Building Manager

2 weeks ago

Ottawa, Ontario, Canada Eco Residental Roofs & Commerical Shelters Inc. Full time $90,000 - $120,000 per year

Key Responsibilities

  • Deliver exceptional service and support to residents to drive satisfaction and retention.
  • Maintain high building standards and ensure staff professionalism.
  • Address and resolve resident concerns promptly.
  • Train and support site staff on customer service standards.
  • Manage property operations to improve efficiency and control costs.
  • Conduct regular site inspections to ensure adherence to standards.
  • Recommend and oversee renovations or improvements with proper approvals.
  • Obtain and review contractor bids, authorize work, and verify completion.
  • Ensure timely resolution of maintenance issues.
  • Respond to after-hours emergencies as needed.
  • Maintain occupancy targets and set rents based on market conditions.
  • Understand relevant housing legislation.
  • Cover Building Manager duties as required.
  • Lead on-site and regional teams including managers, maintenance, and admin staff.
  • Handle recruitment, training, performance management, and team development.
  • Ensure timely cross-departmental communication and information sharing.
  • Support problem-solving and foster team motivation.
  • Develop and manage annual operating and capital budgets.
  • Achieve financial targets and KPIs for assigned properties.
  • Review monthly financial statements and submit variance reports.
  • Develop turnaround plans for underperforming assets.
  • Ensure timely and accurate processing in PayScan.
  • Monitor vacancies, rent collection, and lease renewals.
  • Maintain compliance with local housing laws and regulations.

Qualifications & Requirements

Education & Experience

  • Post-secondary diploma in real estate or related field preferred.
  • 3+ years in a leadership role, ideally in property management.
  • Real estate designation (e.g., CPM) is an asset.
  • Strong track record in portfolio management, leasing, and cost control.
  • Skilled in negotiating vendor contracts and managing building systems.
  • Proficient with Microsoft Office; Yardi experience is an asset.

Skills & Attributes

  • Committed to excellence in customer service.
  • Professional, with strong communication and interpersonal skills.
  • High integrity, discretion, and sound judgment.
  • Calm under pressure; strong multitasking and problem-solving skills.
  • Proactive, goal-oriented, and adaptable.
  • Supports diversity, equity, and inclusion.
  • Multilingualism is an asset.

Job Type: Full-time

Work Location: In person

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