medical Office Assistant or in a similar healthcare role
  • Strong understanding of medical terminology and front desk procedures
  • Proficiency with EMR systems (experience with Jane, or TELUS is an asset)
  • Skilled in Microsoft Office Suite (Word, Excel, PowerPoint)
  • Excellent communication and interpersonal skills
  • Highly organized and capable of multitasking in a fast-paced environment
  • Maintains strict confidentiality and professionalism

Job Type: Part-time

Pay: $17.60-$18.50 per hour

Expected hours: 24 – 32 per week

Benefits:

  • On-site parking

Ability to commute/relocate:

  • Brampton, ON: reliably commute or plan to relocate before starting work (required)

Experience:

  • Physio clinic admin: 1 year (required)

Language:

  • Punjabi (required)

Work Location: In person

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