Medical Office Assistant/Receptionist
1 week ago
Job Overview
We are seeking a dedicated and organized Medical Office Assistant to join our healthcare team. The ideal candidate will provide exceptional administrative support within a busy medical or dental office, ensuring smooth daily operations. This role requires excellent communication skills, familiarity with electronic medical records, and experience in front desk procedures. The Medical Office Assistant will serve as the first point of contact for patients and visitors, managing appointments, patient records, and administrative tasks efficiently. Prior experience with office management systems such Med Access is highly desirable, along with a solid understanding of medical and dental terminology. This position offers an opportunity to work in a professional environment committed to delivering quality patient care.
Responsibilities
- Greet patients and visitors warmly at the front desk, providing excellent customer service
- Manage multi-line phone systems to schedule appointments, answer inquiries, and direct calls appropriately
- Maintain and update electronic medical records using systems such Med Access
- Verify patient insurance information and process billing or payments as needed
- Assist with check-in and check-out procedures, ensuring all documentation is accurate and complete
- Prepare patient charts and assist with administrative tasks such as filing, faxing, and scanning documents
- Coordinate appointment scheduling to optimize provider availability
- Support clinical staff with administrative duties when necessary
- Ensure the reception area remains tidy, organized, and welcoming
Experience
- No prior experience necessary
- Long term commitment necessary
- Familiarity with electronic medical records (EMR) systems such Med Access is desirable
- Strong knowledge of medical terminology and dental terminology
- Proven office experience, including handling multi-line phone systems and administrative tasks
- Experience working in a fast-paced healthcare environment is a plus
- Excellent organizational skills with attention to detail
- Ability to communicate effectively with patients, staff, and providers in a professional manner
Job Types: Full-time, Part-time, Permanent
Pay: From $20.00 per hour
Expected hours: 40 per week
Work Location: In person
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